/* Base styles */

/* CSS Custom Properties for Theming - Modern Enhanced Version */
:root {
  /* Primary Colors - Kore.ai Support Palette */
  --color-primary: #3270ad;
  --color-primary-dark: #1f5a99;
  --color-primary-light: #4280bd;
  --color-primary-hover: #4280bd;
  --color-primary-gradient: linear-gradient(135deg, #3270ad 0%, #00AEEF 100%);
  --color-accent: #FF6F3C;
  --color-accent-hover: #ff5a22;
  --color-success: #51CF66;
  --color-warning: #FFD93D;
  --color-info: #4DABF7;
  
  /* Background Colors - Kore.ai Support Palette */
  --bg-primary: #FFFFFF;
  --bg-secondary: #FFFFFF;
  --bg-tertiary: #FFFFFF;
  --bg-section: #FFFFFF;
  --bg-light: #FFFFFF;
  --bg-dark: #002147;
  --bg-overlay: rgba(0, 174, 239, 0.05);
  --bg-glass: rgba(255, 255, 255, 0.8);
  
  /* Text Colors - Kore.ai Support Palette */
  --text-primary: #002147;
  --text-secondary: #6C757D;
  --text-tertiary: #6C757D;
  --text-light: #FFFFFF;
  --text-muted: #6C757D;
  --text-link: #00AEEF;
  --text-link-hover: #0099d6;
  
  /* Border Colors */
  --border-color: #e5e7eb;
  --border-dark: #6C757D;
  --border-light: #f0f0f0;
  --border-primary: rgba(0, 174, 239, 0.3);
  
  /* Status Colors - Enhanced */
  --status-open: #FF4757;
  --status-answered: #3742fa;
  --status-solved: #2ed573;
  --status-closed: #57606f;
  
  /* Shadows - Modern Multi-layer */
  --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.08), 0 1px 2px rgba(0, 0, 0, 0.06);
  --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.1), 0 2px 4px rgba(0, 0, 0, 0.06);
  --shadow-lg: 0 10px 15px rgba(0, 0, 0, 0.1), 0 4px 6px rgba(0, 0, 0, 0.05);
  --shadow-xl: 0 20px 25px rgba(0, 0, 0, 0.1), 0 10px 10px rgba(0, 0, 0, 0.04);
  --shadow-primary: 0 8px 20px rgba(0, 174, 239, 0.25), 0 4px 8px rgba(0, 174, 239, 0.15);
  --shadow-glow: 0 0 20px rgba(0, 174, 239, 0.3);
  
  /* Transitions - Kore.ai Style (Smooth & Subtle) */
  --transition-fast: 0.15s ease;
  --transition-base: 0.2s ease;
  --transition-slow: 0.3s ease;
  --transition-bounce: 0.4s cubic-bezier(0.68, -0.55, 0.265, 1.55);
  
  /* Spacing - Kore.ai Style */
  --spacing-xs: 0.5rem;   /* 8px */
  --spacing-sm: 1rem;     /* 16px */
  --spacing-md: 1.5rem;   /* 24px */
  --spacing-lg: 2rem;      /* 32px */
  --spacing-xl: 3rem;      /* 48px */
  --spacing-2xl: 4rem;     /* 64px */
  --spacing-3xl: 6rem;     /* 96px */
  
  /* Border Radius - Modern Rounded */
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 16px;
  --radius-xl: 24px;
  --radius-full: 50%;
  
  /* Z-index Scale */
  --z-dropdown: 1000;
  --z-high: 1000;
  --z-sticky: 1020;
  --z-fixed: 1030;
  --z-modal-backdrop: 1040;
  --z-modal: 1050;
  --z-popover: 1060;
  --z-tooltip: 1070;
  
  /* Additional Color Variables */
  --color-announcement-bg: #f9edbe;
  --color-link-blue: #0056b3;
  --color-dark-bg: #080808;
  --color-border-medium: #cccccc;
  --color-border-light-gray: #F2F2F2;
  
  /* Font Size Scale */
  --font-size-xs: 0.75rem;    /* 12px */
  --font-size-sm: 0.875rem;   /* 14px */
  --font-size-base: 1rem;     /* 16px */
  --font-size-lg: 1.125rem;   /* 18px */
  --font-size-xl: 1.25rem;    /* 20px */
  --font-size-2xl: 1.375rem;  /* 22px */
  --font-size-3xl: 1.8125rem; /* 29px */
  
  /* Specific Spacing Values (for pixel-perfect designs) */
  --spacing-10: 10px;
  --spacing-15: 15px;
  --spacing-20: 20px;
  --spacing-35: 35px;
  --spacing-40: 40px;
  --spacing-50: 50px;
  --spacing-80: 80px;
  
  /* Glassmorphism Variables */
  --glass-bg-light: rgba(255, 255, 255, 0.15);
  --glass-bg-medium: rgba(255, 255, 255, 0.25);
  --glass-bg-heavy: rgba(255, 255, 255, 0.35);
  --glass-border-subtle: rgba(0, 174, 239, 0.1);
  --glass-border-medium: rgba(0, 174, 239, 0.18);
  --glass-border-strong: rgba(0, 174, 239, 0.3);
  
  /* Enhanced Blur Levels */
  --blur-subtle: blur(8px);
  --blur-medium: blur(16px);
  --blur-heavy: blur(24px);
  
  /* Advanced Glass Shadows */
  --glass-shadow-sm: 0 8px 32px rgba(0, 157, 171, 0.08);
  --glass-shadow-md: 0 8px 32px rgba(0, 157, 171, 0.12);
  --glass-shadow-lg: 0 16px 48px rgba(0, 157, 171, 0.16);
  --glass-shadow-xl: 0 24px 64px rgba(0, 157, 171, 0.2);
  
  /* Inner Highlights for Glass Effect */
  --glass-highlight: inset 0 1px 0 rgba(255, 255, 255, 0.4);
  --glass-shadow-inner: inset 0 -1px 0 rgba(0, 0, 0, 0.1);
  
  /* Enhanced Gradients */
  --gradient-primary: linear-gradient(135deg, #009dab 0%, #22BDD9 100%);
  --gradient-primary-reverse: linear-gradient(135deg, #22BDD9 0%, #009dab 100%);
  --gradient-radial: radial-gradient(circle, #009dab 0%, #22BDD9 100%);
  
  /* Advanced Easing Functions */
  --ease-out-expo: cubic-bezier(0.19, 1, 0.22, 1);
  --ease-in-out-back: cubic-bezier(0.68, -0.55, 0.265, 1.55);
  --ease-spring: cubic-bezier(0.34, 1.56, 0.64, 1);
}

/* Dark Mode Variables */
[data-theme="dark"] {
  --bg-primary: #001a33;
  --bg-secondary: #0b223d;
  --bg-tertiary: #071627;
  --bg-dark: #00101f;
  
  --text-primary: #ffffff;
  --text-secondary: #d1d5db;
  --text-tertiary: #9ca3af;
  --text-light: #ffffff;
  --text-muted: #9ca3af;
  --text-link: #00AEEF;
  --text-link-hover: #4cc8ff;
  --color-primary-light: #00AEEF;
  --color-primary-hover: #00AEEF;
  
  --border-color: #2a3a52;
  --border-dark: #374151;
  --border-light: #1f2a3a;
  
  --shadow-sm: 0 2px 4px rgba(0, 0, 0, 0.3);
  --shadow-md: 0 4px 8px rgba(0, 0, 0, 0.4);
  --shadow-lg: 0 8px 16px rgba(0, 0, 0, 0.5);
  
  /* Dark Theme Glassmorphism */
  --glass-bg-light: rgba(0, 26, 51, 0.35);
  --glass-bg-medium: rgba(0, 26, 51, 0.45);
  --glass-bg-heavy: rgba(0, 26, 51, 0.55);
  --glass-border-subtle: rgba(0, 174, 239, 0.15);
  --glass-border-medium: rgba(0, 174, 239, 0.2);
  --glass-border-strong: rgba(0, 174, 239, 0.3);
  
  --glass-shadow-sm: 0 8px 32px rgba(0, 0, 0, 0.3);
  --glass-shadow-md: 0 8px 32px rgba(0, 0, 0, 0.4);
  --glass-shadow-lg: 0 16px 48px rgba(0, 0, 0, 0.5);
  --glass-shadow-xl: 0 24px 64px rgba(0, 0, 0, 0.6);
  
  --glass-highlight: inset 0 1px 0 rgba(255, 255, 255, 0.1);
}

/* Typography - Inter Font (Kore.ai Style) */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');
body{
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Cantarell', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif !important;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}
*, input[type=search] {
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
}

html {
  background-color: var(--bg-primary);
  background-image: url("$assets-bg-png");
  background-repeat: repeat;
  background-position: top left;
  background-attachment: fixed;
  background-size: auto;
  transition: background-color var(--transition-base);
  overflow-x: hidden;
  width: 100%;
  max-width: 100%;
  margin: 0;
  padding: 0;
  line-height: 1;
}

[data-theme="dark"] html {
  background-color: var(--bg-dark);
}

/*  Original Style
body {
  color: black;
  font-family: 'Lato', sans-serif;
  font-size: var(--font-size-sm);
  font-weight: lighter;
  line-height: 1.5;
  margin: 0;
  padding-bottom: var(--spacing-50);
}
*/
.supportLink{
  color: var(--color-primary);    
  padding-right: var(--spacing-15);   
  font-size: var(--font-size-base);
  font-weight: 300;
  transition: color var(--transition-fast);
}

[data-theme="dark"] .supportLink {
  color: var(--color-primary-light);
}

body {
  color: var(--text-primary);
  background-color: var(--bg-primary);
  background-image: url("$assets-bg-png");
  background-repeat: repeat;
  background-position: top left;
  background-attachment: fixed;
  background-size: auto;
  font-size: 16px; /* Optimized base font size for better visibility */
  font-weight: 400;
  line-height: 1.6;
  margin: 0;
  padding: 0;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  transition: background-color var(--transition-base), color var(--transition-base);
  overflow-x: hidden;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
  letter-spacing: -0.01em;
}

[data-theme="dark"] body {
  color: var(--text-primary);
  background-color: var(--bg-primary);
}

[data-theme="dark"] input,
[data-theme="dark"] textarea,
[data-theme="dark"] select {
  color: var(--text-primary);
  background-color: var(--bg-secondary);
  border-color: var(--border-color);
}

[data-theme="dark"] ::placeholder {
  color: var(--text-muted);
}

/* Image styles handled inline where needed */
.communityLinks{
  padding: var(--spacing-40) 0;    
  background: var(--bg-primary);
}

.communityLinks .linkBlock a {
  text-decoration: none;
}

.communityLinks .linkBlock .imgText{
    background: var(--color-dark-bg);
    border-radius: var(--radius-xl);
    text-align: center;
    padding: var(--spacing-35) var(--spacing-50);
    width: 312px;
    margin: 0 auto;
}

.communityLinks .linkBlock .imgText img.icons {
    width: var(--spacing-80);
    height: var(--spacing-80);
}

.communityLinks .linkBlock  .linkText{
    font-size: var(--font-size-xl);
    color: var(--text-light);
    margin-top: var(--spacing-35);
}

.communityLinks.whatsNew {
  padding: var(--spacing-80) var(--spacing-40) var(--spacing-40);
}
.communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid var(--color-primary);
    background: transparent;
    width: 310px;
    height: 185px;
    float: right;
    position: relative;
}
.communityLinks.whatsNew .container .linkBlock .imgText.right{float:left;}
.communityLinks.whatsNew .container .linkBlock .imgText img.icons {
    width: 120px;
    height: 120px;
    background: #F86E59;
    padding: var(--spacing-20);
    border-radius: 50%;
    position: relative;
    top: -95px;
    text-align: center;
    margin: 0 auto;
}
.communityLinks.whatsNew .container .linkBlock .imgText .linkText {
    color: var(--color-primary);
    margin-top: -75px;
}
.communityLinks.whatsNew .container .linkBlock .imgText .desc{
  color: var(--color-dark-bg);
}

[data-theme="dark"] .communityLinks.whatsNew .container .linkBlock .imgText .desc{
  color: var(--text-secondary);
}


.communityLinks.activityCommunity{
  padding: var(--spacing-40) 0;    
  background: var(--bg-primary);
}
.communityLinks.activityCommunity .linkBlock a{text-decoration: none !important;}
.communityLinks.activityCommunity .linkBlock .imgText{
    background: #fff;
    border-radius: 0px;
    text-align: center;
    padding: var(--spacing-35) var(--spacing-35);
    width: 250px;
    margin: 2 auto;
  box-shadow: 2px 0px 22px rgba(35, 189, 218, 0.32);
}
.communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 80px;
    height: 80px;
}
.communityLinks.activityCommunity .linkBlock  .linkText{
    font-size: var(--font-size-base);
    color: var(--text-tertiary);
    margin-top: var(--spacing-35);
    text-transform: capitalize;
}

[data-theme="dark"] .communityLinks.activityCommunity .linkBlock .imgText{
    background: var(--bg-secondary);
    box-shadow: var(--shadow-md);
}

[data-theme="dark"] .communityLinks.activityCommunity .linkBlock .linkText{
    color: var(--text-secondary);
}

.communityLinks.activityCommunity .linkBlock .imgText .documentation, .communityLinks.activityCommunity .linkBlock .imgText .communityIcon, .communityLinks.activityCommunity .linkBlock .imgText .buildBot{
  display:block;
}
.communityLinks.activityCommunity .linkBlock .imgText .documentationHover, .communityLinks.activityCommunity .linkBlock .imgText .communityIconHover, .communityLinks.activityCommunity .linkBlock .imgText .buildBotHover{
  display:none;
}
.communityLinks.activityCommunity .linkBlock .imgText{
  transition: all var(--transition-base);
  cursor: pointer;
}

.communityLinks.activityCommunity .linkBlock .imgText:hover{
   background: var(--color-primary); /* Use CSS variable */
   transform: translateY(-5px);
   box-shadow: var(--shadow-lg);
}

.communityLinks.activityCommunity .linkBlock .imgText:hover .documentation, .communityLinks.activityCommunity .linkBlock .imgText:hover .communityIcon, .communityLinks.activityCommunity .linkBlock .imgText:hover .buildBot{
  display:none;
  animation: fadeOut var(--transition-fast);
}

.communityLinks.activityCommunity .linkBlock .imgText:hover .documentationHover, .communityLinks.activityCommunity .linkBlock .imgText:hover .communityIconHover, .communityLinks.activityCommunity .linkBlock .imgText:hover .buildBotHover{
  display:block;
  animation: fadeIn var(--transition-fast);
}

.communityLinks.activityCommunity .linkBlock  .imgText:hover .linkText{
    color: #fff;
    transform: scale(1.05);
}

@keyframes fadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

@keyframes fadeOut {
  from { opacity: 1; }
  to { opacity: 0; }
}



figure > img {
  display: block;
}

a {
  color: var(--color-primary);
  text-decoration: none;
  transition: all var(--transition-base);
  position: relative;
  display: inline-block;
}

a::after {
  content: '';
  position: absolute;
  width: 0;
  height: 2px;
  bottom: -2px;
  left: 0;
  background: var(--color-primary-gradient);
  transition: all var(--transition-base);
  border-radius: var(--radius-full);
}

a:hover {
  color: var(--color-primary-hover);
  transform: translateY(-1px);
}

a:hover::after {
  width: 100%;
}

/* Disable underline/hover underline effects globally */
a,
a:hover,
a:focus {
  text-decoration: none !important;
}

a::after,
a:hover::after,
a:focus::after {
  display: none !important;
  width: 0 !important;
  content: none !important;
}

a:active {
  transform: translateY(0);
}

a:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 3px;
  border-radius: var(--radius-sm);
  box-shadow: 0 0 0 4px rgba(0, 157, 171, 0.2);
}

[data-theme="dark"] a {
  color: var(--text-link);
}

[data-theme="dark"] a:hover {
  color: var(--text-link-hover);
}

nav.customLinks a {
  color: var(--color-primary-light);
  padding-right: var(--spacing-15);    
  font-size: 16px; /* Optimized for header navigation visibility */
  font-weight: 300;
  border: 0;
  display: inline-flex;
  align-items: center;
  transition: all var(--transition-base);
  min-height: 55px;
  padding: var(--spacing-10) var(--spacing-15);
}

nav.customLinks a i,
nav.customLinks a .fa,
nav.customLinks a [class*="fa-"] {
  font-size: 2em; /* Decreased by 20% from 2.5em */
  margin-right: 8px;
  transition: all var(--transition-base);
  line-height: 1;
  color: var(--color-primary-light); /* Lighter teal for visibility on dark background */
}

[data-theme="dark"] nav.customLinks a {
  color: var(--color-primary-light);
}

[data-theme="dark"] nav.customLinks a i,
[data-theme="dark"] nav.customLinks a .fa,
[data-theme="dark"] nav.customLinks a [class*="fa-"] {
  color: var(--color-primary-light);
}

nav.customLinks a:hover {
  color: var(--color-primary-hover); /* Use CSS variable */
  text-decoration: none;
  transform: translateY(-2px);
}

nav.customLinks a:hover i,
nav.customLinks a:hover .fa,
nav.customLinks a:hover [class*="fa-"] {
  transform: scale(1.15);
  color: var(--color-primary);
}

ul, ol {
  list-style: none;
  margin: 0 !important;
  padding: 0 !important;
  line-height: 1;
}





input, label {
  display: inline-block;
  vertical-align: middle;
}

label {
  font-size: 14px; /* Optimized for label visibility */
}

input[type="checkbox"] + label {
  margin-left: 5px;
}

/* Form Inputs - Kore.ai Style */
input, textarea, select {
  border: 1px solid var(--border-color); /* Thinner border */
  border-radius: var(--radius-sm);
  padding: var(--spacing-sm) var(--spacing-sm);
  background-color: var(--bg-primary);
  color: var(--text-primary);
  transition: all var(--transition-base);
  font-size: 16px; /* Optimized for form input visibility */
  font-weight: 400;
  width: 100%;
  box-shadow: var(--shadow-sm);
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23009dab' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 40px;
  cursor: pointer;
}

/* Select Dropdown Options Enhancement */
select option {
  padding: var(--spacing-sm) var(--spacing-sm);
  background-color: var(--bg-primary);
  color: var(--text-primary);
  font-size: var(--font-size-base);
  line-height: 1.6;
  transition: all var(--transition-base);
}

select option:hover {
  background-color: var(--bg-secondary);
  color: var(--color-primary);
}

select option:checked,
select option:focus {
  background-color: var(--color-primary);
  color: var(--text-light);
  font-weight: 600;
}

select:focus option:checked {
  background-color: var(--color-primary-dark);
  color: var(--text-light);
}

input:hover, textarea:hover, select:hover {
  border-color: var(--border-dark);
  box-shadow: var(--shadow-md);
  background-color: var(--bg-secondary);
}

select:hover {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2300bcd4' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
}

/* Input Focus States - Kore.ai Style */
input:focus, textarea:focus, select:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.1); /* Subtle focus ring */
  transform: none; /* Remove transform for cleaner look */
  background-color: var(--bg-primary);
}

select:focus {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2300bcd4' d='M6 9L1 4h10z'/%3E%3C/svg%3E");
}

input:focus:hover, textarea:focus:hover, select:focus:hover {
  box-shadow: 0 0 0 4px rgba(0, 157, 171, 0.2), var(--shadow-lg);
}

[data-theme="dark"] input, [data-theme="dark"] textarea, [data-theme="dark"] select {
  border-color: var(--border-color);
  background-color: var(--bg-secondary);
  color: var(--text-primary);
}

textarea {
  height: 100px;
  padding: 7px var(--spacing-10);
  resize: vertical;
}

textarea, input[type=text] {
  width: 100%;
}

input, textarea, select {
  color: var(--text-secondary);
}

[data-theme="dark"] input, [data-theme="dark"] textarea, [data-theme="dark"] select {
  color: var(--text-primary);
}

input::-ms-clear {
  display: none;
}

input::-webkit-outer-spin-button,
input::-webkit-inner-spin-button {
  margin: 0;
  -webkit-appearance: none;
}

::-webkit-input-placeholder {
  color: #cccccc;
}

:-ms-input-placeholder {
  color: #cccccc;
}

::-moz-placeholder {
  color: #cccccc;
}

/* Secondary Buttons - Kore.ai Style (Exclude submit buttons) */
button:not([type=submit]), [role=button]:not([type=submit]), [type=button] {
  border-radius: var(--radius-sm);
  border: 2px solid var(--color-primary); /* Teal border */
  color: var(--color-primary);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: var(--spacing-10) var(--spacing-20);
  position: relative;
  vertical-align: middle;
  white-space: nowrap;
  transition: all var(--transition-base);
  background-color: transparent; /* Transparent background */
  font-weight: 600;
  font-size: 16px; /* Optimized for button visibility */
  overflow: hidden;
  box-shadow: none; /* Remove shadow for cleaner look */
}

/* Secondary Button Hover - Fill with teal background */
button:not([type=submit]):hover, [role=button]:not([type=submit]):hover, [type=button]:hover {
  background: var(--color-primary); /* Fill with teal on hover */
  color: var(--text-light);
  transform: translateY(-1px);
  box-shadow: 0 2px 4px rgba(0, 157, 171, 0.2);
  border-color: var(--color-primary);
}

button:not([type=submit]):active, [role=button]:not([type=submit]):active, [type=button]:active {
  transform: translateY(0);
  box-shadow: 0 1px 2px rgba(0, 157, 171, 0.2);
}

button:not([type=submit]) > *, [role=button]:not([type=submit]) > *, [type=button] > * {
  position: relative;
  z-index: 1;
}

[data-theme="dark"] button:not([type=submit]), [data-theme="dark"] [role=button]:not([type=submit]), [data-theme="dark"] [type=button] {
  border-color: var(--color-primary-light);
  color: var(--color-primary-light);
  background-color: transparent;
}

[data-theme="dark"] button:not([type=submit]):hover, [data-theme="dark"] [role=button]:not([type=submit]):hover, [data-theme="dark"] [type=button]:hover {
  background: var(--color-primary-light);
  color: var(--text-light);
  border-color: var(--color-primary-light);
}

a[role=button]:hover {
  text-decoration: none;
}

/* Primary Buttons - Kore.ai Style */
input[type=submit], button[type=submit], .submit-a-request-btn, .submit-a-request {
  border-radius: var(--radius-sm);
  border: none;
  color: var(--text-light) !important;
    cursor: pointer;
  padding: var(--spacing-sm) var(--spacing-md); /* Standardized padding */
    position: relative;
    vertical-align: middle;
    white-space: nowrap;
  font-size: 16px; /* Optimized for button visibility */
  font-weight: 600;
  background: var(--color-primary) !important; /* Solid teal background */
  box-shadow: 0 2px 4px rgba(0, 157, 171, 0.2);
    text-decoration: none !important;
  height: auto !important;
  transition: all var(--transition-base); /* Faster transition */
  overflow: hidden;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

input[type=submit]::before, button[type=submit]::before, .submit-a-request-btn::before, .submit-a-request::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: var(--radius-full);
  background: rgba(255, 255, 255, 0.2);
  transform: translate(-50%, -50%);
  transition: width 0.4s, height 0.4s;
}

input[type=submit]:hover, button[type=submit]:hover, .submit-a-request-btn:hover, .submit-a-request:hover {
  background: var(--color-primary-hover) !important; /* Ensure hover color */
  color: var(--text-light) !important;
  transform: translateY(-1px); /* Subtle lift */
  box-shadow: 0 4px 8px rgba(0, 157, 171, 0.3);
}

input[type=submit]:hover::before, button[type=submit]:hover::before, .submit-a-request-btn:hover::before, .submit-a-request:hover::before {
  width: 300px;
  height: 300px;
}

input[type=submit]:active, button[type=submit]:active, .submit-a-request-btn:active, .submit-a-request:active {
  transform: translateY(0);
  box-shadow: 0 2px 4px rgba(0, 157, 171, 0.2);
}

[data-theme="dark"] input[type=submit], [data-theme="dark"] button[type=submit] {
  background: var(--color-primary-light) !important;
  border-color: var(--color-primary-light);
  color: var(--text-light) !important;
}

[data-theme="dark"] input[type=submit]:hover, [data-theme="dark"] button[type=submit]:hover {
  background: var(--color-primary) !important;
  border-color: var(--color-primary);
  color: var(--text-light) !important;
}

input[type=submit][disabled] {
  -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)";
  filter: alpha(opacity=40);
  /* IE 8 */
  opacity: 0.4;
}

button img, [role=button] img {
  border-radius: 4px;
  margin: 0 5px 0 0;
  height: 20px;
  position: relative;
  top: -1px;
  vertical-align: middle;
}
[dir="rtl"] button img, [dir="rtl"] [role=button] img {
  margin: 0 0 0 5px;
}
.main-2.marginBottom{
    margin-bottom: 40px;
}
/* Forms */
/* .form {
  max-width: 505px;
} */

.form-field + .form-field {
  margin-top: 25px;
}

.form-field label {
  display: block;
  font-weight: bold;
  margin-bottom: 5px;
}

.form-field input[type=checkbox] + label {
  margin: 0 0 0 10px;
}

.form-field.required > label:after {
  content: "*";
  color: red;
  margin-left: 2px;
}

.form-field p {
  /* color: #bebebe; */
  color: #525c5d;
  font-size: 15px; /* Optimized for form field text visibility */
}

/* General paragraph styling for better visibility */
p {
  font-size: 16px; /* Optimized base paragraph font size */
  line-height: 1.6;
  margin: 0 0 1em;
}

.form-field input[type=number], .form-field input.datepicker {
  width: 150px;
}

.form form + form, .searchbox {
  margin-top: 25px;
}

.searchbox-suggestions {
  background-color: #fff;
  border: 1px solid #eeeeee;
  border-radius: 4px;
  padding: var(--spacing-10) var(--spacing-20);
}

.searchbox-suggestions li {
  padding: 5px 0;
}

[data-loading="true"] input,
[data-loading="true"] textarea {
  background: transparent url("/hc/theming_assets/01JWTME0X1419KW41C9EB8MKHV") 99% 50% no-repeat;
  background-size: 16px 16px;
}

.form footer {
  background: #f4f4f4 !important;
  font-size: 14px; /* Increased to 14px for better readability */
/*   border-top: 1px solid #eeeeee;
  margin-top: 40px; */
  padding-top: 30px;
  text-align: right;
/*   margin-bottom:40px; */
}

.form footer a {
  font-size: 14px; /* Increased to 14px for better readability */
  color: #cccccc;
  cursor: pointer;
  margin-right: 15px;
}

/* Navigation menus */
.nav li, .nav-bordered li, .nav-spaced li {
      display: inline-block;
    color: #4BA6B9;
    font-size: 16px; /* Optimized for navigation visibility */
}

.nav li a, .nav-bordered li a, .nav-spaced li a {
  font-weight: normal;
  color: #4B4B4B;
  padding: 8px 16px;
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  position: relative;
  text-decoration: none;
}

.nav li a:hover, .nav-bordered li a:hover, .nav-spaced li a:hover {
  color: var(--color-primary);
  background: var(--bg-secondary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

/* Current/Active page highlighting */
.nav li a[aria-current="page"],
.nav-bordered li a[aria-current="page"],
.nav-spaced li a[aria-current="page"],
.nav li a.current,
.nav-bordered li a.current,
.nav-spaced li a.current,
.my-activities-sub-nav li a[aria-current="page"],
.my-activities-sub-nav li:not(:has(a)) {
  color: var(--text-light) !important;
  background: var(--color-primary-gradient) !important;
  font-weight: 600;
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); /* Centered shadow */
  border-left: 3px solid var(--color-primary-dark);
  padding: 8px 16px 8px 19px; /* Adjusted padding to maintain alignment */
  margin: 0; /* Remove any margin that could cause misalignment */
  display: inline-block;
  vertical-align: middle;
  box-sizing: border-box;
}

/* Ensure current page selection is visible on hover */
.nav li a[aria-current="page"]:hover,
.nav-bordered li a[aria-current="page"]:hover,
.nav-spaced li a[aria-current="page"]:hover,
.nav li a.current:hover,
.nav-bordered li a.current:hover,
.nav-spaced li a.current:hover,
.my-activities-sub-nav li a[aria-current="page"]:hover {
  color: var(--text-light) !important;
  background: var(--color-primary-dark) !important;
  transform: none; /* Removed translateY to prevent misalignment */
  box-shadow: 0 3px 6px rgba(0, 0, 0, 0.15); /* Centered shadow */
}

.my-activities-sub-nav li:not(:has(a)) {
  color: var(--text-light) !important;
  background: var(--color-primary-gradient) !important;
  font-weight: 600;
  padding: 8px 16px;
  border-radius: var(--radius-md);
  display: inline-block;
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); /* Centered shadow */
  margin: 0; /* Remove any margin that could cause misalignment */
  vertical-align: middle;
  box-sizing: border-box;
}

.my-activities-sub-nav li:not(:has(a)):hover {
  color: var(--text-light) !important;
  background: var(--color-primary-dark) !important;
  transform: none; /* Removed translateY to prevent misalignment */
  box-shadow: 0 3px 6px rgba(0, 0, 0, 0.15); /* Centered shadow */
}

.nav-bordered li + li {
  margin: 0 0 0 30px;
}

[dir="rtl"] .nav-bordered li + li {
  border-width: 0 1px 0 0;
  margin: 0 30px 0 0;
  padding: 0 30px 0 0;
}

.nav-spaced li + li {
  margin: 0 0 0 40px;
}

[dir=rtl] .nav-spaced li + li {
  margin: 0 40px 0 0;
}

/* Search box */
.search-box, .sub-nav .search, .sub-nav-search .search {
  position: relative;
  width: 450px;
}


.search-box:before, .sub-nav .search:before, .sub-nav-search .search:before {
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 55px;
  z-index: 1;
  content: "\f002";
  font-family: FontAwesome;
  font-size: var(--font-size-base);
  color: #a3a3a3;
}

.search-box:before, .cat-search .search:before {
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 55px;
  z-index: 1;
  content: "\f002";
  font-family: FontAwesome;
  font-size: 19px;
  color: #a3a3a3;
}

.search-box input, .sub-nav .search input, .sub-nav-search .search input {
  line-height: 16px;
  padding: 14px 0 14px 55px;
  width: 100%;
  height: 48px;
   -webkit-appearance: none;
  appearance: none;
  border: 2px solid var(--border-color);
  background-color: var(--bg-primary);
  font-size: 16px;
  font-weight: 400;
  letter-spacing: 0.5px;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  color: var(--text-primary);
}

.search-box input:hover, .sub-nav .search input:hover {
  border-color: var(--border-dark);
  box-shadow: var(--shadow-md);
}

/* Search query input - wider and right-aligned */
input#query,
.sub-nav .search input#query,
.sub-nav input#query {
  width: 650px;
  max-width: 100%;
  margin-left: auto;
  margin-right: 30px;
  display: block;
}

.sub-nav .search {
  text-align: right;
}

.sub-nav .search input#query {
  float: right;
}

.search-box input:focus, .sub-nav .search input:focus {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.1); /* Subtle focus ring */
  transform: none; /* Remove transform */
  background-color: var(--bg-primary);
}

.search-box:before, .sub-nav .search:before {
  transition: color var(--transition-base);
}

.search-box input:focus ~ :before, .sub-nav .search input:focus ~ :before,
.search-box:has(input:focus):before, .sub-nav .search:has(input:focus):before {
  color: var(--color-primary);
}

[data-theme="dark"] .search-box input, [data-theme="dark"] .sub-nav .search input {
  background-color: var(--bg-secondary);
  color: var(--text-primary);
  border-color: var(--border-color);
}

[data-theme="dark"] .search-box input:focus, [data-theme="dark"] .sub-nav .search input:focus {
  border-color: var(--color-primary-light);
  box-shadow: 0 0 0 3px rgba(34, 189, 217, 0.2), var(--shadow-md);
}

.cat-search .search input {
  line-height: 16px;
  padding: 12px 0 12px 50px;
  width: 100%;
  height: 38px;
   -webkit-appearance: none;
  appearance: none;
  /*border: 2px solid #E6E7E7;*/
  background-color: #fff;
  font-size: 19px;
  font-weight: 300;
  letter-spacing: 0.7px;
  border-radius: 4px;
   -webkit-box-shadow: none;
   -moz-box-shadow: none;
  box-shadow: none;
}

.search-box input[type="submit"], 
.sub-nav .search input[type="submit"], 
.sub-nav-search input[type="submit"],
.sub-nav-search button[type="submit"],
.sub-nav-search .search input[type="submit"],
.sub-nav-search .search button[type="submit"] {
  display: none !important;
}

/* Breadcrumbs */
.breadcrumbs {
  margin-bottom: 25px;
  padding: var(--spacing-15) var(--spacing-20);
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm);
  display: inline-block;
  width: auto;
}

.breadcrumbs li {
  color: var(--text-secondary);
  display: inline-block;
  font-size: 16px;
  font-weight: 400;
}

.breadcrumbs li + li:before {
  content: "›";
  margin: 0 10px;
  color: var(--text-tertiary);
  font-weight: 600;
}

.breadcrumbs li a {
  color: var(--color-primary);
  text-decoration: none;
  transition: all var(--transition-base);
  font-weight: 500;
  padding: 5px 8px;
  border-radius: var(--radius-sm);
}

.breadcrumbs li a:hover {
  color: var(--color-primary-dark);
  background: var(--bg-secondary);
  text-decoration: none;
}

.breadcrumbs li:last-child a {
  color: var(--text-secondary);
  font-weight: 600;
  pointer-events: none;
  background: transparent;
}

/* Labels */
.label, .request-status {
  border-radius: 20px;
  display: inline-block;
  font-size: 12px; /* Optimized: Status badges use 12px for compact display */
  padding: 4px 12px; /* Slightly increased padding for better visibility */
  text-transform: uppercase;
  white-space: nowrap;
  font-weight: 600; /* Increased weight for better visibility */
}

/* Metadata */
.meta, .meta-group, .meta-author {
  color: #cccccc;
  display: inline-block;
  font-size: 13px; /* Optimized: Meta text increased from 11px for better readability */
}

.meta-author {
  color: #158ec2;
  display: inline-block;
  font-size: 15px; /* Optimized: Meta author text uses 15px for better visibility */
  font-weight: 500; /* Slightly bolder */
  margin-left: -10px;
}

.meta-group * + *:before {
  content: "\2022";
  font-size: 8px;
  margin: 0 10px;
}

/* Helper classes */
.clearfix:before, .clearfix:after {
  content: " ";
  display: table;
}

.clearfix:after {
  clear: both;
}

/* Social share links */
.share {
  white-space: nowrap;
}

.share li, .share a {
  display: inline-block;
}

.share a {
  height: 31px;
  line-height: 31px;
  overflow: hidden;
  vertical-align: middle;
  width: 31px;
}

.share a:before {
  background: #CCC;
  border-radius: 50%;
  color: #FFF;
  display: inline-block;
  /* Do not change this font-family - is required for Social Media icons */
  font-family: 'entypo';
  text-align: center;
  width: 100%;
}

.share a:hover {
  text-decoration: none;
}

.share-twitter:before {
  content: "\F309";
}

.share-facebook:before {
  content: "\F30C";
}

.share-linkedin:before {
  content: "\F318";
}

.share-googleplus:before {
  content: "\F30F";
}

/* Pagination */
.pagination {
  margin: 20px 0;
  text-align: center;
}

.pagination * {
  display: inline-block;
}

.pagination li {
  border: 1px solid #eeeeee;
  float: left;
  margin-left: -1px;
}
[dir="rtl"] .pagination li {
  float: right;
}

.pagination a, .pagination span {
  color: inherit;
  font-size: var(--font-size-sm);
  padding: 10px 16px;
  transition: all var(--transition-base);
  border-radius: var(--radius-sm);
}

.pagination a:hover {
  background-color: var(--bg-secondary);
  color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.pagination-current {
  background: var(--color-primary-gradient);
  color: var(--text-light);
  font-weight: 600;
  box-shadow: var(--shadow-sm);
}

.pagination-first {
  border-radius: 3px 0 0 3px;
}
[dir="rtl"] .pagination-first {
  border-radius: 0 3px 3px 0;
}

.pagination-last {
  border-radius: 0 3px 3px 0;
}
[dir="rtl"] .pagination-last {
  border-radius: 3px 0 0 3px;
}

/* Markdown styles */

.markdown {
  word-wrap: break-word;
  line-height: 1.7;
  font-size: 16px; /* Optimized for markdown content visibility */
}
.markdown img {
  max-width: 100%;
  height: auto;
  display: block;
  margin: 20px auto;
  border-radius: var(--radius-sm);
  box-shadow: var(--shadow-sm);
  /* Ensuring images don't overflow and are centered */
}

/* Request page specific image handling */
.comment-body .markdown img,
.comment-body img {
  max-width: 100%;
  width: auto;
  height: auto;
  max-height: 600px;
  display: block;
  margin: 20px auto;
  padding: 0 20px;
  box-sizing: border-box;
  border-radius: var(--radius-sm);
  box-shadow: var(--shadow-sm);
  object-fit: contain;
}

/* Ensure comment body doesn't overflow */
.comment-body {
  overflow-wrap: break-word;
  word-wrap: break-word;
  max-width: 100%;
  overflow-x: hidden;
  text-align: left !important;
  direction: ltr;
}

.comment-container {
  overflow-x: hidden;
  max-width: 100%;
  text-align: left !important;
  direction: ltr;
}
.markdown hr {
  background-color: #eeeeee;
  border: 0;
  height: 1px;
}
/* Added for Kore to line up bullet text and add indent. */

.markdown ul, .markdown ol {
  list-style-position: outside;
  padding: 0 15px;
  margin-left: 20px;
}

.markdown ul {
  list-style-type: disc;
}
.markdown ol {
  list-style-type: decimal;
}
.markdown pre {
  background: linear-gradient(135deg, #f8f9fa 0%, #ffffff 100%);
  border: 1px solid var(--border-color);
  border-left: 4px solid var(--color-primary);
  border-radius: var(--radius-md);
  padding: 16px 20px;
  overflow: auto;
  white-space: pre;
  font-size: 14px; /* Optimized for code block visibility */
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
}

.markdown pre:hover {
  box-shadow: var(--shadow-md);
  border-left-color: var(--color-primary-hover);
}
.markdown blockquote {
  border-left: 4px solid var(--color-primary);
  background: linear-gradient(90deg, var(--bg-secondary) 0%, transparent 100%);
  color: var(--text-secondary);
  font-style: italic;
  font-size: 16px; /* Optimized for blockquote visibility */
  padding: 12px 20px;
  margin: 20px 0;
  border-radius: 0 var(--radius-md) var(--radius-md) 0;
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
}

.markdown blockquote:hover {
  box-shadow: var(--shadow-md);
  border-left-color: var(--color-primary-hover);
}

/* Skip to main content link for accessibility */
.skip-to-main {
  position: absolute;
  top: -100px;
  left: 0;
  background: var(--color-primary);
  color: var(--text-light);
  padding: 12px 20px;
  text-decoration: none;
  z-index: var(--z-modal);
  border-radius: 0 0 var(--radius-md) 0;
  font-weight: 600;
  opacity: 0;
  pointer-events: none;
  margin: 0;
  line-height: 1;
  display: block;
}

.skip-to-main:focus {
  top: 0;
  opacity: 1;
  pointer-events: auto;
}

/* Smooth page transitions */
* {
  scroll-behavior: smooth;
}

/* Frame */
main {
  /* margin: 0 auto;
  padding: 0 20px;
  max-width: 980px; */
  width: 100%;
  animation: fadeIn 0.3s ease-in;
  overflow: hidden;
  margin: 0 !important;
  padding: 0 !important;
  margin-top: 0 !important;
}

main::after {
  content: "";
  display: table;
  clear: both;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.hero-section{
	background: linear-gradient(135deg, #26344a 0%, #2a3d5a 100%), url("/hc/theming_assets/01JWTME0XK87T21Q3G8HAW6TWN") no-repeat;
/*   background: #222 url("https://korezone-kore.netdna-ssl.com/wp-content/uploads/2017/01/kore-bots-platform-bg-1.jpg") no-repeat; */
	background-size: cover;
	background-blend-mode: overlay;
	height: 450px;
	border-radius: var(--radius-lg);
	box-shadow: var(--shadow-lg);
	margin-bottom: 40px;
	position: relative;
	overflow: hidden;
	transition: all var(--transition-base);
}

.hero-section::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: linear-gradient(135deg, rgba(0, 157, 171, 0.1) 0%, rgba(0, 157, 171, 0.05) 100%);
  transition: opacity var(--transition-base);
}

.hero-section:hover {
  transform: translateY(-5px);
  box-shadow: var(--shadow-xl);
}

.hero-section:hover::before {
  opacity: 0.8;
}
main .hero-section.asistance{
	background: #26344a url("/hc/theming_assets/01JWTMDZFMVSPAZ1NPA3W42738") no-repeat;
/*   background: #222 url("https://korezone-kore.netdna-ssl.com/wp-content/uploads/2017/01/kore-bots-platform-bg-1.jpg") no-repeat; */
	background-size: cover;
	height: 300px;
}
main .hero-section.asistance .col-sm-offset-4{
  padding-top: 100px;
  color: #fff;
}
main .hero-section.asistance .col-sm-offset-4 h3{font-size: 30px;font-weight:normal;}
main .hero-section.asistance .col-sm-offset-4 .login.registerBtn{
  border:#009dab;
  background:#009dab;
  color: #fff;
}
main .cat-hero {
	background: linear-gradient(135deg, #26344a 0%, #2a3d5a 100%), url("/hc/theming_assets/01JWTME0QDNK04GK7P9M65JJ55") no-repeat;
	background-size: cover;
	background-blend-mode: overlay;
	height: 350px;
	border-radius: var(--radius-lg);
	box-shadow: var(--shadow-lg);
	margin-bottom: 40px;
	position: relative;
	overflow: hidden;
	transition: all var(--transition-base);
}

main .cat-hero::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: linear-gradient(135deg, rgba(0, 157, 171, 0.1) 0%, rgba(0, 157, 171, 0.05) 100%);
  transition: opacity var(--transition-base);
}

main .cat-hero:hover {
  transform: translateY(-5px);
  box-shadow: var(--shadow-xl);
}

main .cat-hero:hover::before {
  opacity: 0.8;
}

.main-2 {
	margin: 0;
	padding: 0 20px;
	max-width: 100%;
	overflow-x: hidden;
	overflow-y: visible; /* Allow dropdowns to overflow vertically */
	box-sizing: border-box;
	width: 100%;
	position: relative; /* Create stacking context */
}

/* Ensure request-page-layout within main-2 displays properly */
.main-2 .request-page-layout {
	margin: 0;
	padding: 0;
}

.main-2::after {
	content: "";
	display: table;
	clear: both;
}

/* Ensure footer comes after all floated content */
.main-2 + .footer,
body > .footer,
main + .footer {
  background: #f4f4f4 !important;
}
/* Removed duplicate footer definition - using consolidated version below */

/* .main-3 {
	background: #f4f7fa;
	height: 100%;
} */

a.btn.btn-kore.btn-lg {
  background: #009dab;
  color: #fff;
  letter-spacing: .5px;
  font-weight: 300;
}

img.icons {
 	width: 18%;
}

.front-cta h2 {
 	font-size: 46px; 
  color: #26344a;
  margin: 40px 0 20px;
  font-weight: 400;
}

.front-cta p {
  margin: 0 20px 25px;
  font-size: 18px; /* Optimized for call-to-action text visibility */
  font-weight: 300;
  color: #26344a;
}

.right-icon {
 	border-left: 1px #c4c4c4 solid; 
}

.header-inner, .footer-inner {
 	margin: 0 auto;
  padding: 0 20px;
  max-width: 90%;
  width: 100%;
}

/* Removed duplicate header-inner definition - using consolidated version below */
.my-activities-header .breadcrumbs{
    display: inline-block;
}
.my-activities-header  .submit-a-request.ticket{
  float: right;
  margin-left: auto;
  padding: 14px 28px !important;
  font-size: 18px !important;
  font-weight: 700 !important;
  min-height: 50px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
/* Footer Styles */

/* Footer - Kore.ai Style */
.footer {
  background: var(--bg-primary) !important;
  font-size: 14px; /* Increased to 14px for better readability */
  font-weight: 400;
  transition: all var(--transition-base);
  clear: both;
  width: 100%;
  position: relative;
  margin-top: var(--spacing-xl);
  display: block;
  float: none !important;
  border-top: 1px solid var(--border-color);
  box-shadow: 0 -1px 3px rgba(0, 0, 0, 0.05);
  color: var(--text-primary);
}

[data-theme="dark"] .footer {
  background: var(--bg-dark) !important;
  border-top-color: var(--border-dark);
  box-shadow: 0 -1px 3px rgba(0, 0, 0, 0.3);
}

.footer:hover {
  box-shadow: 0 -2px 6px rgba(0, 0, 0, 0.08);
}

.footer-inner {
 	padding: 50px 30px 30px;
  max-width: 1200px;
  margin: 0 auto;
}

.footer-title {
 	color: var(--text-primary); /* Dark text instead of white */
  font-size: 14px; /* Increased to 14px for better readability */
  font-weight: 600;
  margin-bottom: 20px;
  text-shadow: none; /* Remove text shadow */
}

.footer a {
  font-size: 14px; /* Increased to 14px for better readability */
  font-weight: 400;
  color: var(--text-primary); /* Ensure visibility */
  text-decoration: none;
  transition: all var(--transition-base);
  display: inline-block;
  padding: 5px 0;
  position: relative;
}

[data-theme="dark"] .footer a {
  color: var(--text-light);
}

[data-theme="dark"] .footer-title {
  color: var(--text-light);
}

.footer a::after {
  content: '';
  position: absolute;
  width: 0;
  height: 2px;
  bottom: 0;
  left: 0;
  background: var(--color-primary); /* Teal underline */
  transition: width 0.2s ease;
}

.footer li {
  margin: 0 0 12px;
  list-style: none;
}

.footer a:hover {
  color: var(--color-primary); /* Teal on hover */
  transform: none; /* Remove translateX */
}

.footer a:hover::after {
  width: 100%;
}

[data-theme="dark"] .footer a:hover {
  color: var(--color-primary-light);
}

.social-links {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin: 0 auto 20px;
  align-items: center;
  justify-content: center;
  width: 100%;
  max-width: 100%;
}

.social-links a{
    text-align: center;
	float: none;
	width: auto;
	min-width: 48px;
	height: 48px;
	border: 2px solid var(--color-primary-light);
	border-radius: var(--radius-full);
	margin: 0;
	padding: 0 12px;
	transition: all var(--transition-base);
	display: flex;
	align-items: center;
	justify-content: center;
	background: rgba(0, 157, 171, 0.1);
	position: relative;
	overflow: hidden;
	flex-shrink: 0;
}

.social-links a::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: var(--radius-full);
  background: var(--color-primary-gradient);
  transform: translate(-50%, -50%);
  transition: width 0.4s, height 0.4s;
  z-index: 0;
}

.social-links a:hover {
  transform: translateY(-5px) scale(1.15);
  border-color: var(--color-primary-hover);
  background: rgba(0, 157, 171, 0.2);
  box-shadow: var(--shadow-lg), 0 0 20px rgba(0, 157, 171, 0.4);
}

.social-links a:hover::before {
  width: 100%;
  height: 100%;
}

.social-links a i{
	font-size: 20px;
	color: var(--color-primary);
	width: auto;
	height: auto;
	flex-shrink: 0;
}

/* Footer Credits */
.footer-credits {
  margin-top: 40px;
  padding-top: 30px;
  border-top: 1px solid var(--border-color);
  text-align: center;
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.footer-credits-text {
  margin: 0;
  padding: 0;
  font-size: 14px; /* Increased to 14px for better readability */
  color: var(--text-tertiary);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  flex-wrap: wrap;
}

.footer-credits-text span {
  display: inline-block;
}

.footer-credits-separator {
  color: var(--text-tertiary);
  opacity: 0.5;
  margin: 0 5px;
}

[data-theme="dark"] .footer-credits {
  border-top-color: var(--border-dark);
}

[data-theme="dark"] .footer-credits-text {
  color: var(--text-tertiary);
}

[data-theme="dark"] .footer-credits-separator {
  color: var(--text-tertiary);
  opacity: 0.5;
	position: relative;
	z-index: 1;
	transition: color var(--transition-base);
}

.social-links a:hover i {
 	color: var(--text-light);
}


/* Columns */
.main-column, .side-column {
  display: block;
}

/* Clear floats after columns */
.main-column::after,
.side-column::after {
  content: "";
  display: table;
  clear: both;
}

/* Request Page Layout - Side by Side */
.request-page-layout {
  display: flex;
  gap: 20px;
  align-items: flex-start;
  width: 100%;
  max-width: 100%;
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

.main-column {
  flex: 1;
  min-width: 0;
  overflow-x: hidden;
  padding: 30px;
  box-sizing: border-box;
  float: none;
  clear: none;
  margin: 0;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.02) 0%, rgba(255, 255, 255, 0.05) 100%);
  border-radius: var(--radius-lg);
  transition: all var(--transition-base);
  box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.05);
  text-align: left;
  display: block;
  position: relative;
  font-size: 16px; /* Optimized base font size for main content */
}

/* Timeline view is now default - removed comment-list specific styles */
.main-column .timeline {
  margin-left: 0;
  padding-left: 40px;
  width: 100%;
  max-width: 100%;
}

.main-column > * {
  text-align: left;
}

.main-column:hover {
  box-shadow: inset 0 2px 8px rgba(0, 0, 0, 0.08);
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.06) 100%);
}

[data-theme="dark"] .main-column {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.01) 0%, rgba(255, 255, 255, 0.02) 100%);
}

[data-theme="dark"] .main-column:hover {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.02) 0%, rgba(255, 255, 255, 0.03) 100%);
}

.side-column {
  display: none !important; /* Hide side-column completely */
}

/* Request Details Column - Right Side */
.request-details-column {
  flex: 0 0 330px;
  width: 330px;
  max-width: 330px;
  min-width: 330px;
  padding: 0;
  margin: 0;
  box-sizing: border-box;
  position: sticky;
  top: 100px;
  align-self: flex-start;
  height: fit-content;
}

.request-details-column .request-details {
  display: block !important;
  visibility: visible !important;
  opacity: 1 !important;
  position: relative;
  float: none;
  clear: none;
  margin: 0;
  width: 100%;
  max-width: 100%;
  padding: var(--spacing-20);
  background: var(--bg-secondary);
  border: 2px solid var(--border-color);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  box-sizing: border-box;
}
[dir=rtl] .side-column {
  margin-left: 0;
  margin-right: 0%;
}

/* Announcement Banner - Above Header */
.announcement-banner {
  background-color: var(--color-announcement-bg);
  padding: var(--spacing-10) 0;
  overflow: hidden;
  position: relative;
  width: 100%;
  z-index: var(--z-dropdown);
  margin: 0;
  display: block;
  line-height: 1.2;
}

.announcement-content {
  white-space: nowrap;
  display: inline-block;
  animation: scroll-left 40s linear infinite;
  font-size: var(--font-size-base);
  padding-left: 100%;
}

.announcement-content:hover {
  animation-play-state: paused;
}

@keyframes scroll-left {
  0% {
    transform: translateX(0%);
  }
  100% {
    transform: translateX(-100%);
  }
}

.announcement-link {
  margin-left: var(--spacing-sm);
  color: var(--color-link-blue);
  text-decoration: underline;
}

/* Header - AI Agent Builder Theme */
.header {
  background: linear-gradient(135deg, rgba(42, 61, 90, 0.95) 0%, rgba(30, 42, 58, 0.95) 50%, rgba(38, 52, 74, 0.95) 100%);
  -webkit-backdrop-filter: blur(20px);
  backdrop-filter: blur(20px);
  border-bottom: 3px solid var(--color-primary);
  transition: all var(--transition-base);
  position: sticky;
  top: 0;
  z-index: var(--z-sticky);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
  overflow: visible;
  margin: 0 !important;
  padding: 0 !important;
  margin-bottom: 0 !important;
  width: 100%;
  display: block;
  line-height: 1;
}

.header::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, var(--color-primary-light), transparent);
  animation: headerGlow 3s ease-in-out infinite;
  z-index: 1;
}

@keyframes headerGlow {
  0%, 100% { opacity: 0.5; transform: translateX(-100%); }
  50% { opacity: 1; transform: translateX(100%); }
}

.header > * {
  position: relative;
  z-index: auto;
}

/* Header */
.header.signIn{
  background:#BABABA;
}
.header.signIn .header-inner {
  display: table;
  height: 35px;
}
.header.signIn .header-inner .user-info.dropdown .btn{
    border: 0;
    color: #26344a;
  font-size: 16px; /* Increased for better visibility */
}
.header.signIn .header-inner .user-info.dropdown .dropdown-toggle:after {
    color: #26344a;
    top: 1px;
    position: relative;
}
.header.signIn .header-inner .submit-a-request-btn, .header.signIn .header-inner .submit-a-request{
  border: 0;
  color: #26344a;
  font-size: 16px; /* Increased for better visibility */
}
.header.signIn .header-inner button, .header.signIn .header-inner [role=button], .header.signIn .header-inner [type=button], .header.signIn .header-inner [type=submit]{
  border: 0;
  color: #26344a;
  font-size: 16px; /* Increased for better visibility */
}
/* Header - AI Agent Builder Theme - Duplicate removed, using first definition */

.header::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, var(--color-primary-light), transparent);
  animation: headerGlow 3s ease-in-out infinite;
  z-index: 1;
}

@keyframes headerGlow {
  0%, 100% { opacity: 0.5; transform: translateX(-100%); }
  50% { opacity: 1; transform: translateX(100%); }
}

/* Removed duplicate - using z-index: auto to prevent stacking context issues */

.header.scrolled {
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.4);
  background: linear-gradient(135deg, rgba(42, 61, 90, 0.98) 0%, rgba(30, 42, 58, 0.98) 50%, rgba(38, 52, 74, 0.98) 100%);
}

[data-theme="dark"] .header.scrolled {
  background: rgba(20, 28, 40, 0.98);
}

[data-theme="dark"] .header {
  background: linear-gradient(135deg, #141c28 0%, #1a2332 50%, #1e2a3a 100%);
  border-bottom-color: var(--color-primary-light);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.5);
}

.header:hover {
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.4);
  border-bottom-color: var(--color-primary-light);
}

.header-inner {
  display: table;
  height: 72px; /* Reduced from 80px for cleaner look */
  padding: 0 20px;
  padding-top: 10px;
  padding-bottom: 10px;
  transition: all var(--transition-base);
  max-width: 1400px;
  margin: 0 auto;
  margin-top: 0 !important;
  margin-bottom: 0 !important;
  overflow: visible !important;
  position: relative;
  z-index: auto;
}

.header-inner .user-nav {
  position: relative;
  overflow: visible !important;
  z-index: auto;
}

.header-inner .user-nav .dropdown {
  position: relative;
  overflow: visible !important;
  z-index: auto;
}

/* Dark Mode Toggle Button */
.theme-toggle {
  background: transparent;
  border: 2px solid var(--color-primary); /* Use primary color for visibility */
  color: var(--color-primary); /* Use primary color for visibility */
  cursor: pointer;
  padding: var(--spacing-10) var(--spacing-15); /* Increased padding to match customLinks */
  border-radius: var(--radius-md);
  margin-right: 15px;
  font-size: 2em; /* Decreased by 20% from 2.5em */
  transition: all var(--transition-base);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  vertical-align: middle;
  min-height: 55px; /* Match logo height */
}

.theme-toggle:hover {
  /* Hover effects disabled */
  background: transparent;
  color: var(--color-primary); /* Keep primary color */
  transform: none;
}

.theme-toggle:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
}

.theme-toggle i {
  transition: transform var(--transition-base);
  line-height: 1;
}

[data-theme="dark"] .theme-toggle {
  border-color: var(--color-primary-light);
  color: var(--color-primary-light);
}

[data-theme="dark"] .theme-toggle:hover {
  /* Hover effects disabled */
  background: transparent;
  color: var(--color-primary-light);
}

.cat-header {
 	font-size: 58px;
  font-weight: 900;
  color: #fff;
  line-height: 69px;
  letter-spacing: .5px;
  margin: 80px 0 20px;
  text-shadow: 2px 2px 8px rgba(0, 0, 0, 0.3);
  transition: all var(--transition-base);
} 

.cat-header:hover {
  transform: translateY(-3px);
  text-shadow: 2px 2px 12px rgba(0, 0, 0, 0.4);
} 

.cat-description {
  font-size: 21px;
  color: #fff;
  line-height: 30px;
  font-weight: 400;
  letter-spacing: .7px;
  text-shadow: 1px 1px 4px rgba(0, 0, 0, 0.2);
  margin-bottom: 30px;
} 

/* Small devices (tablets, 580px and smaller) */
@media (max-width: 580px) {
  
  .cat-header {
 	font-size: 38px;
  line-height: 49px;
  
  } 
  
  .cat-description {
  font-size: 17px;
  line-height: 21px;

  } 
  
  .front-cta {
    margin: 0 0 64px 0;
  }

}

.logo, .user-nav {
  display: table-cell;
  vertical-align: middle;
}

.user-nav {
  position: relative;
  z-index: auto;
}

.logo {
  padding: 8px 0;
  transition: transform var(--transition-base);
}

.logo:hover {
  transform: none !important;
}

.logo:active {
  transform: none !important;
  transition: none;
}

.logo a {
  display: inline-block;
  transition: all var(--transition-base);
}

.logo img {
  max-height: 55px;
  height: auto;
  width: auto;
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1); /* Smooth zoom transition */
  filter: brightness(1.2); /* Remove bubble effect (drop-shadow), keep brightness */
  opacity: 1;
  display: block;
  transform-origin: center center; /* Zoom from center */
}

.logo:hover img {
  transform: none !important;
  filter: brightness(1.2);
}

.logo:active img {
  transform: none !important;
  transition: none;
}

.logo a:focus img {
  outline: 2px solid var(--color-primary);
  outline-offset: 4px;
  border-radius: 4px;
}

[data-theme="dark"] .logo img {
  filter: brightness(1.3); /* Remove bubble effect, keep brightness */
}

[data-theme="dark"] .logo:hover img {
  filter: brightness(1.4); /* Slightly brighter on hover */
}

.user-nav {
  text-align: right;
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 15px;
  flex-wrap: wrap;
}

[dir=rtl] .user-nav {
  text-align: left;
}
[dir=rtl] .user-nav > * {
  margin: 0 25px 0 0;
}

/* Home page */
/* Original
.hero-unit {
  display: block;
  font-size: 22px;
  padding: 80px 60px;
}
*/

body.community-enabled .knowledge-base, body.community-enabled .community {
  /* Centers content on Home page after removing side section 
  display: inline-block;
  */
  vertical-align: top;
  /* Adding some padding to move text to left on home page 
  margin-left: 125px;*/
}

/* body.community-enabled .knowledge-base - removed empty ruleset */

.knowledge-base, .community {
  display: inline-block;
  vertical-align: top;
 
}

.knowledge-base {
  width: 100%;
}

.community {
  background: #f9f9f9;
  border-radius: 5px;
  display: none;
  padding: 25px 20px;
  margin-top: 65px;
  margin-left: 45px;
  width: 270px;
}
[dir=rtl] .community {
  margin-left: 0;
  margin-right: 45px;
}
.community .recent-activity {
  padding: 0;
  width: auto;
}

.community h2, .community h3 {
  color: var(--text-primary);
  font-size: 20px; /* Optimized for community section headings */
  font-weight: 700;
  margin: 20px 0;
  text-transform: uppercase;
  padding-bottom: 10px;
  border-bottom: 2px solid var(--border-color);
}

.section h3 {
  color: var(--text-primary);
  font-size: 22px; /* Optimized for section heading visibility */
  font-weight: 700;
  margin: 0 0 20px;
  padding-bottom: 15px;
  border-bottom: 2px solid var(--border-color);
}

.community h4 {
  font-size: var(--font-size-base);
  margin-top: 0;
}

.community h4 a {
  font-size: 14px; /* Increased for better visibility */
  font-weight: 400;
  margin-left: 5px;
}

.community .trending-questions + h4 {
  margin-top: 50px;
}

/* Knowledge base trees */
.article-list {
  list-style: none;
  padding: 0;
  margin: 20px 0;
}

/* Cards - Kore.ai Style (Clean White) */
.article-list li, .community li {
  margin-bottom: 12px;
  padding: var(--spacing-20) var(--spacing-md); /* Increased padding */
  background: #ffffff; /* Clean white background */
  border: 1px solid var(--border-color); /* Subtle border */
  border-radius: 12px; /* Consistent border radius */
  border-left: none; /* Remove left border */
  transition: all var(--transition-base);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
}

.article-list li:hover, .community li:hover {
  border-color: var(--color-primary-light); /* Change border color on hover */
  background: #ffffff; /* Keep white background */
  transform: translateY(-2px); /* Subtle lift */
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.12);
}

.article-list li a, .community li a {
  color: var(--text-primary);
  text-decoration: none;
  font-weight: 500;
  font-size: 16px; /* Optimized for article list link visibility */
  transition: color var(--transition-base);
  display: block;
}

.article-list li a:hover, .community li a:hover {
  color: var(--color-primary);
}

.category h2 {
  /*
  border-bottom: 1px solid #eeeeee;
  */
  font-size: 28px; /* Optimized for category heading visibility */
  margin: 25px 0;
  padding-bottom: 1px;
  font-weight: 600;
}

.category h2 a, .section h3 a {
  color: inherit;
}

.category-empty {
  display: block;
  padding: 40px;
  text-align: center;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-lg);
  border: 2px dashed var(--border-color);
  margin: 30px 0;
  color: var(--text-secondary);
  font-size: 18px;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.category-empty:hover {
  border-color: var(--color-primary-light);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.category-empty a {
  color: var(--color-primary);
  text-decoration: none;
  font-weight: 600;
  transition: color var(--transition-base);
}

.category-empty a:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

.section {
  display: block;
  padding: 0;
  width: 100%;
  margin-bottom: 40px;
}
[dir=rtl] .category-empty, [dir=rtl] .section {
  padding: 0 0 30px 50px;
}

.see-all-articles {
  display: inline-block;
  font-size: var(--font-size-sm);
  margin-top: 20px;
  padding: var(--spacing-10) var(--spacing-20);
  background: var(--color-primary);
  color: var(--text-light);
  text-decoration: none;
  border-radius: var(--radius-md);
  font-weight: 600;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.see-all-articles:hover {
  background: var(--color-primary-dark);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
  text-decoration: none;
  color: var(--text-light);
}

.category-description, .section-description {
  color: var(--text-tertiary); /* Use CSS variable */
  margin-bottom: 50px;
  margin-top: -15px;
}

.category-list a, .section-list a {
  color: inherit;
  display: inline-block;
  font-size: 18px;
  margin-bottom: 10px;
  padding: var(--spacing-sm) var(--spacing-sm);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  text-decoration: none;
  position: relative;
  background-color: transparent;
  border-left: 3px solid transparent;
}

.category-list a:hover, .section-list a:hover {
  background: linear-gradient(90deg, var(--bg-secondary) 0%, transparent 100%);
  color: var(--color-primary);
  transform: translateX(8px);
  padding-left: 20px;
  border-left-color: var(--color-primary);
  box-shadow: var(--shadow-sm);
}

[data-theme="dark"] .category-list a:hover, [data-theme="dark"] .section-list a:hover {
  background-color: var(--bg-tertiary);
  color: var(--color-primary-light);
}

.page-header {
  margin: 0 auto 30px;
  padding: 0;
  background: transparent;
  border: none;
  border-radius: 0;
  box-shadow: none;
  width: auto;
  display: inline-block;
  text-align: center;
  position: relative;
}

.page-header h1,
.page-header {
  font-size: 36px; /* Enhanced size for better visibility */
  font-weight: 700;
  color: var(--text-primary);
  margin: 0;
  line-height: 1.4;
  text-align: center;
  width: auto;
  letter-spacing: -0.02em;
}

.page-header > * {
  display: block;
  text-align: center;
}
/* Request Disclaimer/Caution Section */
.request-disclaimer {
  margin: -20px auto 30px;
  padding: var(--spacing-15) var(--spacing-20);
  background: linear-gradient(135deg, rgba(255, 193, 7, 0.1) 0%, rgba(255, 152, 0, 0.08) 100%);
  border-left: 4px solid #ff9800;
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  width: auto;
  display: inline-block;
  text-align: left;
  max-width: 100%;
  box-sizing: border-box;
}

.request-disclaimer:hover {
  box-shadow: var(--shadow-md);
}

.disclaimer-content {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  line-height: 1.6;
}

.disclaimer-icon {
  color: #ff9800;
  font-size: 1.5rem;
  margin-top: 2px;
  flex-shrink: 0;
}

.disclaimer-text {
  color: var(--text-primary);
  font-size: 15px; /* Optimized: Disclaimer text uses 15px for better readability */
  flex: 1;
  line-height: 1.7;
}

.disclaimer-text strong {
  color: #e65100;
  font-weight: 600;
  font-size: 16px; /* Optimized: Strong text in disclaimer uses 16px */
}

.disclaimer-link {
  color: var(--color-primary);
  text-decoration: underline;
  font-weight: 500;
  font-size: 15px; /* Optimized: Disclaimer links use 15px for consistency */
  transition: color var(--transition-base);
}

.disclaimer-link:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

.disclaimer-link:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
  border-radius: 2px;
}

[data-theme="dark"] .request-disclaimer {
  background: linear-gradient(135deg, rgba(255, 193, 7, 0.15) 0%, rgba(255, 152, 0, 0.12) 100%);
  border-left-color: #ffb74d;
}

[data-theme="dark"] .disclaimer-icon {
  color: #ffb74d;
  font-size: 1.5rem;
}

[data-theme="dark"] .disclaimer-text {
  color: var(--text-light);
  font-size: 1.15rem;
}

[data-theme="dark"] .disclaimer-text strong {
  color: #ffcc80;
  font-size: 1.2rem;
}

[data-theme="dark"] .disclaimer-link {
  color: var(--color-primary-light);
  font-size: 1.15rem;
}

[data-theme="dark"] .disclaimer-link:hover {
  color: var(--color-primary);
}

/* Dark Mode Dropdown Menu Styles */
[data-theme="dark"] .dropdown-menu {
  background: var(--bg-secondary);
  border-color: var(--border-dark);
}

[data-theme="dark"] .dropdown-menu a,
[data-theme="dark"] .dropdown-menu li > a,
[data-theme="dark"] .dropdown-menu [role="menuitem"] {
  color: var(--text-light);
}

[data-theme="dark"] .dropdown-menu a:hover,
[data-theme="dark"] .dropdown-menu li > a:hover,
[data-theme="dark"] .dropdown-menu [role="menuitem"]:hover {
  background: linear-gradient(90deg, var(--bg-tertiary) 0%, rgba(34, 189, 217, 0.1) 100%);
  color: var(--color-primary-light);
}

[data-theme="dark"] .dropdown-menu a.selected,
[data-theme="dark"] .dropdown-menu li.active > a {
  background: var(--color-primary);
  color: var(--text-light);
}

[data-theme="dark"] select option {
  background-color: var(--bg-secondary);
  color: var(--text-light);
}

[data-theme="dark"] select option:hover {
  background-color: var(--bg-tertiary);
  color: var(--color-primary-light);
}

[data-theme="dark"] select option:checked,
[data-theme="dark"] select option:focus {
  background-color: var(--color-primary);
  color: var(--text-light);
}

/* Timeline View Controls - Removed (timeline is now default) */

/* Error Handling Styles */
.error-message {
  background-color: #fee;
  border: 1px solid #fcc;
  border-radius: var(--radius-md);
  color: #c33;
  padding: var(--spacing-sm) var(--spacing-sm);
  margin: 15px 0;
  display: flex;
  align-items: center;
  gap: 10px;
}

.error-message i {
  font-size: 1.2em;
  flex-shrink: 0;
}

.error-message strong {
  font-weight: 600;
  margin-right: 5px;
}

[data-theme="dark"] .error-message {
  background-color: rgba(204, 51, 51, 0.2);
  border-color: rgba(204, 51, 51, 0.4);
  color: #ff6b6b;
}

/* Form Validation Styles */
.form-field.error input,
.form-field.error textarea,
.form-field.error select {
  border-color: #c33;
  box-shadow: 0 0 0 3px rgba(204, 51, 51, 0.1);
}

.form-field.error .error-text {
  color: #c33;
  font-size: 0.875rem;
  margin-top: 5px;
  display: block;
}

.form-field.success input,
.form-field.success textarea,
.form-field.success select {
  border-color: var(--color-success);
  box-shadow: 0 0 0 3px rgba(107, 145, 0, 0.1);
}

.form-field .required-indicator {
  color: #c33;
  margin-left: 3px;
}

[data-theme="dark"] .form-field.error input,
[data-theme="dark"] .form-field.error textarea,
[data-theme="dark"] .form-field.error select {
  border-color: #ff6b6b;
  box-shadow: 0 0 0 3px rgba(255, 107, 107, 0.2);
}

[data-theme="dark"] .form-field.error .error-text {
  color: #ff6b6b;
}

/* Loading States */
.loading-spinner {
  display: inline-block;
  width: 20px;
  height: 20px;
  border: 3px solid rgba(0, 157, 171, 0.3);
  border-radius: 50%;
  border-top-color: var(--color-primary);
  animation: spin 1s ease-in-out infinite;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

.loading-overlay {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.5);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: var(--z-modal);
}

.loading-overlay .loading-spinner {
  width: 50px;
  height: 50px;
  border-width: 5px;
}

/* Empty States */
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-secondary);
}

.empty-state-icon {
  font-size: 4rem;
  color: var(--text-tertiary);
  margin-bottom: 20px;
}

.empty-state-title {
  font-size: 1.5rem;
  font-weight: 600;
  margin-bottom: 10px;
  color: var(--text-primary);
}

.empty-state-description {
  font-size: 1rem;
  margin-bottom: 20px;
  max-width: 500px;
  margin-left: auto;
  margin-right: auto;
}

[data-theme="dark"] .empty-state {
  color: var(--text-light);
}

[data-theme="dark"] .empty-state-icon {
  color: var(--text-tertiary);
}

.page-header > *:first-child {
  width: auto;
  display: inline-block;
}
.page-header + p {
  color: var(--text-secondary);
  margin: 15px 0 20px 0;
  font-size: 16px;
}

/* Sub-nav Wrapper - Contains sub-nav and search in same row */
.sub-nav-wrapper {
  display: flex;
  align-items: center;
  gap: 15px;
  margin-bottom: 20px;
  width: 100%;
}

/* Sub-nav */
.sub-nav {
  display: flex;
  align-items: center;
  flex: 1;
  margin-bottom: 0;
  padding: 12px 20px;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
  border-radius: var(--radius-lg);
  border: 2px solid var(--border-color);
  border-left: 4px solid var(--color-primary);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
  height: auto;
  min-height: 0;
  position: relative;
  overflow: hidden;
}

/* Sub-nav Search - Adjacent to sub-nav */
.sub-nav-search {
  flex-shrink: 0;
  display: flex;
  align-items: center;
}

.sub-nav::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 4px;
  height: 100%;
  background: var(--color-primary-gradient);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform var(--transition-base);
}

.sub-nav:hover::before {
  transform: scaleY(1);
}

.sub-nav:hover {
  box-shadow: var(--shadow-lg);
  border-color: var(--color-primary-light);
  transform: translateY(-2px);
}

[data-theme="dark"] .sub-nav {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-color: var(--border-dark);
}
.sub-nav > * {
  display: flex;
  align-items: center;
}

.sub-nav .breadcrumbs {
  overflow: hidden;
  white-space: nowrap;
  margin-left: 0;
  padding-left: 0;
  text-align: left;
  width: auto;
}

.sub-nav-search .search {
  width: 450px;
  text-align: right;
}

/* Article */
.article-header {
  margin-bottom: 30px;
  padding: 30px;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-lg);
  border-left: 4px solid var(--color-primary);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
}

.article-header:hover {
  box-shadow: var(--shadow-lg);
  transform: translateY(-2px);
}

.article-header h1 {
  font-weight: 700;
  margin: 0 0 15px;
  font-size: 2.5rem; /* 40px - Optimized for article title visibility */
  color: var(--text-primary);
  line-height: 1.3;
}

.article-info > * {
  display: table-cell;
  vertical-align: middle;
}

.article-avatar {
  min-width: 55px;
}
.article-avatar img {
  border-radius: var(--radius-full);
  max-height: 48px;
  max-width: 48px;
  margin-top: 0;
  margin-right: 0px;
  border: 2px solid var(--border-color);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.article-avatar img:hover {
  transform: scale(1.1);
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary);
}

.article-meta {
  width: 100%;
}

.article-updated {
  display: block;
  margin-top: -5px;
  margin-left: -10px;
}

.article-more-questions {
  margin: 15px 0 50px;
}

.article-body table {
  table-layout: fixed;
}

.article-footer {
  border-top: 2px solid var(--border-color);
  margin-top: 40px;
  padding: 30px 0;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-radius: var(--radius-md);
  padding: 25px 30px;
}
.article-footer .article-vote, .article-footer .share {
  display: table-cell;
  vertical-align: middle;
}

.article-vote {
  width: 100%;
}

.article-vote > * {
  display: inline-block;
}

.article-vote-controls {
  margin: 0 5px;
}

.article-vote-count {
  color: var(--text-tertiary); /* Use CSS variable */
  min-width: 20%;
}

.article-vote-up, .article-vote-down {
  color: inherit;
  padding: var(--spacing-10) var(--spacing-20);
  border-radius: var(--radius-md);
  border: 2px solid var(--border-color);
  background: var(--bg-primary);
  cursor: pointer;
  transition: all var(--transition-base);
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 16px;
  margin: 0 5px;
}

.article-vote-up:hover, .article-vote-down:hover {
  background: var(--bg-secondary);
  border-color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.article-vote-up:before {
  content: "\1f44d";
  font-size: 20px;
}

.article-vote-down:before {
  content: "\1f44e";
  font-size: 20px;
}

.article-vote-up.article-voted {
  color: var(--color-success); /* Use success color */
  border-color: var(--color-success);
}

.article-vote-down.article-voted {
  color: var(--text-tertiary); /* Use CSS variable */
  border-color: var(--text-tertiary);
}

/* Side column */
.side-column {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-radius: var(--radius-lg);
  padding: 25px;
  border: 2px solid var(--border-color);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
}

.side-column:hover {
  box-shadow: var(--shadow-lg);
  border-color: var(--color-primary-light);
}

.side-column h3 {
  border-bottom: 2px solid var(--border-color);
  padding-bottom: 15px;
  margin: 0 0 25px;
  font-size: 18px; /* Optimized for sidebar heading visibility */
  font-weight: 700;
  color: var(--text-primary);
}

.side-column ul {
  margin-bottom: 60px;
  list-style: none;
  padding: 0;
}

.side-column li {
  margin-bottom: 12px;
  padding: var(--spacing-10) var(--spacing-15);
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  background: transparent;
}

.side-column li:hover {
  background: var(--bg-secondary);
  transform: translateX(5px);
  border-left: 3px solid var(--color-primary);
  padding-left: 12px;
}

.side-column li a {
  font-size: 15px; /* Optimized for sidebar link visibility */
  color: var(--text-primary);
  text-decoration: none;
  font-weight: 500;
  transition: color var(--transition-base);
}

.side-column li a:hover {
  color: var(--color-primary);
  text-decoration: none;
}

.visibility-internal-icon:before {
  content: "\1F512";
  display: inline-block;
  text-align: center;
  width: 13px;
}

.article-promoted span, .visibility-internal {
  cursor: default;
  position: relative;
}
.article-promoted span:before, .article-promoted span:after, .visibility-internal:before, .visibility-internal:after {
  display: none;
  font-size: 13px;
  font-weight: normal;
  position: absolute;
}
.article-promoted span:before, .visibility-internal:before {
  background: #26344a;
  border-radius: 3px;
  color: #FFF;
  content: attr(data-title);
  left: -10px;
  margin-top: 5px;
  padding: 3px 10px;
  text-transform: none;
  top: 100%;
  white-space: nowrap;
  z-index: 1;
}
.article-promoted span:after, .visibility-internal:after {
  border-bottom: 5px solid #26344a;
  border-left: 5px solid transparent;
  border-right: 5px solid transparent;
  bottom: -5px;
  content: "";
  height: 0;
  left: 50%;
  margin-left: -5px;
  width: 0;
}
.article-promoted span:hover:before, .article-promoted span:hover:after, .visibility-internal:hover:before, .visibility-internal:hover:after {
  display: block;
}

/* Comments - Article, Request and Post pages */
.comment-list {
  margin-bottom: 30px;
  margin-left: 0 !important;
  padding-left: 0 !important;
  text-align: left !important;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
}
.comment-list > * {
  border-bottom: 1px solid var(--border-color); /* Thinner border */
  padding: 24px; /* Consistent padding */
  margin-bottom: 20px;
  margin-left: 0 !important;
  background: #ffffff; /* Clean white background */
  border: 1px solid var(--border-color); /* Full border */
  border-radius: 12px; /* Consistent border radius */
  transition: all var(--transition-base);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
  text-align: left !important;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
}

.comment-list > *:hover {
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.12);
  transform: translateY(-2px); /* Subtle lift instead of translateX */
  border-color: var(--color-primary-light);
}

.comment-list > *:first-child {
  border-top: none;
}

.comment-sorter {
  float: right;
}
.comment-sorter a {
  color: var(--text-tertiary); /* Use CSS variable */
  text-decoration: none;
  padding-left: 20px;
}

.comment-sorter [aria-selected=true] {
  font-weight: bold;
  color: var(--text-primary); /* Use CSS variable */
}

.comment, .comment-form {
  display: table;
  table-layout: fixed;
  width: 100%;
  overflow-x: hidden;
  text-align: left;
  direction: ltr;
  margin-left: 0 !important;
  padding-left: 0 !important;
  float: none !important;
  border-spacing: 0;
  border-collapse: collapse;
}
.comment > *, .comment-form > * {
  display: table-cell;
  vertical-align: top;
  text-align: left;
  padding-left: 0;
  padding-right: 15px;
}
.comment > *:first-child,
.comment-form > *:first-child {
  padding-left: 0;
  padding-right: 15px;
}
.comment > *:last-child,
.comment-form > *:last-child {
  padding-right: 0;
}

/* Ensure comment container handles overflow */
.comment-container {
  overflow-x: hidden;
  max-width: 100%;
  word-wrap: break-word;
  overflow-wrap: break-word;
  text-align: left !important;
  direction: ltr;
  margin-left: 0 !important;
  padding-left: 0 !important;
  float: none !important;
  position: relative;
  left: 0 !important;
}

.comment-list .comment-container {
  text-align: left !important;
  direction: ltr;
}

.comment-list .comment-container > * {
  text-align: left !important;
}

/* Ensure comment-container is left-aligned in main-column */
.main-column .comment-container {
  text-align: left !important;
  direction: ltr;
}

.main-column .comment-list .comment-container {
  text-align: left !important;
  direction: ltr;
  margin-left: 0 !important;
  padding-left: 0 !important;
  float: none !important;
  position: relative;
  left: 0 !important;
}

.main-column .comment-list .comment-container > * {
  text-align: left !important;
  margin-left: 0 !important;
  padding-left: 0 !important;
}

/* Ensure comment itself is left-aligned */
.main-column .comment {
  text-align: left;
  direction: ltr;
}

.main-column .comment > * {
  text-align: left;
}

/* Ensure comment-avatar is left-aligned */
.comment-avatar {
  position: relative;
  width: 85px;
  min-width: 85px;
  max-width: 85px;
  text-align: left !important;
  direction: ltr;
  padding-left: 0 !important;
  padding-right: 15px !important;
  margin-left: 0 !important;
  margin-right: 0 !important;
}

.main-column .comment-avatar {
  text-align: left !important;
  direction: ltr;
}

.comment-list .comment-avatar {
  text-align: left !important;
  direction: ltr;
}

.main-column .comment-list .comment-avatar {
  text-align: left !important;
  direction: ltr;
}

.comment-vote, .comment-bookmark {
  text-align: center;
  width: 50px;
}

.comment-bookmark:before {
  color: var(--color-success); /* Use success color */
  content: "\1F516";
  font-size: 23px;
  line-height: 1.1;
}

.comment-avatar {
  position: relative;
  width: 85px;
}
.comment-avatar img {
  border-radius: var(--radius-full);
  max-width: 65px;
  max-height: 65px;
  border: 2px solid var(--border-color);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.comment-avatar img:hover {
  transform: scale(1.1);
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary);
}

.comment-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01JWTMDZPZQA7P7A0PX5H4QE7S");
  background-image: url("/hc/theming_assets/01KE0NANJ5YG8QKAEPGYEVNCDJ");
  background-repeat: no-repeat;
  background-size: 15px;
  content: " ";
  height: 15px;
  left: 55px;
  position: absolute;
  top: 55px;
  width: 15px;
}
[dir=rtl] .comment-avatar-agent:after {
  left: auto;
  right: 55px;
}

.comment-header {
  margin-bottom: 15px;
  text-align: left !important;
  direction: ltr;
}

.main-column .comment-header {
  text-align: left !important;
  direction: ltr;
}

.comment-list .comment-header {
  text-align: left !important;
  direction: ltr;
}

.main-column .comment-list .comment-header {
  text-align: left !important;
  direction: ltr;
}

.comment-published, .comment-pending, .comment-official {
  border: 1px solid transparent;
  float: right;
  font-size: 11px;
  padding: 1px 5px;
}
[dir=rtl] .comment-published, [dir=rtl] .comment-pending, [dir=rtl] .comment-official {
  float: left;
}

.comment-published {
  color: var(--text-tertiary); /* Use CSS variable */
}
.comment-published:before {
  content: " ";
  display: inline-block;
  width: 5px;
}

.comment-pending, .comment-official {
  border-color: currentcolor;
  border-radius: 2px;
}

.comment-pending {
  color: var(--color-warning); /* Use warning color */
}

.comment-official {
  color: var(--color-success); /* Use success color */
}

.comment-form textarea {
  border-radius: 2px 2px 0 0;
  border-width: 1px;
}

.comment-attachments {
  border: 2px solid var(--border-color);
  border-radius: var(--radius-md);
  margin-top: 15px;
  padding: 15px;
  background-color: var(--bg-secondary);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  min-height: 120px;
}

.comment-attachments:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary-light);
}

/* Upload Dropzone Height Increase */
.comment-attachments > *,
.comment-attachments .zd-file-upload,
.comment-attachments .file-upload,
.comment-attachments .upload-area,
.comment-attachments .zd-dropzone,
.comment-attachments [class*="dropzone"],
.comment-attachments [class*="upload"],
.comment-attachments iframe {
  min-height: 0 !important;
  height: auto !important;
}

.comment-attachments textarea,
.comment-attachments input[type="file"] {
  min-height: 100px !important;
}

[data-theme="dark"] .comment-attachments {
  background-color: var(--bg-tertiary);
  border-color: var(--border-color);
}

[data-theme="dark"] .comment-attachments:hover {
  border-color: var(--color-primary-light);
}

.comment-form-controls {
  display: none;
  margin-top: 10px;
  text-align: right;
}

.comment-form-controls input[type=submit] {
  margin-left: 15px;
}
[dir=rtl] .comment-form-controls input[type=submit] {
  margin-left: 0;
  margin-right: 15px;
}

.comment-screencasts, .comment-mark-as-solved {
  display: inline-block;
  margin-right: 20px;
  vertical-align: middle;
}
[dir=rtl] .comment-screencasts, [dir=rtl] .comment-mark-as-solved {
  margin-left: 20px;
}

.comment-actions {
  float: right;
  color: var(--text-tertiary); /* Use CSS variable */
}

.comment-actions .dropdown-toggle:before {
  content: "\2699";
  font-size: 11px;
}

.attachment-list, .screencast-list {
  font-size: 10px;
  margin-top: 10px;
  padding: 0;
  list-style: none;
}
.attachment-list span, .screencast-list span {
  color: var(--text-secondary);
  font-weight: 500;
}
.attachment-list li, .screencast-list li {
  margin-bottom: 8px;
  padding: 6px 10px;
  background-color: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  display: flex;
  align-items: center;
}
.attachment-list li:hover, .screencast-list li:hover {
  background-color: var(--bg-secondary);
  border-color: var(--color-primary-light);
  transform: translateX(5px);
  box-shadow: var(--shadow-sm);
}
[data-theme="dark"] .attachment-list li, [data-theme="dark"] .screencast-list li {
  background-color: var(--bg-dark);
  border-color: var(--border-color);
}
[data-theme="dark"] .attachment-list li:hover, [data-theme="dark"] .screencast-list li:hover {
  background-color: var(--bg-tertiary);
  border-color: var(--color-primary-light);
}
.attachment-list li:before, .screencast-list li:before {
  background: var(--color-primary-light);
  border-radius: var(--radius-sm);
  color: var(--text-light);
  margin-right: 8px;
  padding: 4px 6px;
  font-size: var(--font-size-xs);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 24px;
  height: 24px;
}

.attachment-list li:before {
  content: "\1F4CE";
}

.screencast-list li:before {
  content: "\1F4BB";
}

.attachment-list a,
.screencast-list a {
  color: var(--color-primary);
  text-decoration: none;
  transition: color var(--transition-base);
  flex: 1;
}

.attachment-list a:hover,
.screencast-list a:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

[data-theme="dark"] .attachment-list a,
[data-theme="dark"] .screencast-list a {
  color: var(--color-primary-light);
}

[data-theme="dark"] .attachment-list a:hover,
[data-theme="dark"] .screencast-list a:hover {
  color: var(--color-primary);
}

.my-activities-header {
  border-bottom: 1px solid var(--border-color); /* Use CSS variable */
  padding: 10px 0;
  margin-bottom: 10px;
  height: auto;
  min-height: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.breadcrumbs-wrapper {
  display: flex;
  align-items: center;
  gap: 0;
}

.header-link-separator {
  color: var(--text-tertiary);
  margin: 0;
  padding: 0 5px;
}

.header-home-link,
.header-activities-link {
  color: var(--color-primary);
  text-decoration: none;
  font-size: 18px;
  font-weight: 500;
  transition: color var(--transition-base);
}

.header-home-link:hover,
.header-activities-link:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

[data-theme="dark"] .header-home-link,
[data-theme="dark"] .header-activities-link {
  color: var(--color-primary-light);
}

[data-theme="dark"] .header-home-link:hover,
[data-theme="dark"] .header-activities-link:hover {
  color: var(--color-primary);
}
.my-activities-header .breadcrumbs li {
  color: var(--text-secondary); /* Use CSS variable */
  font-size: 18px; /* Optimized: Breadcrumbs use 18px for better readability */
  font-weight: 500; /* Slightly bolder for better visibility */
}
.my-activities-header .breadcrumbs li:first-child, .my-activities-header .breadcrumbs li:before {
  display: none;
}
.my-activities-nav.nav-bordered ul {
   float:left;
}
.my-activities-nav {
  margin-bottom: 20px;
    display: table;
    width: 100%;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
  border-radius: var(--radius-lg);
  padding: var(--spacing-10) var(--spacing-15);
  border: 2px solid var(--border-color);
  border-left: 4px solid var(--color-primary);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
  height: 50px;
  min-height: 50px;
  box-sizing: border-box;
  position: relative;
  overflow: hidden;
}

.my-activities-nav::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 4px;
  height: 100%;
  background: var(--color-primary-gradient);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform var(--transition-base);
}

.my-activities-nav:hover::before {
  transform: scaleY(1);
}

.my-activities-nav:hover {
  box-shadow: var(--shadow-lg);
  border-color: var(--color-primary-light);
  transform: translateY(-2px);
}

[data-theme="dark"] .my-activities-nav {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-color: var(--border-dark);
}

.my-activities-sub-nav {
  margin-bottom: 10px;
  clear: both;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
  border-radius: var(--radius-md);
  padding: 8px 12px;
  border: 2px solid var(--border-color);
  border-left: 4px solid var(--color-primary);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  min-height: 50px;
  position: relative;
  overflow: visible; /* Changed from hidden to visible to show dropdown */
  display: flex; /* Added flexbox for proper layout */
  align-items: center;
  justify-content: space-between;
  gap: 15px;
  flex-wrap: nowrap; /* Prevent wrapping on larger screens */
  z-index: 9998; /* High z-index to ensure nav bar is above table */
}

.my-activities-sub-nav::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 4px;
  height: 100%;
  background: var(--color-primary-gradient);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform var(--transition-base);
}

.my-activities-sub-nav:hover::before {
  transform: scaleY(1);
}

.my-activities-sub-nav:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary-light);
}

[data-theme="dark"] .my-activities-sub-nav {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-color: var(--border-dark);
}

.my-activities-sub-nav ul {
  list-style: none;
  padding: 0;
  margin: 0;
  flex: 1; /* Take up available space */
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0; /* No gap, use margin-right on li instead */
}

.my-activities-sub-nav li {
  display: inline-block;
  margin-right: 15px;
  padding: 8px 16px;
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  position: relative;
  vertical-align: middle;
  box-sizing: border-box;
}

.my-activities-sub-nav li a {
  color: var(--text-primary);
  text-decoration: none;
  font-weight: 500;
  font-size: 16px; /* Optimized: Navigation links use 16px for consistency */
  transition: all var(--transition-base);
  display: inline-block;
  vertical-align: middle;
  padding: 0; /* Remove default padding to prevent misalignment */
  box-sizing: border-box;
}

.my-activities-sub-nav li:hover {
  background: var(--bg-secondary);
  transform: none; /* Removed translateY to prevent misalignment */
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); /* Centered shadow */
}

.my-activities-sub-nav li a:hover {
  color: var(--color-primary);
  text-decoration: none;
}

/* Export Dropdown Wrapper */
.export-dropdown-wrapper {
  position: relative;
  margin-left: auto; /* Push to extreme right */
  display: flex;
  align-items: center;
  z-index: 10000 !important; /* Very high z-index to ensure button is visible above table */
  flex-shrink: 0; /* Prevent button from shrinking */
  overflow: visible; /* Ensure dropdown is not clipped */
}

/* Export Tickets Button */
.export-tickets-btn {
  background: var(--color-primary);
  color: var(--text-light);
  border: none;
  border-radius: var(--radius-md);
  padding: 8px 18px; /* Adjusted to match nav bar height better */
  font-size: 14px; /* Slightly reduced for better fit */
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition-base);
  display: flex !important; /* Ensure button is visible */
  align-items: center;
  justify-content: center;
  gap: 6px;
  box-shadow: var(--shadow-md);
  white-space: nowrap;
  position: relative;
  overflow: hidden;
  height: auto;
  min-height: 34px; /* Match nav item height */
  line-height: 1.4;
  z-index: 10001 !important; /* Higher than wrapper to ensure visibility */
  visibility: visible !important;
  opacity: 1 !important;
}

.export-tickets-btn::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.4s, height 0.4s;
}

.export-tickets-btn:hover {
  background: var(--color-primary-hover);
  transform: translateY(-1px);
  box-shadow: var(--shadow-lg), 0 0 15px rgba(0, 157, 171, 0.4);
}

.export-tickets-btn:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
}

.export-tickets-btn:hover::before {
  width: 300px;
  height: 300px;
}

.export-tickets-btn:active {
  transform: translateY(0) scale(0.98);
  box-shadow: var(--shadow-sm);
}

.export-tickets-btn i {
  position: relative;
  z-index: 1;
  font-size: var(--font-size-sm);
}

.export-tickets-btn .fa-caret-down {
  margin-left: 8px;
  transition: transform var(--transition-base);
}

.export-tickets-btn.dropdown-toggle[aria-expanded="true"] {
  background: var(--color-primary-hover);
  box-shadow: var(--shadow-lg), 0 0 20px rgba(0, 157, 171, 0.5);
  transform: translateY(0);
}

.export-tickets-btn.dropdown-toggle[aria-expanded="true"] .fa-caret-down {
  transform: rotate(180deg);
}

[data-theme="dark"] .export-tickets-btn {
  background: var(--color-primary);
  color: var(--text-light);
}

[data-theme="dark"] .export-tickets-btn:hover {
  background: var(--color-primary-light);
}

/* Export Dropdown Menu */
.export-dropdown-menu {
  position: absolute;
  top: calc(100% + 10px);
  right: 0;
  background: var(--bg-primary);
  border: 2px solid var(--color-primary-light);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xl), 0 10px 40px rgba(0, 157, 171, 0.2);
  min-width: 380px;
  max-width: 420px;
  z-index: 9999 !important; /* Very high z-index to ensure it's above everything */
  display: none;
  visibility: hidden;
  padding: 0;
  overflow: visible; /* Changed from hidden to visible */
  opacity: 0;
  transform: translateY(-10px) scale(0.95);
  transition: opacity var(--transition-base), transform var(--transition-base), visibility var(--transition-base);
  isolation: isolate; /* Create new stacking context */
  pointer-events: none;
}

@media (max-width: 768px) {
  .export-dropdown-menu {
    right: 0;
    left: auto;
    min-width: auto;
    max-width: 100%;
    width: calc(100vw - 40px);
    margin: 0 20px;
  }
  
  .export-dropdown-menu.active {
    display: block !important;
    visibility: visible !important;
    opacity: 1 !important;
  }
  
  .export-tickets-btn {
    padding: 8px 14px;
    font-size: 13px;
    gap: 4px;
  }
  
  .export-tickets-btn .fa-download {
    font-size: 13px;
  }
  
  .my-activities-sub-nav {
    flex-wrap: wrap;
    gap: 10px;
  }
  
  .export-dropdown-wrapper {
    margin-left: 0;
    width: 100%;
    justify-content: flex-end;
  }
}

.export-dropdown-menu.active {
  display: block !important;
  opacity: 1 !important;
  visibility: visible !important;
  transform: translateY(0) scale(1) !important;
  animation: slideDownFade 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
  pointer-events: auto !important;
  z-index: 9999 !important;
}

@keyframes slideDownFade {
  0% {
    opacity: 0;
    transform: translateY(-15px) scale(0.95);
  }
  50% {
    transform: translateY(2px) scale(1.02);
  }
  100% {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

/* Export Dropdown Sections */
.export-dropdown-section {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-color);
  position: relative;
  z-index: 10000; /* Very high z-index to ensure sections are on top */
  background: var(--bg-primary);
}

.export-dropdown-section:last-of-type {
  border-bottom: none;
}

.export-dropdown-section-title {
  font-size: 14px; /* Increased for better readability */
  font-weight: 600;
  color: var(--text-primary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  margin-bottom: 14px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.export-dropdown-section-title i {
  font-size: 16px; /* Increased icon size */
  color: var(--color-primary);
}

/* Date Range Picker Inline */
.date-range-picker-inline {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.date-range-field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.date-range-field label {
  font-size: 13px; /* Increased for readability */
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 4px;
}

.export-date-input {
  padding: 10px 14px; /* Increased padding */
  border: 2px solid var(--border-color);
  border-radius: var(--radius-sm);
  font-size: 14px; /* Increased for readability */
  background: var(--bg-primary);
  color: var(--text-primary);
  transition: all var(--transition-base);
  width: 100%;
  cursor: pointer;
}

.export-date-input:hover {
  border-color: var(--color-primary-light);
}

.export-date-input:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.15);
  transform: translateY(-1px);
}

/* Filter Chips Inline */
.filter-chips-inline {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.filter-chip-inline {
  padding: 8px 16px; /* Increased padding for better clickability */
  background: var(--bg-secondary);
  border: 2px solid var(--border-color);
  border-radius: var(--radius-full);
  cursor: pointer;
  transition: all var(--transition-base);
  font-size: 13px; /* Increased for readability */
  font-weight: 500;
  color: var(--text-secondary);
  white-space: nowrap;
  position: relative;
  overflow: hidden;
}

.filter-chip-inline::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(0, 157, 171, 0.1);
  transform: translate(-50%, -50%);
  transition: width 0.3s, height 0.3s;
}

.filter-chip-inline:hover {
  background: var(--bg-tertiary);
  border-color: var(--color-primary);
  color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.filter-chip-inline:hover::before {
  width: 100px;
  height: 100px;
}

.filter-chip-inline:active {
  transform: translateY(0) scale(0.95);
}

.filter-chip-inline.active {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md), 0 0 10px rgba(0, 157, 171, 0.3);
}

/* Export Format Selector Inline */
.export-format-selector-inline {
  display: flex;
  gap: 8px;
}

.export-format-btn-inline {
  flex: 1;
  padding: 12px 16px; /* Increased padding */
  background: var(--bg-secondary);
  border: 2px solid var(--border-color);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 13px; /* Increased for readability */
  font-weight: 500;
  transition: all var(--transition-base);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  color: var(--text-secondary);
  position: relative;
  overflow: hidden;
}

.export-format-btn-inline::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(0, 157, 171, 0.1);
  transform: translate(-50%, -50%);
  transition: width 0.3s, height 0.3s;
}

.export-format-btn-inline:hover {
  background: var(--bg-tertiary);
  border-color: var(--color-primary);
  color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.export-format-btn-inline:hover::before {
  width: 150px;
  height: 150px;
}

.export-format-btn-inline:active {
  transform: translateY(0) scale(0.95);
}

.export-format-btn-inline.active {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md), 0 0 12px rgba(0, 157, 171, 0.4);
  transform: scale(1.02);
}

.export-format-btn-inline i {
  font-size: var(--font-size-sm);
}

/* Export Dropdown Actions */
.export-dropdown-actions {
  padding: 16px 20px;
  background: var(--bg-secondary);
  display: flex;
  gap: 10px;
  border-top: 1px solid var(--border-color);
}

.export-action-btn {
  flex: 1;
  padding: 12px 20px; /* Increased padding */
  border: none;
  border-radius: var(--radius-sm);
  font-size: 15px; /* Increased for readability */
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition-base);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  position: relative;
  overflow: hidden;
}

.export-action-btn::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  transform: translate(-50%, -50%);
  transition: width 0.4s, height 0.4s;
}

.export-action-btn:hover::before {
  width: 300px;
  height: 300px;
}

.export-action-btn.apply-btn {
  background: var(--bg-primary);
  color: var(--text-primary);
  border: 2px solid var(--border-color);
}

.export-action-btn.apply-btn:hover {
  background: var(--bg-tertiary);
  border-color: var(--color-primary);
  color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.export-action-btn.apply-btn:active {
  transform: translateY(0) scale(0.98);
}

.export-action-btn.export-btn {
  background: var(--color-primary);
  color: var(--text-light);
  box-shadow: var(--shadow-sm);
}

.export-action-btn.export-btn:hover {
  background: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md), 0 0 15px rgba(0, 157, 171, 0.4);
}

.export-action-btn.export-btn:active {
  transform: translateY(0) scale(0.98);
}

.export-action-btn i {
  font-size: var(--font-size-sm);
}

[data-theme="dark"] .export-dropdown-menu {
  background: var(--bg-secondary);
  border-color: var(--border-dark);
}

[data-theme="dark"] .export-dropdown-section {
  border-bottom-color: var(--border-dark);
}

[data-theme="dark"] .export-dropdown-actions {
  background: var(--bg-tertiary);
  border-top-color: var(--border-dark);
}

.request-table-toolbar {
  background: var(--bg-secondary); /* Use CSS variable */
  display: flex;
  padding: 8px;
  width: 100%;
}

.request-table-filters {
  float: right;
  display: flex;
  align-items: center;
  gap: 15px;
  flex-wrap: nowrap;
  white-space: nowrap;
}
[dir="rtl"] .request-table-filters {
  text-align: left;
  float: left;
}
.request-table-filters label {
  display: inline-flex;
  align-items: center;
  white-space: nowrap;
  margin: 0;
  font-size: 14px; /* Optimized: Filter labels use 14px for consistency */
  font-weight: 500;
}
.request-table-filters label:before {
  content: " ";
  width: 25px;
  display: inline-block;
}

/* Ensure organization dropdown is visible */
#request-organization-select,
.request-table-filters select#request-organization-select,
.request-table-filters .request-filter#request-organization-select,
.request-table-filters select[name*="organization"],
.request-table-filters select[id*="organization"] {
  display: inline-block !important;
  visibility: visible !important;
  opacity: 1 !important;
  width: auto !important;
  min-width: 180px;
  margin: 0 5px;
}

.requests-search {
  border-radius: 4px;
  outline: none;
  padding: 8px 15px; /* Increased padding for better usability */
  border-color: var(--border-color); /* Use CSS variable */
  font-size: 16px; /* Optimized: Search input uses 16px for consistency */
}

.request-id {
  color: var(--text-tertiary); /* Use CSS variable */
}

.request-details {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border: 2px solid var(--border-color);
  border-left: 4px solid var(--color-primary);
  border-radius: var(--radius-lg);
  font-size: 14px; /* Optimized: Request details use 14px matching requests page pattern */
  margin: 0;
  padding: 25px;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
  text-align: left;
  overflow-wrap: break-word;
  word-wrap: break-word;
  position: relative;
  clear: none;
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
}

.request-details:hover {
  box-shadow: var(--shadow-lg);
  transform: translateY(-2px);
  border-left-color: var(--color-primary-hover);
  border-color: var(--color-primary-light);
}

[data-theme="dark"] .request-details {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0.01) 100%);
  border-color: var(--border-dark);
}

[data-theme="dark"] .request-details:hover {
  border-color: var(--color-primary-light);
}

.request-details dt {
  text-align: left;
  font-weight: bold;
  font-size: 15px; /* Optimized: Request detail labels slightly larger for emphasis */
  margin-top: 15px;
  margin-bottom: 5px;
}

.request-details dt:first-child {
  margin-top: 0;
}

.request-details dt ~ dt {
  font-weight: bold;
  margin-top: 15px;
}

.request-details dd {
  margin: 2px 0 0;
  word-wrap: break-word;
  text-align: left;
  overflow-wrap: break-word;
}

.request-details dd ul {
  margin: 10px 0;
}

.request-details dd li {
  list-style-type: disc;
  list-style-position: inside;
  margin: 0 0 3px 0;
}

.request-details .nested-field-tag:before {
  content: " > ";
}
.request-details .nested-field-tag:first-child:before {
  content: "";
}

.request-status {
  color: #FFF;
  border-radius: 3px;
  font-weight: bold;
}

.request-open {
  background: var(--status-open);
  text-transform: none;
  padding: 6px 14px;
  font-size: 13px; /* Optimized: Status badges slightly larger for readability */
  font-weight: 600;
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm), 0 0 10px rgba(255, 71, 87, 0.3);
  position: relative;
  overflow: hidden;
  animation: statusPulse 2s ease-in-out infinite;
}

.request-open::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent);
  transition: left 0.5s;
}

.request-open:hover::before {
  left: 100%;
}

.request-open:hover {
  box-shadow: var(--shadow-md), 0 0 15px rgba(255, 71, 87, 0.5);
  transform: scale(1.05);
}

.request-answered {
  background: var(--status-answered);
  text-transform: none;
  padding: 6px 14px;
  font-size: 13px; /* Optimized: Status badges slightly larger for readability */
  font-weight: 600;
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm), 0 0 10px rgba(55, 66, 250, 0.3);
  position: relative;
  overflow: hidden;
  animation: statusPulse 2s ease-in-out infinite;
}

.request-answered::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent);
  transition: left 0.5s;
}

.request-answered:hover::before {
  left: 100%;
}

.request-answered:hover {
  box-shadow: var(--shadow-md), 0 0 15px rgba(55, 66, 250, 0.5);
  transform: scale(1.05);
}

.request-solved {
  background: var(--status-solved);
  text-transform: none;
  padding: 6px 14px;
  font-size: 13px; /* Optimized: Status badges slightly larger for readability */
  font-weight: 600;
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm), 0 0 10px rgba(46, 213, 115, 0.3);
  position: relative;
  overflow: hidden;
}

.request-solved::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent);
  transition: left 0.5s;
}

.request-solved:hover::before {
  left: 100%;
}

.request-solved:hover {
  box-shadow: var(--shadow-md), 0 0 15px rgba(46, 213, 115, 0.5);
  transform: scale(1.05);
}

.request-closed {
  background: var(--status-closed);
  text-transform: none;
  padding: 6px 14px;
  font-size: 13px; /* Optimized: Status badges slightly larger for readability */
  font-weight: 600;
  border-radius: var(--radius-sm);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
  position: relative;
  overflow: hidden;
}

.request-closed::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent);
  transition: left 0.5s;
}

.request-closed:hover::before {
  left: 100%;
}

.request-closed:hover {
  box-shadow: var(--shadow-md);
  transform: scale(1.05);
}

/* Community heading */
.community-heading {
  font-size: 18px;
  margin: 0;
  width: 100%;
}

/* Community nav */
.community-nav {
  border-bottom: 1px solid #eeeeee;
  margin-bottom: 55px;
  padding: 25px 0;
}

.community-nav li {
  display: inline-block;
  font-weight: bold;
  padding-right: 30px;
}

.community-nav li a {
  font-weight: normal;
}

.community-nav li + li {
  border-left: 1px #eeeeee;
  padding-left: 30px;
}

.community-nav li:last-child {
  border: 0;
  float: right;
  margin: 0;
  padding: 0;
  position: relative;
  top: -5px;
}
[dir=rtl] .community-nav li:last-child {
  float: left;
}

.community-nav li:last-child a {
  color: var(--color-primary);
}

.community-nav li:last-child a:before {
  content: "\270E";
  font-size: var(--font-size-sm);
  margin-right: 10px;
  vertical-align: middle;
}
[dir=rtl] .community-nav li:last-child a:before {
  margin-right: 0;
  margin-left: 10px;
}

/* Community sub-nav */
.community-sub-nav {
  border-bottom: 1px solid #eeeeee;
  padding: 15px 0;
  position: relative;
  width: 800px;
}

.community-sub-nav li {
  display: inline-block;
  font-weight: bold;
  padding-right: 15px;
}

.community-sub-nav li a {
  font-weight: normal;
}

.community-sub-nav li + li {
  padding-left: 15px;
}

.community-sub-nav .topic-add {
  position: absolute;
  right: 0;
  top: 10px;
}

/* Topics/questions/answers */
.topic {
  display: inline-block;
  width: 49.5%;
  padding: 20px 30px 20px 0;
  vertical-align: top;
}

.topic-header, .question-header {
  border-bottom: 1px solid #eeeeee;
  display: table;
  padding-bottom: 10px;
}

.topic-header > *, .question-header > * {
  display: table-cell;
  vertical-align: middle;
}

.topic-header .topic-meta, .question-header .question-meta {
  padding: 0 15px;
  white-space: nowrap;
}

.topic-heading, .question-heading, .answer-list-heading {
  font-weight: bold;
  font-size: 13px;
  width: 100%;
}

.topic-heading {
  font-size: 18px;
}

.topic-questions {
  margin-top: 45px;
}

.topic-description {
  word-break: break-word;
}

.question, .answer {
  border-bottom: 1px solid #eeeeee;
  padding: 20px 0;
  position: relative;
}

.question-form .nesty-input {
  max-width: none;
}

.question-avatar, .answer-avatar {
  display: table-cell;
  margin-right: 10px;
  min-width: 50px;
  position: relative;
  vertical-align: top;
}

.question-avatar-agent:after, .answer-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01JWTMDZPZQA7P7A0PX5H4QE7S");
  background-image: url("/hc/theming_assets/01KE0NANJ5YG8QKAEPGYEVNCDJ");
  background-repeat: no-repeat;
  background-size: 14px;
  position: absolute;
  width: 15px;
  height: 15px;
  left: 30px;
  top: 30px;
  content: " ";
}

.question-avatar img, .answer-avatar img {
  border-radius: 3px;
  max-height: 38px;
  max-width: 38px;
}

.question-body, .answer-body, .answer-official-body {
  display: table-cell;
  vertical-align: top;
  width: 100%;
}

.question-body .answer-official-body {
  vertical-align: top;
  width: 100%;
}

.question-body p, .answer-body p, .answer-official-body p {
  margin: 0 0 5px;
}

.question-body .question-meta, .answer-body .answer-meta, .answer-official-body .answer-meta {
  float: left;
}

.question .answer {
  border: none;
  padding-bottom: 0;
}

.question-topic-list {
  margin: -20px 0 30px;
}

.question-topic-list li {
  display: inline-block;
  margin: 10px 10px 0 0;
}

.question-topic-list a {
  background: var(--bg-secondary); /* Use CSS variable */
  border-radius: 5px;
  color: var(--text-tertiary); /* Use CSS variable */
  display: inline-block;
  font-size: 11px;
  padding: 7px 15px;
}

.question-title, .topic-title {
  margin: -3px 0 5px;
  font-size: var(--font-size-base);
}

.question-title a, .topic-title a {
  font-weight: lighter;
}

.question-meta, .answer-meta, .topic-meta {
  color: var(--text-tertiary); /* Use CSS variable */
  font-size: 11px;
}

.topic-meta span + span:before, .question-meta span + span:before, .answer-meta span + span:before {
  content: "\2022";
  font-size: 10px;
  margin: 0 10px;
}

.answer-form {
  margin: 30px 0 0 95px;
}

.answer-form-controls {
  display: none;
  margin-top: 10px;
  text-align: right;
}

.answer-form-controls input[type=submit] {
  margin-left: 15px;
}

.answer-form-controls .pull-left {
  float: left;
}

.answer-official-heading {
  font-size: 13px;
  font-weight: bold;
  line-height: 1;
  margin: 0 0 20px;
  border-bottom: 0px;
}

.answer-list-heading {
  border-bottom: 1px solid #eeeeee;
  margin-top: 30px;
  padding-bottom: 20px;
}

.pending-moderation-answer-badge {
  clear: both;
  border-style: solid;
  border-width: 1px;
  border-color: #c7aa2b;
  color: #c7aa2b;
  padding: 3px 5px;
  float: left;
  margin-top: 10px;
  font-size: var(--font-size-xs);
}

.question-share, .answer-share {
  position: relative;
}

.related-questions-header {
  border-bottom: 1px solid #eeeeee;
}

.related-questions-heading {
  margin-top: 3px;
}

.related-questions li {
  margin-top: 10px;
  margin-bottom: 10px;
}

/* Vote */
.vote {
  display: table-cell;
  margin-left: 15px;
  margin-right: 10px;
  min-width: 95px;
  vertical-align: top;
}

.vote-sum, .vote-controls {
  display: inline-block;
  vertical-align: middle;
}

.vote-sum {
  font-size: var(--font-size-base);
  font-weight: bold;
  min-width: 60px;
  padding-left: 10px;
  text-align: center;
}

.vote-controls {
  border-radius: 5px;
}

.vote-controls a {
  background: var(--bg-primary); /* Use CSS variable */
  border-color: var(--border-color); /* Use CSS variable */
  box-shadow: none;
  color: var(--text-tertiary); /* Use CSS variable */
  display: block;
  font-size: 13px;
  height: 18px;
  line-height: 18px;
  padding: 0 6px;
}

.vote-up {
  border-radius: 5px 5px 0 0;
}

.vote-down {
  border-radius: 0 0 5px 5px;
  border-top: 0;
}

.vote-up:before {
  content: "\E763";
}

.vote-down:before {
  content: "\E760";
}

.vote-controls:hover {
  box-shadow: 0 1px 5px rgba(0, 0, 0, 0.2);
}

.vote-controls:hover a {
  background: var(--bg-primary); /* Use CSS variable */
  border-color: var(--border-dark); /* Use CSS variable */
  color: var(--text-muted); /* Use CSS variable */
}

.vote-controls a:hover, .vote-controls [aria-selected=true] {
  background: var(--bg-secondary); /* Use CSS variable */
  color: var(--text-primary); /* Use CSS variable */
}

.vote-controls a:active {
  background: var(--bg-tertiary); /* Use CSS variable */
  color: var(--text-primary); /* Use CSS variable */
}

/* Accept */
.answer-accept {
  color: var(--text-muted); /* Use CSS variable */
  font-size: var(--font-size-base);
  max-width: 15px;
  overflow: hidden;
  padding-top: 7px;
  position: absolute;
  white-space: nowrap;
}

.answer-accept:hover {
  text-decoration: none;
}

.answer-accept:before {
  content: "\2713";
  margin-right: 5px;
}

.answer-accepted .answer-accept, .answer-accepted .vote-sum {
  color: var(--color-success); /* Use success color */
}

/* Admin controls */
.topic-controls, .question-controls, .answer-controls {
  float: right;
  font-size: 11px;
}

.topic-edit:before, .question-delete:before, .question-mark-as-spam:before, .answer-delete:before, .answer-mark-as-spam:before {
  color: var(--text-tertiary); /* Use CSS variable */
  content: "\2022";
  font-size: 10px;
  margin-left: -16px;
  margin: 0 8px;
  pointer-events: none;
  position: relative;
  display: inline-block;
}

/* Share questions and answers */
.share-label {
  cursor: pointer;
}

.share-label + .share {
  background: var(--bg-primary); /* Use CSS variable */
  border: 1px solid var(--border-color); /* Use CSS variable */
  box-shadow: 0 1px 5px rgba(0, 0, 0, 0.15);
  left: 50%;
  line-height: 70px;
  margin: 10px 0 0 -75px;
  position: absolute;
  text-align: center;
  top: 100%;
  white-space: nowrap;
  width: 175px;
  z-index: 1;
}

.share-label + .share:before, .share-label + .share:after {
  content: "";
  display: inline-block;
  left: 50%;
  position: absolute;
}

.share-label + .share:before {
  top: -7px;
  border-right: 7px solid transparent;
  border-bottom: 7px solid #cccccc;
  border-left: 7px solid transparent;
  margin-left: -6px;
}

.share-label + .share:after {
  top: -6px;
  border-right: 6px solid transparent;
  border-bottom: 6px solid var(--bg-primary); /* Use CSS variable */
  border-left: 6px solid transparent;
  margin-left: -5px;
}

.share-label[aria-selected="true"] {
  color: var(--text-primary); /* Use CSS variable */
}

.share-label[aria-selected="true"] + .share {
  display: block;
}

.share-label[aria-selected="false"] + .share {
  display: none;
}

body.community-enabled .search-results-column {
  display: inline-block;
  vertical-align: top;
  width: 450px;
}
body.community-enabled .search-results-column + .search-results-column {
  margin-left: 35px;
}
[dir=rtl] body.community-enabled .search-results-column + .search-results-column {
  margin-left: 0;
  margin-right: 35px;
}

.search-results-subheading {
  padding-bottom: 10px;
  margin-bottom: 0;
}

.search-results-subheading-link {
  font-size: 13px;
  font-weight: normal;
  margin-left: 5px;
}

.search-results-list {
  margin-bottom: 30px;
}
.search-results-list > * {
  border-bottom: 2px solid var(--border-color);
  padding: 25px;
  margin-bottom: 20px;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.search-results-list > *:hover {
  box-shadow: var(--shadow-md);
  transform: translateX(5px);
  border-left: 4px solid var(--color-primary);
  padding-left: 21px;
}

.search-results-list > *:first-child {
  border-top: none;
}

.search-result-link {
  font-size: 18px;
  font-weight: 600;
  color: var(--color-primary);
  text-decoration: none;
  transition: color var(--transition-base);
  display: block;
  margin-bottom: 10px;
}

.search-result-link:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

.search-result-description, .search-result-meta {
  padding-top: 16px;
}

.search-result-meta-name, .search-result-meta-time, .search-result-meta-count {
  font-size: var(--font-size-xs);
  color: var(--text-tertiary); /* Use CSS variable */
}

.search-result-meta-time:before, .search-result-meta-count:before {
  display: inline-block;
  padding-right: 5px;
  content: '\2022';
  line-height: 1;
  -webkit-font-smoothing: antialiased;
}

/* Adding the following line to surpress the article suthor name in Search Results */
.search-result-meta { display: none; }

.search-result-votes {
  background: #A8D119;
  border-radius: 2px;
  color: #FFF;
  display: inline-block;
  line-height: 1;
  margin-left: 5px;
  padding: 4px 5px;
  position: relative;
  top: -2px;
}
.search-result-votes:before {
  content: "\1F44D";
  margin-right: 3px;
}

.chat {
  background: #f6f6f6;
  border: 1px solid #E0E0E0;
  border-bottom: 0;
  border-radius: 5px 5px 0 0;
  bottom: 0;
  box-shadow: 0 0 5px rgba(0, 0, 0, 0.15);
  cursor: pointer;
  font-size: 13px;
  line-height: 35px;
  padding: 0 15px;
  position: fixed;
  right: 85px;
  -webkit-transition: bottom .5s ease-in, color .5s ease-in;
  -moz-transition: bottom .5s ease-in, color .5s ease-in;
  -ms-transition: bottom .5s ease-in, color .5s ease-in;
  -o-transition: bottom .5s ease-in, color .5s ease-in;
  transition: bottom .5s ease-in, color .5s ease-in;
}

.chat:before {
  content: "\E720";
  font-size: 16px;
  margin-right: 10px;
  vertical-align: middle;
}

.chat:hover {
  text-decoration: none;
}

.chat-available {
  bottom: 0;
}

.chat-unavailable {
  color: gray;
  cursor: default !important;
  bottom: -50px;
}

.error-page {
  margin: 0 auto;
  max-width: 600px;
  padding: 80px 20px;
  text-align: center;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
}

.error-page h1 {
  font-size: 72px;
  margin-bottom: 20px;
  color: var(--color-primary);
  font-weight: 900;
  text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.1);
}

.error-page h2 {
  font-size: 24px;
  margin-bottom: 30px;
  color: var(--text-secondary);
  font-weight: 600;
}

.error-page > a {
  display: inline-block;
  margin-top: 30px;
  padding: 15px 35px;
  background: var(--color-primary-gradient);
  color: var(--text-light);
  text-decoration: none;
  border-radius: var(--radius-md);
  font-weight: 600;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-md);
}

.error-page > a:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg);
  background: var(--color-primary-hover);
}

.recent-activity {
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
  border-radius: var(--radius-lg);
  padding: 25px 20px;
  width: 270px;
  border: 2px solid var(--border-color);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
}

.recent-activity:hover {
  box-shadow: var(--shadow-lg);
  border-color: var(--color-primary-light);
  transform: translateY(-2px);
}

.recent-activity-header {
  margin-top: 0;
  font-size: var(--font-size-base);
}

.recent-activity-item ~ .recent-activity-item {
  margin-top: 15px;
}

.recent-activity-item-parent {
  color: var(--text-secondary);
  font-size: var(--font-size-xs);
  text-decoration: none;
  display: block;
}
.recent-activity-item-parent:hover {
  text-decoration: underline;
}

.recent-activity-item-link {
  display: block;
}

.recent-activity-item-meta {
  font-size: var(--font-size-xs);
  color: var(--text-tertiary); /* Use CSS variable */
}

.recent-activity-item-time {
  display: inline-block;
}

.recent-activity-item-comment {
  display: none;
}
.recent-activity-item-comment:before {
  display: inline-block;
  content: "\2022";
}
.recent-activity-item-comment span:before {
  content: "\00a0\00a0\e718";
  display: inline-block;
  vertical-align: middle;
  padding-right: 3px;
}

[data-recent-activity-action="article_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="post_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="answer_added"] .recent-activity-item-comment {
  display: inline-block;
}

.recent-activity-controls,
.recent-activity-loader {
  padding-top: 20px;
  font-size: var(--font-size-xs);
}

.recent-activity-loader {
  display: inline-block;
  position: relative;
}
.recent-activity-loader:before {
  display: block;
  position: absolute;
  content: "\0020";
  width: 50%;
  height: 100%;
  left: 0;
  top: 0;
  background: linear-gradient(to right, rgba(255, 255, 255, 0) 0%, #f9f9f9 50%, rgba(255, 255, 255, 0) 100%);
  -webkit-animation: recent-activity-loader 0.5s infinite;
  animation: recent-activity-loader 0.5s infinite;
}

@keyframes recent-activity-loader {
  0% {
    left: 0;
  }

  100% {
    left: 100%;
  }
}
@-webkit-keyframes recent-activity-loader {
  0% {
    left: 0;
  }

  100% {
    left: 100%;
  }
}
.escalation-badge, a.escalation-badge {
  background-color: #95be22;
  border-color: #95be22;
  border-radius: 3px;
  border-style: solid;
  border-width: 1px;
  color: var(--text-light);
  font-size: 11px;
  margin: 0 3px;
  padding: 1px 3px;
  text-decoration: none;
  vertical-align: baseline;
}

/* Kore added code */

.help-text {
    font-size: 30px;
    text-align: center;
    padding-top: 150px;
    color: #fff;
}
.help-text .koreAi{
  text-align: center;
    font-size: 30px;
    color: #fff;
    margin-top: 0;
}
.help-text .welcome{
  	text-align: center;
    font-size: 25px;
    color: #fff;
    margin-bottom: 0;
}
/* Nav Icons */
.nav-icons {
    width: 100%;
    display: block;
    float: left;
  	margin: 80px 0;
}

.nav-icons .icon {
  min-height: 90px;
}

.nav-icons .icon-box {
  display: block;
  float: left;
  width: 25%;
  padding: 0;
  margin: 0 0 30px;
  text-align: center;
}

.nav-icons .icon-box img {
    width: 100%;
    max-width: 80px;
    height: auto;
}


.nav-icons .icon-box {
  font-size: 18px;
}

p.note
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201724967/NoteIcon.png');
	background-repeat: no-repeat;
	background-color: #fafad2;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	padding-left: 50px;
	/*  Sets the spacing between the image in the Note box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	/* Controls how wide a Note may extend across the page, when centered.  */
	width: 80%;
	background-position: 1% 50%;
}

p.tip
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201740898/TipIcon.png');
  margin-bottom: 1em;
	background-position: 1% 50%;
	background-repeat: no-repeat;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;

	background-color: #b0e0e6;
	padding-left: 50px;
	/*  Sets the spacing between the image in the Tip box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 80%;
	/* Controls how wide a Tip may extend across the page, when centered.  */
}

p.warning
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201740908/WarningIcon.png');
  margin-bottom: 1em;
	background-position: 1% 50%;
	/* Controls the location of the image in the Note box.  */
	background-repeat: no-repeat;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	background-color: #f08080;

	padding-left: 50px;
	/*  Sets the spacing between the image in the Warning box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 80%;
	/* Controls how wide a Warning may extend across the page, when centered. */
}

p.code
{
  font-family: "courier";
  color: #0000ff;
  border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	background-color: #F0F0F0;
	padding-left: 1em;
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 100%;
	/* Controls how wide a Tip may extend across the page, when centered.  */
}

.inline
{ 
  color: #0066FF;
  font-family: "courier"; 
}


img[width], img[height] {
  max-width: 100% !important;
  height: auto !important;
  display: block;
  margin: 20px auto;
  padding: 0 20px;
  box-sizing: border-box;
}

/* Override for request page images */
.comment-body img[width],
.comment-body img[height],
.comment-body .markdown img[width],
.comment-body .markdown img[height] {
  max-width: 100% !important;
  max-height: 600px !important;
  width: auto !important;
  height: auto !important;
  display: block;
  margin: 20px auto;
  padding: 0 20px;
  box-sizing: border-box;
}

/* Tables - Kore.ai Style */
table {
  margin: 20px auto;
  text-align: left;
  border: 1px solid #cccccc; /* 50% lighter than #999 for better balance */
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  border-radius: var(--radius-sm);
  overflow: visible; /* Changed from hidden to allow text wrapping */
  box-shadow: var(--shadow-sm);
  background: var(--bg-primary);
  position: relative; /* Create stacking context */
  z-index: 1; /* Lower than dropdown */
  table-layout: auto; /* Enable autofit based on content */
}

/* Request Table - Outer Border */
.request-table {
  border: 2px solid var(--color-border-medium) !important;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.1);
  position: relative;
  z-index: 1;
  table-layout: fixed; /* Force fixed layout for perfect alignment */
  width: 100%;
  max-width: 100%;
  border-collapse: collapse;
}

.request-table th,
.request-table td {
    text-align: left !important;
    vertical-align: middle !important;
    padding: 12px 16px !important;
    border: 1px solid #e1e1e1 !important;
    word-wrap: break-word;
    overflow-wrap: break-word;
    box-sizing: border-box;
}

/* Force table semantics to prevent header/body drift */
#request-table {
    table-layout: fixed !important;
    border-collapse: collapse !important;
    width: 100% !important;
}

#request-table thead {
    display: table-header-group !important;
    width: 100% !important;
}

#request-table tbody {
    display: table-row-group !important;
    width: 100% !important;
}

#request-table tr {
    display: table-row !important;
    width: 100% !important;
}

#request-table th,
#request-table td {
    display: table-cell !important;
    float: none !important;
}

.request-table th {
    background: var(--color-primary-gradient) !important;
    color: white !important;
    font-weight: 600 !important;
    white-space: nowrap !important;
    text-transform: uppercase;
    vertical-align: middle !important;
    line-height: 1.2;
    padding: 8px 10px !important;
}

/* Column Widths - Using nth-child for production compatibility with Untitled-1 */
.request-table th.col-blank { width: 40px !important; }
.request-table td:nth-child(1), .col-ticket-id, .cell-ticket-id, .request-table th.col-ticket-id { width: 80px !important; }
.request-table td:nth-child(2), .col-external-id, .cell-external-id, #ctId_header, .request-table th.col-external-id { width: 120px !important; }
.request-table td:nth-child(3), .col-created, .cell-created, .request-table th.col-created { width: 110px !important; }
.request-table td:nth-child(4), .col-type, .cell-type, .request-table th.col-type { width: 150px !important; }
.request-table td:nth-child(5), .col-subject, .cell-subject, .request-table th.col-subject { width: auto !important; min-width: 300px !important; }
.request-table td:nth-child(6), .col-priority, .cell-priority, .request-table th.col-priority { width: 100px !important; }
.request-table td:nth-child(7), .col-severity, .cell-severity, .request-table th.col-severity { width: 100px !important; }
.request-table td:nth-child(8), .col-eta, .cell-eta, .request-table th.col-eta { width: 130px !important; }
.request-table td:nth-child(9), .col-fixed, .cell-fixed, .request-table th.col-fixed { width: 150px !important; }
.request-table td:nth-child(10), .col-status, .cell-status, .request-table th.col-status { width: 110px !important; }

/* Colgroup widths for consistent header/data alignment */
.request-table col.col-ticket-id { width: 80px !important; }
.request-table col.col-external-id { width: 120px !important; }
.request-table col.col-created { width: 110px !important; }
.request-table col.col-type { width: 150px !important; }
.request-table col.col-subject { width: auto !important; min-width: 300px !important; }
.request-table col.col-priority { width: 100px !important; }
.request-table col.col-severity { width: 100px !important; }
.request-table col.col-eta { width: 130px !important; }
.request-table col.col-fixed { width: 150px !important; }
.request-table col.col-status { width: 110px !important; }

/* Subject column specific handling */
.request-table td:nth-child(5),
.request-table th.col-subject,
.request-table td[data-col="subject"],
.request-table th[data-col="subject"] {
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Header-length based sizing (except Subject) */
.request-table.header-sized {
    table-layout: auto !important;
}

.request-table.header-sized th,
.request-table.header-sized td {
    width: auto !important;
}

/* Fit header text tightly (except Subject) */
.request-table.header-sized th:not(.col-subject) {
    width: max-content !important;
    white-space: nowrap;
}

.request-table.header-sized td:not(.cell-subject) {
    white-space: nowrap;
}

.request-table.header-sized th.col-ticket-id,
.request-table.header-sized td.cell-ticket-id {
    min-width: 60px;
    max-width: 90px;
}

.request-table.header-sized th.col-external-id,
.request-table.header-sized td.cell-external-id {
    min-width: 140px;
    max-width: 190px;
}

.request-table.header-sized th.col-created,
.request-table.header-sized td.cell-created {
    min-width: 100px;
    max-width: 130px;
}

.request-table.header-sized th.col-type,
.request-table.header-sized td.cell-type {
    min-width: 150px;
    max-width: 190px;
}

.request-table.header-sized th.col-priority,
.request-table.header-sized td.cell-priority {
    min-width: 80px;
    max-width: 110px;
}

.request-table.header-sized th.col-severity,
.request-table.header-sized td.cell-severity {
    min-width: 80px;
    max-width: 110px;
}

.request-table.header-sized th.col-eta,
.request-table.header-sized td.cell-eta {
    min-width: 120px;
    max-width: 160px;
}

.request-table.header-sized th.col-fixed,
.request-table.header-sized td.cell-fixed {
    min-width: 140px;
    max-width: 190px;
}

.request-table.header-sized th.col-status,
.request-table.header-sized td.cell-status {
    min-width: 70px;
    max-width: 110px;
}

/* Subject stays flexible and wraps */
.request-table.header-sized th.col-subject,
.request-table.header-sized td.cell-subject {
    width: auto !important;
    min-width: 240px;
    max-width: none;
}

/* Equal-width columns (all columns equal) */
.request-table.equal-widths {
    table-layout: fixed !important;
}

.request-table.equal-widths th,
.request-table.equal-widths td {
    width: 8% !important;
    white-space: normal;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* First column narrower */
.request-table.equal-widths th:nth-child(1),
.request-table.equal-widths td:nth-child(1) {
    width: 2% !important;
}

/* Subject wider than others */
.request-table.equal-widths th.col-subject,
.request-table.equal-widths td.cell-subject {
    width: 26% !important;
}

/* Subject follows equal widths with wrapping */
/* Glass effect utility */
.glass-effect {
  background: rgba(255, 255, 255, 0.2);
  border: 1px solid rgba(255, 255, 255, 0.3);
  border-radius: var(--radius-lg);
  -webkit-backdrop-filter: blur(8px);
  backdrop-filter: blur(8px);
  box-shadow: var(--shadow-sm);
  color: var(--text-primary);
}

[data-theme="dark"] .glass-effect {
  background: rgba(0, 26, 51, 0.35);
  border-color: rgba(0, 174, 239, 0.2);
  color: var(--text-light);
}

/* Apply glass effect to panels/cards/modals */
.card,
.panel,
.resource-card,
.article-card,
.support-contact-card,
.form-step-panel,
.stat-card,
.nesty-panel,
.modal,
.overlay {
  background: rgba(255, 255, 255, 0.2);
  border: 1px solid rgba(255, 255, 255, 0.3);
  border-radius: var(--radius-lg);
  -webkit-backdrop-filter: blur(8px);
  backdrop-filter: blur(8px);
}

[data-theme="dark"] .card,
[data-theme="dark"] .panel,
[data-theme="dark"] .resource-card,
[data-theme="dark"] .article-card,
[data-theme="dark"] .support-contact-card,
[data-theme="dark"] .form-step-panel,
[data-theme="dark"] .stat-card,
[data-theme="dark"] .nesty-panel,
[data-theme="dark"] .modal,
[data-theme="dark"] .overlay {
  background: rgba(0, 26, 51, 0.35);
  border-color: rgba(0, 174, 239, 0.2);
}
/* Header tooltip alignment */
.request-table th .parent-hover {
    display: inline-flex;
    align-items: center;
    vertical-align: middle;
    margin-left: 4px;
}

/* Ensure consistent cell alignment */
.request-table td,
.request-table th {
    text-align: left !important;
    vertical-align: middle !important;
}


th {
	text-transform: uppercase;
  color: var(--text-primary); /* Dark text instead of white */
	background: var(--bg-secondary); /* Light gray background */
  font-size: 14px; /* Optimized: Table headers use 14px for better readability */
  font-weight: 600;
  border: none;
  border-bottom: 2px solid #cccccc; /* 50% lighter than #999 for better balance */
  vertical-align: middle;
  text-align: left;
  padding: 12px 16px !important; /* Increased padding */
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  transition: all var(--transition-base);
  box-shadow: none; /* Remove shadow */
  cursor: default; /* Remove pointer cursor */
  position: relative;
  z-index: 1; /* Lower than dropdown to prevent overlap */
}

th img {
  max-width: 20px;
  max-height: 20px;
  width: auto;
  height: auto;
  object-fit: contain;
  vertical-align: middle;
  display: inline-block;
}

/* Hover effects for table headers - maintain visibility */
th:hover {
  background: var(--bg-secondary) !important; /* Keep same background */
  border-bottom-color: #cccccc !important; /* Keep same border */
  color: var(--text-primary) !important; /* Ensure text is visible */
}

[data-theme="dark"] th {
  background: var(--bg-secondary);
  border-bottom-color: var(--border-color);
  color: var(--text-primary);
}

[data-theme="dark"] th:hover {
  background: var(--bg-secondary) !important; /* Keep same background */
  border-bottom-color: var(--border-color) !important; /* Keep same border */
  color: var(--text-primary) !important; /* Ensure text is visible */
}

td {
  border: 1px solid #cccccc; /* 50% lighter than #999 for better balance */
  vertical-align: middle;
  padding: 12px 16px !important; /* Increased padding */
  background: var(--bg-primary);
  transition: background-color 0.2s ease;
  line-height: 1.4;
  font-size: 16px; /* Optimized: Table cells use 16px for readability */
}

tbody tr {
  transition: all var(--transition-base);
  height: auto;
  min-height: 40px;
  position: relative;
}

/* Table Row Hover Effects */
tbody tr::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  width: 3px;
  height: 100%;
  background: var(--gradient-primary);
  transform: scaleY(0);
  transition: transform 0.2s ease;
}

tbody tr:hover::before {
  transform: scaleY(1);
}

tbody tr:hover {
  background: var(--bg-tertiary);
  transform: none;
  box-shadow: inset 4px 0 0 var(--color-primary);
}

tbody tr:nth-child(even) {
  background: var(--bg-section); /* Very light background */
}

tbody tr:nth-child(even):hover {
  background: var(--bg-tertiary);
}
.borderrBtm {
  border-bottom: 1px solid var(--color-border-light-gray);
  padding-bottom: var(--spacing-20);
}

h1, h2, h3, h4, h5, h6 {
  color: var(--text-primary);
  font-weight: 600;
}

h1 {
  font-size: 2.5rem !important; /* 40px - Optimized for main headings */
  line-height: 1.2;
}

h2 {
  font-size: 2rem; /* 32px - Optimized for section headings */
  line-height: 1.3;
}

h3 {
  font-size: 1.75rem; /* 28px - Optimized for subsection headings */
  line-height: 1.4;
}

h4 {
  font-size: 1.5rem; /* 24px - Optimized for sub-subsection headings */
  line-height: 1.4;
}

h5 {
  font-size: 1.25rem; /* 20px - Optimized for smaller headings */
  line-height: 1.5;
}

h6 {
  font-size: 1.125rem; /* 18px - Optimized for smallest headings */
  line-height: 1.5;
}

.markdown ul ul 
{ 
list-style-type: circle; 
}

.markdown ol ol, 
.markdown ul ol 
{ 
list-style-type: lower-alpha; 
}

.markdown ol ol ol, 
.markdown ul ol ol, 
.markdown ul ul ol, 
.markdown ol ul ol 
{ 
list-style-type: lower-roman; 
}

.markdown ul ul ul, 
.markdown ol ol ul, 
.markdown ol ul ul, 
.markdown ul ol ul 
{ 
list-style-type: square; 
}

/* Search Bar settings */
.searchSection{
    position: relative;
    bottom: -160px;
    width: 100%;
    background: var(--color-primary); /* Use CSS variable */
    border-radius: 10px;
}
.searchSection .hero-unit{
  	display: block;
    font-size: 22px;
    padding: 15px;
    background: var(--color-primary); /* Use CSS variable */
    bottom: 0;
    width: 100%;
  border-radius: 10px;
}
.searchSection .hero-unit.search-box:before{right: 20px;}
.searchSection .hero-unit input{pointer-events: none; height:40px;}
/* .hero-unit {
  display: block;
  font-size: 22px;
  padding: 30px 30px;
}
 */
img.center
{
  display: block; 
  margin: 0px auto; 
  max-width: 90%;
	text-align: center;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

/* Used for Inline Icons */
img.icon
{
  margin: 0px auto; 
  max-height: 1.25em;
	text-align: bottom;
	padding: 0px;
}

img.icon2
{
  margin: 0px auto; 
  max-height: 1.25em;
	text-align: bottom;
	padding: 0px;
}

img.center2
{
  display: block; 
  margin: 0px auto; 
  max-height: 350px;
  max-width: 200px;
  width: 100%;
	text-align: center;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

img.logo
{
  margin: 10px auto; 
  max-width: 99px auto;
  height: auto;
	border: solid 2px #eeeeee;
	padding: 4px;
	border-radius: 8px / 8px;
}

img.screen
{
  display: block; 
  max-height: 350px;
  max-width: 90%;
	text-align: left;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

img.screen2
{
  display: block; 
  max-height: 350px;
  max-width: 200px;
	text-align: left;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

kbd.key
{
display: inline-block;
min-width: 1em;
  color: black;
padding: .5em .6em .4em .6em;
margin: 5px 3px 5px 3px;
font: normal .85em/1;
text-align: center;
text-decoration: none;
border-radius: .3em;
border: none;
cursor: default;
-webkit-user-select: none;
user-select: none;
background: rgb(255, 255, 255);
box-shadow: inset 0 0 1px rgb(255, 255, 255), inset 0 0 .4em rgb(200, 200, 200), 0 .1em 0 rgb(200, 200, 200), 0 .11em 0 rgba(0, 0, 0, .4), 0 .1em .11em rgba(0, 0, 0, .9);
box-sizing: border-box;
}


  /* ====================================================
   CSS for Collapsible Headers
   ==================================================== */

.collapse {
  display: none;
}

.collapse.in {
  display: block;
}

.collapsing {
  position: relative;
  height: 0;
  overflow: hidden;
  -webkit-transition: height 0.35s ease;
          transition: height 0.35s ease;
}

.panel-title {
  margin-top: 0px;
  margin-bottom: 0px;
  font-size: 16px;
  font-weight: normal;
}

.panel-title > a {
  color: var(--color-primary); /* Use CSS variable */
 
}

.panel-heading {
  /* For all Headers as a Group */  
  display: block;
}

.panel-title {
  display: block;
}

.panel-group .panel {
  /* Affects all objects, body and titles */
  overflow: hidden;
}

.panel-body {
  margin-left: 15px;
}

.panel-body:before,
.panel-body:after {
  display: table;
  content: " ";
}

.panel-body:after {
  clear: both;
}

.panel-body:before,
.panel-body:after {
  display: table;
  content: " ";
}

.panel-body:after {
  clear: both;
}

.panel-heading .accordion-toggle:before {
    /* symbol for "opening" panels */
    font-family: 'FontAwesome';  /* essential for enabling glyphicon */
    content: "\f147"  ;    /* adjust as needed, taken from bootstrap.css */
    float: left;        /* adjust as needed */
    color: var(--color-primary);         /* Use CSS variable */
    padding-right: 5px;
   
}
.panel-heading .accordion-toggle.collapsed:before {
    /* symbol for "collapsed" panels */
    content: "\f196";    /* adjust as needed, taken from bootstrap.css */
}
  
    /* ====================================================
   End of CSS for Collapsible Headers
   ==================================================== */



i.fa
{ 
  font-family:FontAwesome!important; 
}

/*Retina graphics!*/
@media only screen and (-webkit-min-device-pixel-ratio: 1.5),
	   only screen and (min--moz-device-pixel-ratio: 1.5),
	   only screen and (min-device-pixel-ratio: 1.5){

	#fancybox-loading, .fancybox-close, .fancybox-prev span, .fancybox-next span {
		background-image: url("/hc/theming_assets/01JWTME0WR66KDP1A1QZ57PZJP") !important;
		background-size: 44px 152px; /*The size of the normal image, half the size of the hi-res image*/
	}

	#fancybox-loading div {
		background-image: url("/hc/theming_assets/01JWTME0KHSCHXD4W3P18E0EVA") !important;
		background-size: 24px 24px; /*The size of the normal image, half the size of the hi-res image*/
	}
}

.user-info.dropdown,
.submit-a-request-btn,
.submit-a-request {
    margin: 0;
}

  /* Submit a Button - Kore.ai Style */
  .submit-a-request-btn,
	.submit-a-request {
   border-radius: var(--radius-sm);
    border: none; /* Remove border for primary button */
    color: var(--text-light) !important;
    cursor: pointer;
    display: none;
    padding: var(--spacing-sm) var(--spacing-md); /* Standardized padding */
    position: relative;
    vertical-align: middle;
    white-space: nowrap;
    font-size: var(--font-size-base);
    font-weight: 600;
    background: var(--color-primary) !important; /* Use CSS variable */
    box-shadow: 0 2px 4px rgba(0, 157, 171, 0.2);
    text-decoration: none !important;
    transition: all var(--transition-base);
  }
  
  .submit-a-request-btn:hover,
	.submit-a-request:hover {
    background: var(--color-primary-hover) !important;
    box-shadow: 0 4px 8px rgba(0, 157, 171, 0.3);
    transform: translateY(-1px);
  }
  
  .my-activities-header .submit-a-request-btn.ticket,
  .my-activities-header .submit-a-request.ticket {
    padding: 14px 28px !important;
    font-size: 18px !important;
    font-weight: 700 !important;
    min-height: 50px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    float: right;
    margin-left: auto;
  }

.user-info.dropdown .btn {
 		border-radius: 4px;
    border: 2px solid var(--color-primary-light); /* Use CSS variable */
    color: var(--color-primary-light); /* Use CSS variable for visibility on dark background */
    cursor: pointer;
    font-size: 16px;
  	margin-left: 5px; 
}

.user-info.dropdown .dropdown-toggle:after {
  color: var(--color-primary-light); /* Use CSS variable for visibility on dark background */
  top: 1px;
  position: relative;
}

/* Login link visibility on dark header */
.header .login,
.header a.login {
  color: var(--color-primary-light) !important;
  border-color: var(--color-primary-light);
}

.header .login:hover,
.header a.login:hover {
  color: var(--color-primary) !important;
  border-color: var(--color-primary);
}

.user-info.dropdown #user-name {
  top: -1px;
  position: relative;
}
	.submit-a-request-btn.ticket,
	.submit-a-request.ticket {
    display: inline-block;
  }

/* RESPONSIVE */
@media (max-width: 978px) {
  
  body.community-enabled .knowledge-base {
      width: auto;
  }
  
  /* Request Page Layout - Stack vertically on smaller screens */
  .request-page-layout {
    flex-direction: column;
    gap: 20px;
  }
  
  .main-column {
    width: 100%;
    max-width: 100%;
    margin-bottom: 0;
    margin-left: 0;
    margin-right: 0;
    padding: 20px 15px;
    float: none;
    clear: both;
    flex: 1 1 auto;
  }
  
  .request-details-column {
    flex: 1 1 auto;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    position: relative;
    top: 0;
  }
  
  .request-details-column .request-details {
    width: 100%;
    max-width: 100%;
  }
  
  
  .side-column {
    width: 100%;
    max-width: 100%;
    margin-left: 0;
    margin-top: 20px;
    padding: 0 15px;
    float: none;
    clear: both;
  }
  
  .request-details {
    text-align: left;
    margin-right: 0;
    margin-left: 0;
  }
  
  .request-details dt,
  .request-details dd {
    text-align: left;
  }
  
  .comment-attachments {
    padding: 15px;
  }
  
  .attachment-list li,
  .screencast-list li {
    padding: 10px;
    font-size: 10px;
  }
  
  /* Ensure images are properly sized on mobile */
  .comment-body img,
  .comment-body .markdown img {
    max-width: 100% !important;
    padding: 0 10px;
    margin: 15px auto;
  }
  
    body.community-enabled .search-results-column + .search-results-column {
    margin-left: auto;
  }

}	
@media (max-width:1900px) and (min-width:1200px) {
   .communityLinks.activityCommunity .container {
    width: 1046px;
}
}
@media (max-width: 1199px) {
  .communityLinks .linkBlock .imgText {
    background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 30px;
    width: 280px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText {
    padding: 30px;
    width: 280px;
}
}
@media (max-width: 991px) {
  .communityLinks .linkBlock .imgText {
    background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 20px 10px;
    width: 200px;
	}
  .communityLinks .linkBlock .imgText img.icons {
    width: 60px;
    height: 60px;
	}
  .communityLinks .linkBlock .linkText {
    font-size: 16px;
    color: #fff;
    margin-top: 22px;
	}
  
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 20px 10px;
    width: 200px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 60px;
    height: 60px;
	}
  .communityLinks.activityCommunity .linkBlock .linkText {
    font-size: 16px;
    margin-top: 22px;
	}
}
@media (max-width: 767px) {
  
  body.community-enabled .knowledge-base,
  body.community-enabled .community {
    margin-left: 0;
	}
  
  .header-inner {
    display: inline-block;
    padding: 0;
    height: auto;
    max-width: 100%;
  }
  
  .user-nav {
    text-align: center;
    width: 100%;
    display: table;
    margin: 15px auto;
  }
  .communityLinks {
    padding: 40px 0;
	}
  .communityLinks .linkBlock .imgText {
  background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 32px;
    width: 200px;
	}
  .communityLinks .linkBlock .imgText img.icons {
    width: 50px;
    height: 50px;
}
  
  .communityLinks.activityCommunity {
    padding: 40px 0;
	}
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 32px;
    width: 200px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 50px;
    height: 50px;
}
.communityLinks.whatsNew {
    padding: 40px 10px;
}

  .logo img {
/*     width: 260px; */
    height: auto;
  }

  .logo {
    text-align: center;
    display: block;
    /*border-bottom: 1px solid #eee;*/
    width: 100%;
    box-shadow: 0 0px 1px rgba(0,0,0,.15);
    z-index: 99999;
    top: 0;
    left: 0;
    background-color: #26344a;
    padding: 20px 0 10px;
  }
  
  .section {
    padding: 0 0 30px 0;
  }
  .communityLinks .linkBlock .linkText {
    font-size: var(--font-size-xs);
    color: #fff;
    margin-top: 22px;
}
  .hero-unit {
    font-size: 16px;
  }
  
  .search-box input,
  .sub-nav .search input {
    padding: 10px 0 10px 50px;
  }
  
  .sub-nav .search {
    width: 100%;
    display: block;
    margin: 10px 0 0;
    text-align: left;
  }
  
  input#query,
  .sub-nav .search input#query,
  .sub-nav input#query {
    width: 100%;
    max-width: 100%;
    margin-left: 0;
    margin-right: 0;
    float: none;
  }
  
  .category-empty,
  .section {
    display: block;
    width: 100%;
  }
  
  /* Breadcrumbs */
  .sub-nav .breadcrumbs {
    display: block;
    clear: both;
    margin-left: 0;
  }
  
  /* Nav Icons */
  .nav-icons .icon-box {
    width: 50%;
  }
}	

@media (max-width: 699px) {
  .communityLinks .linkBlock .imgText {
  background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 32px;
    width: 170px;
	}
  
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 32px;
    width: 170px;
	}
  .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid var(--color-primary);
    background: transparent;
    width: 250px;
    height: 185px;
    float: right;
    position: relative;
}
}
/* Small devices (tablets, 580px and smaller) */
@media (max-width: 580px) {
  .communityLinks .linkBlock {
    padding: 15px;
    display: block;
    width: 100%;
}
  .communityLinks .linkBlock {
    padding: 15px;
    margin: 0 auto;
    position: relative;
    float: none;
}
  .communityLinks .linkBlock .imgText {
    padding: 36px !important;
}
    .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid var(--color-primary);
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  
  .communityLinks.activityCommunity .linkBlock {
    padding: 15px;
    display: block;
    width: 100%;
}
  .communityLinks.activityCommunity .linkBlock {
    padding: 15px;
    margin: 0 auto;
    position: relative;
    float: none;
}
  .communityLinks.activityCommunity .linkBlock .imgText {
    padding: 36px !important;
}
    .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid var(--color-primary);
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  .search-box, .sub-nav .search {

  width: 400px;
}

}

@media (max-width: 480px) { 
  
  .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid var(--color-primary);
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  .header {
    padding: 0;
  }
  
  table td,
  table th {
    font-size: var(--font-size-xs);
    padding: 5px 10px;
  }
  
  table thead {	
    padding: 5px 0;
  }
        
  /* Main Content */
  
  .article-header h1 {
    line-height: 34px;
    font-size: 24px;
  }
  
  .nav-bordered li + li {
    border-width: 0;
    padding: 0;
    margin: 10px 0;
    display: block;
  }
  
  .nav-spaced li + li {
    margin: 10px 0;
    display: block;
  }
  
  .requests-search {
    width: 100%;
    margin: 10px 0;
  }
  
  .request-table-filters {
    width: 100%;
    display: block;
    padding: 10px 0;
    text-align: center;
  }
  
  .request-table-filters label:before {
    display: block;
    padding-left: 5px;
  }
  
  .my-activities-nav {
    margin-bottom: 30px;
  }
  
  p.note {
    background-image: none;
    padding: 15px;
    margin: 2em 0;
    width: 100%;
  }
 p.descriptionDiv {
    font-size: 16px;
    color: #fff;
}
  
  /* Nav Icon */
  .nav-icons .icon-box {
    width: 100%;
  }
}

.resourcesPageLink {
    font-family: Arial, sans-serif;
    background-color: #cf4342;
    color: #FFFFFF !important;
    border: none;
    position: fixed;
    margin: 0;
    padding: 8px 15px;
    text-decoration: none !important;
    text-align: left;
    font-size: var(--font-size-base);
    font-weight: bold;
    display: block;
    z-index: 99999;
    left: 0;
    cursor: pointer; 
    opacity: 0.9;
    transition: all var(--transition-base);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
    border-radius: 0 8px 8px 0;
    pointer-events: auto;
    white-space: nowrap;
    line-height: 1.2;
    height: auto;
    width: auto;
    writing-mode: vertical-rl;
    text-orientation: mixed;
    /* Position below header and overlap homepage-hero */
    top: 120px;
    transform: translateY(0);
    left: auto;
    right: 0;
    border-radius: 8px 0 0 8px;
}

.resourcesPageLink:hover {
    color: #fff !important;
    opacity: 1;
    right: 5px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3);
    transform: scale(1.05);
}

/* Avoid overlapping tickets table on My Activities */
body:has(.my-activities-table) .resourcesPageLink {
    left: auto;
    right: 0;
    border-radius: 8px 0 0 8px;
}

body:has(.my-activities-table) .resourcesPageLink:hover {
    left: auto;
    right: 5px;
}

/* Ensure resourcesPageLink doesn't create layout issues or extra space */
body:has(.resourcesPageLink),
html:has(.resourcesPageLink) {
    margin-top: 0 !important;
    padding-top: 0 !important;
}
/* .my-activities-table {
    margin-bottom: 60px;
}
 */
.my-activities-table {
    position: relative;
    z-index: 1; /* Lower than dropdown to prevent overlap */
    isolation: isolate; /* Create stacking context */
    width: 100%;
    table-layout: auto; /* Autofit based on content */
    max-width: 100%;
    overflow-x: auto; /* Allow horizontal scroll if needed */
}

.statusSelectInput, .searchInput{
    position: relative;
    display: inline-block;
}
.statusSelectInput #request-status-select{
    height: 35px;
    border-color: var(--border-color); /* Use CSS variable */
    background: var(--bg-primary); /* Use CSS variable */
    -webkit-appearance: none;
    appearance: none;
    padding: 5px;
}
.statusSelectInput .arrow{
	position: absolute;
    right: 8px;
    top: 7px;
}
.request-table-filters .request-filter {
    color: var(--text-secondary); /* Use CSS variable */
    font-size: 16px;
    font-weight: 300;
}

.request-table-filters select.request-filter,
.request-table-filters #request-organization-select,
.request-table-filters #request-status-select {
    display: inline-block !important;
    visibility: visible !important;
    opacity: 1 !important;
    height: 35px;
    border: 2px solid var(--border-color); /* Use CSS variable */
    background: var(--bg-primary); /* Use CSS variable */
    border-radius: var(--radius-sm);
    padding: 5px 30px 5px 10px;
    font-size: var(--font-size-sm);
    transition: all var(--transition-base);
    box-shadow: var(--shadow-sm);
}

.request-table-filters select.request-filter:hover,
.request-table-filters #request-organization-select:hover,
.request-table-filters #request-status-select:hover {
    border-color: var(--color-primary-light);
    box-shadow: var(--shadow-md);
}

.request-table-filters select.request-filter:focus,
.request-table-filters #request-organization-select:focus,
.request-table-filters #request-status-select:focus {
    outline: none;
    border-color: var(--color-primary);
    box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.2), var(--shadow-md);
}
.searchInput .search{
	position: absolute;
    right: 14px;
    top: 7px;
}
.statusSelectInput .arrow img, .searchInput .search img{width: 14px;}
.leftNavv {
  list-style: none;
  padding: 0;
  margin: 0;
}

.leftNavv li {
  display: inline-block;
  margin-right: 20px;
  padding: 10px 18px;
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  position: relative;
}

.leftNavv li a {
  color: var(--text-primary);
  text-decoration: none;
  font-weight: 500;
  font-size: 16px;
  transition: all var(--transition-base);
}

.leftNavv li:hover {
  background: var(--bg-secondary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-sm);
}

.leftNavv li:hover a {
  color: var(--color-primary);
}

.leftNavv li:not(:has(a)) {
  color: var(--text-light);
  background: var(--color-primary-gradient);
  font-weight: 600;
  box-shadow: var(--shadow-md);
}

.leftNavv .arrow {
    display: inline-block;
    margin-left: 10px;
  transition: transform var(--transition-base);
}

.leftNavv li:hover .arrow {
  transform: translateY(2px);
}

.leftNavv .arrow img {
		width: 14px;
  transition: all var(--transition-base);
}
.my-activities-table th {
    color: var(--text-light);
    background: var(--color-primary-gradient);
    font-size: 16px; /* Optimized size for better fit */
    border: none;
    border-bottom: 2px solid var(--color-primary-dark);
    line-height: 1.3;
    padding: 10px 12px !important; /* Proper padding for text indentation */
    font-weight: 600;
    text-align: left !important; /* Changed to left align */
    text-transform: none;
    white-space: normal; /* Allow header wrapping if needed */
    overflow: visible;
    text-overflow: clip;
    transition: all var(--transition-base);
    box-shadow: var(--shadow-md);
    cursor: pointer; /* Changed to pointer to enable sorting */
    position: relative;
    z-index: 1; /* Lower than dropdown to prevent overlap */
    word-wrap: break-word;
    overflow-wrap: break-word;
    text-indent: 0;
    box-sizing: border-box;
}

/* Hover effects for table headers - maintain visibility */
.my-activities-table th:hover {
    background: var(--color-primary-gradient) !important; /* Keep same background */
    border-bottom-color: var(--color-primary-dark) !important; /* Keep same border */
    box-shadow: var(--shadow-md) !important; /* Keep same shadow */
    color: var(--text-light) !important; /* Ensure text is visible */
    transform: none;
    opacity: 0.9; /* Slight opacity change to indicate hover */
}

.my-activities-table th.sort-asc::after {
    content: ' ▲';
    font-size: 12px;
    margin-left: 5px;
    opacity: 0.8;
}

.my-activities-table th.sort-desc::after {
    content: ' ▼';
    font-size: 12px;
    margin-left: 5px;
    opacity: 0.8;
}

.my-activities-table th img {
  max-width: 20px;
  max-height: 20px;
  width: auto;
  height: auto;
  object-fit: contain;
  vertical-align: middle;
  display: inline-block;
}

[data-theme="dark"] .my-activities-table th {
    background: var(--color-primary-gradient);
    border-bottom-color: var(--color-primary-dark);
    box-shadow: var(--shadow-md);
    color: var(--text-light);
    cursor: pointer; /* Enable pointer cursor for sorting */
}

/* Hover effects for table headers - maintain visibility */
[data-theme="dark"] .my-activities-table th:hover {
    background: var(--color-primary-gradient) !important; /* Keep same background */
    border-bottom-color: var(--color-primary-dark) !important; /* Keep same border */
    box-shadow: var(--shadow-md) !important; /* Keep same shadow */
    color: var(--text-light) !important; /* Ensure text is visible */
    transform: none;
}

.my-activities-table td {
    border: solid 1px #cccccc; /* 50% lighter than #999 for better balance */
    vertical-align: top; /* Changed to top for better alignment with wrapped text */
    text-align: left;
    padding: 10px 12px !important; /* Proper padding for text indentation */
    color: var(--text-secondary);
    font-size: 14px; /* Optimized size for better fit */
    line-height: 1.5;
    transition: background-color var(--transition-fast);
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
    white-space: normal !important; /* Allow text to wrap */
    hyphens: auto;
    text-indent: 0; /* Ensure no text indentation issues */
    box-sizing: border-box; /* Include padding in width calculation */
}

/* Ensure divs inside table cells have consistent styling */
.my-activities-table td div {
    display: inline-block;
    width: 100%;
    color: inherit;
    font-size: inherit;
    line-height: inherit;
    text-align: left;
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: normal;
    margin: 0;
    padding: 0;
    text-indent: 0;
    vertical-align: top;
}

/* Auto-size columns based on header text - all columns except subject */
.my-activities-table th {
    width: auto !important;
    max-width: none;
    white-space: nowrap; /* Prevent header text wrapping */
}

.my-activities-table td {
    width: auto !important;
    max-width: none;
}

/* Column 1: Ticket ID - auto-size based on header */
.my-activities-table td:nth-child(1),
.my-activities-table th:nth-child(1) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 2: Status - auto-size based on header */
.my-activities-table td:nth-child(2),
.my-activities-table th:nth-child(2) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 3: Created Date - auto-size based on header */
.my-activities-table td:nth-child(3),
.my-activities-table th:nth-child(3) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 4: Support Request Type - auto-size based on header */
.my-activities-table td:nth-child(4),
.my-activities-table th:nth-child(4) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Make supportReqType divs match styling */
.my-activities-table td:nth-child(4) div,
.my-activities-table td[id^="supportReqType"] div,
.my-activities-table td[id*="supportReqType"] div {
    display: inline-block;
    width: 100%;
    color: var(--text-secondary);
    font-size: 14px;
    line-height: 1.5;
    text-align: left;
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: normal;
    margin: 0;
    padding: 0;
    text-indent: 0;
    vertical-align: top;
}

/* Column 5: Subject - DOUBLE WIDTH to fit text content */
.my-activities-table td:nth-child(5),
.my-activities-table th:nth-child(5) {
    width: auto;
    min-width: 300px; /* Minimum width to ensure double size */
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}


/* Column 6: Priority - auto-size based on header */
.my-activities-table td:nth-child(6),
.my-activities-table th:nth-child(6) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 7: Severity - auto-size based on header */
.my-activities-table td:nth-child(7),
.my-activities-table th:nth-child(7) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 8: Fixed/Planned in build - auto-size based on header */
.my-activities-table td:nth-child(8),
.my-activities-table th:nth-child(8) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 9: Tentative ETA - auto-size based on header */
.my-activities-table td:nth-child(9),
.my-activities-table th:nth-child(9) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 10: Last Updated Date - auto-size based on header */
.my-activities-table td:nth-child(10),
.my-activities-table th:nth-child(10) {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

/* Column 11: External Ticket Id - auto-size based on header */
.my-activities-table td:nth-child(11),
.my-activities-table th:nth-child(11),
.my-activities-table td[id^="ctId_data"],
.my-activities-table td[id*="ctId_data"] {
    width: auto;
    max-width: none;
    white-space: normal !important;
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
}

.my-activities-table tbody tr {
    transition: background-color var(--transition-fast);
    height: auto;
    min-height: 40px;
}

.my-activities-table tbody tr:hover {
    background-color: var(--bg-secondary);
}

.my-activities-table tbody tr:hover td {
    background-color: transparent;
}

[data-theme="dark"] .my-activities-table tbody tr:hover {
    background-color: var(--bg-tertiary);
}

.my-activities-table tbody tr a {
    color: var(--color-primary);
    text-decoration: none;
    transition: color var(--transition-fast);
    word-wrap: break-word !important;
    overflow-wrap: break-word !important;
    white-space: normal !important;
    display: inline-block;
    max-width: 100%;
    text-indent: 0;
}

.my-activities-table tbody tr a:hover {
    color: var(--color-primary-dark);
    text-decoration: underline;
}

[data-theme="dark"] .my-activities-table tbody tr a {
    color: var(--color-primary-light);
}

[data-theme="dark"] .my-activities-table tbody tr a:hover {
    color: var(--color-primary);
}

.form.newRequestForm{
	box-shadow: var(--shadow-lg);
	padding: 50px;
    margin-bottom: 30px;
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.05) 0%, rgba(255, 255, 255, 0.02) 100%);
    border-radius: var(--radius-lg);
    border: 2px solid var(--border-color);
    transition: all var(--transition-base);
}

.form.newRequestForm:hover {
  box-shadow: var(--shadow-xl);
  border-color: var(--color-primary-light);
}
.form.newRequestForm input, .form.newRequestForm select, .form.newRequestForm .nesty-input{
	border:1px solie #E7E7E7;
	height:54px;
	border-radius:4px;
}

.form.newRequestForm textarea{
	border:1px solie #E7E7E7;
	height:100px;
	border-radius:4px;
}
.form.newRequestForm .form-field label{
	color:#8F9096;    
	font-size: 16px;
    font-weight: normal;
}
.form.newRequestForm .nesty-input:after{
  content: "\f107";
  font-family: fontawesome;
}

.form.newRequestForm .form-field.text.required.request_description{
  margin-top:20px;
}
/* Submit Request Page Navigation */
.submit-request-nav {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0;
  margin-bottom: 20px;
  padding: 10px 0;
  border-bottom: 1px solid var(--border-color);
  width: 100%;
}

/* Centered Content Wrapper for Submit Request Page */
.submit-request-content-wrapper {
  display: flex;
  flex-direction: column;
  align-items: center;
  width: 100%;
  margin: 0 auto;
  padding: 0;
}

.submit-request-nav .nav-link {
  color: var(--color-primary);
  text-decoration: none;
  font-size: 16px;
  font-weight: 500;
  transition: color var(--transition-base);
}

.submit-request-nav .nav-link:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

.submit-request-nav .nav-link-separator {
  color: var(--text-tertiary);
  margin: 0;
  padding: 0 5px;
}

[data-theme="dark"] .submit-request-nav .nav-link {
  color: var(--color-primary-light);
}

[data-theme="dark"] .submit-request-nav .nav-link:hover {
  color: var(--color-primary);
}

.page-header {
    border-bottom: 0 !important;
    color: #7A7D83;
    font-weight: 300;
}
/*---LOADER STYLES---*/
.loadingDivContainer{
  line-height: 85px;
  position: relative;
  width: 650px;
  margin: 0 auto;
  padding: 200px 0;
 }

.loadingDivContainer .loader {
  border: 16px solid var(--bg-secondary);
  border-radius: 50%;
  border-top: 16px solid var(--color-primary);
  width: 80px;
  height: 80px;
  -webkit-animation: spinLoader 2s linear infinite;
  animation: spinLoader 2s linear infinite;
  display: inline-block;
  transition: border-color var(--transition-base);
}

[data-theme="dark"] .loadingDivContainer .loader {
  border-color: var(--bg-tertiary);
  border-top-color: var(--color-primary-light);
}

.loadingDivContainer .loadingText{
    font-size: 30px;
    position: absolute;
    left: 120px;
    font-family: lato;
  color: var(--bg-tertiary);
  transition: color var(--transition-base);
}

[data-theme="dark"] .loadingDivContainer .loadingText {
  color: var(--text-light);
}

/* Skeleton Loading States */
.skeleton {
  background: linear-gradient(90deg, var(--bg-secondary) 25%, var(--bg-primary) 50%, var(--bg-secondary) 75%);
  background-size: 200% 100%;
  animation: skeleton-loading 1.5s ease-in-out infinite;
  border-radius: var(--radius-sm);
}

[data-theme="dark"] .skeleton {
  background: linear-gradient(90deg, var(--bg-tertiary) 25%, var(--bg-secondary) 50%, var(--bg-tertiary) 75%);
  background-size: 200% 100%;
}

@keyframes skeleton-loading {
  0% {
    background-position: 200% 0;
  }
  100% {
    background-position: -200% 0;
  }
}

.skeleton-text {
  height: 1em;
  margin-bottom: 0.5em;
}

.skeleton-title {
  height: 1.5em;
  width: 60%;
  margin-bottom: 1em;
}

.skeleton-button {
  height: 40px;
  width: 120px;
  border-radius: var(--radius-sm);
}

/* Safari */
@-webkit-keyframes spinLoader {
  0% { -webkit-transform: rotate(0deg); }
  100% { -webkit-transform: rotate(360deg); }
}

@keyframes spinLoader {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}/*---LOADER STYLES---*/

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle{
    border: 0;
    padding: 0;
    border-radius: 0;
    margin-left: 15px;
}

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle .user-avatar{
	border-radius: 50%;
    width: 2.8em; /* Decreased by 20% from 3.5em */
    height: 2.8em; /* Decreased by 20% from 3.5em */
    transition: all var(--transition-base);
    border: 2px solid var(--border-color);
    box-shadow: var(--shadow-sm);
}

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle .user-avatar:hover {
    transform: scale(1.1);
    box-shadow: var(--shadow-md);
    border-color: var(--color-primary);
}
.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle::after {
    display: none;
}

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle #user-name{
    display: none !important;
}
.header-inner .user-nav .user-info.dropdown .dropdown-menu{
  left:auto;
  width: auto !important;
  min-width: max-content;
  white-space: nowrap;
  z-index: 9999 !important;
  position: absolute !important;
}
.header-inner .user-nav .menuBars .dropdown-toggle{
	border: 0;
    padding: 0;
    border-radius: 0;
}
.header-inner .user-nav .menuBars .dropdown-menu{
  left:auto;
  width: auto !important;
  min-width: max-content;
  white-space: nowrap;
  display: none !important; /* Hide by default */
  flex-direction: column;
  z-index: 9999 !important;
  position: absolute !important;
}
.header-inner .user-nav .menuBars .dropdown-menu a{
    padding: var(--spacing-sm) var(--spacing-sm);
    color: var(--text-primary);
  display: block;
  white-space: nowrap;
  width: 100%;
  transition: all var(--transition-base);
  border-radius: 0;
  font-size: 1.2rem; /* Increased from var(--font-size-base) */
}
.header-inner .user-nav .menuBars .dropdown-menu a:hover{
      background: var(--bg-secondary);
      color: var(--color-primary);
      padding-left: 20px;
      transform: translateX(2px);
    text-decoration: none;
    color: #333;
}
.header-inner .user-nav .menuBars  .dropdown-toggle::after{
    display: none;
}
/* Menu Bars Icon - Visible in Light Mode */
.header-inner .user-nav .menuBars .fa-bars{
    font-size: 2em; /* Decreased by 20% from 2.5em */
    color: var(--color-primary); /* Teal color for visibility on white background */
}

[data-theme="dark"] .header-inner .user-nav .menuBars .fa-bars {
    color: var(--color-primary-light); /* Light teal for dark mode */
}
#loading-screen {
		-webkit-animation: rotation .33s infinite linear;
		animation: rotation .33s infinite linear;
    position: absolute;
    top: calc(50% - 25px);
    left: calc(50% - 25px);
}

@-webkit-keyframes rotation {
		from {
				-webkit-transform: rotate(0deg);
		}
		to {
				-webkit-transform: rotate(359deg);
		}
}

@keyframes rotation {
		from {
				transform: rotate(0deg);
		}
		to {
				transform: rotate(359deg);
		}
}
.loading-logo {
    width: 50px;
    height: 50px;
    display: block;
    position: absolute;
    top: calc(50% - 25px);
    left: calc(50% - 25px);
    margin: auto;
}
.newRequestForm .suggestion-list{
	display: none;
}
.citiCustomer{
  display:none;
}

/*Affects the support portal UI - severity field*/
/* Enhanced Nesty Panel Dropdown Styles */
.nesty-panel {
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-xl);
  max-height: 400px;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 8px 0;
  z-index: var(--z-dropdown);
}

/* Custom Scrollbar for Nesty Panel */
.nesty-panel::-webkit-scrollbar {
  width: 8px;
}

.nesty-panel::-webkit-scrollbar-track {
  background: var(--bg-secondary);
  border-radius: 4px;
}

.nesty-panel::-webkit-scrollbar-thumb {
  background: var(--color-primary);
  border-radius: 4px;
  transition: background var(--transition-base);
}

.nesty-panel::-webkit-scrollbar-thumb:hover {
  background: var(--color-primary-dark);
}

.nesty-panel ul {
  list-style: none;
  margin: 0 !important;
  padding: 0 !important;
  line-height: 1;
}

.nesty-panel li,
.nesty-panel ul li {
  padding: var(--spacing-sm) var(--spacing-sm);
  color: var(--text-primary);
  cursor: pointer;
  transition: all var(--transition-base);
  border-left: 3px solid transparent;
  border-bottom: 1px solid var(--border-light);
  font-size: var(--font-size-base);
  line-height: 1.6;
  position: relative;
}

.nesty-panel li:hover,
.nesty-panel ul li:hover {
  background: linear-gradient(90deg, var(--bg-secondary) 0%, var(--bg-tertiary) 100%);
  color: var(--color-primary);
  border-left-color: var(--color-primary);
  padding-left: 20px;
  transform: translateX(2px);
}

.nesty-panel li:active,
.nesty-panel ul li:active,
.nesty-panel li.selected,
.nesty-panel ul li.selected,
.nesty-panel li[aria-selected="true"],
.nesty-panel ul li[aria-selected="true"] {
  background: var(--color-primary);
  color: var(--text-light);
  border-left-color: var(--color-primary-dark);
  font-weight: 600;
  padding-left: 20px;
}

.nesty-panel li.selected:hover,
.nesty-panel ul li.selected:hover {
  background: var(--color-primary-dark);
  color: var(--text-light);
}

[data-theme="dark"] .nesty-panel {
  background: var(--bg-secondary);
  border-color: var(--border-dark);
}

[data-theme="dark"] .nesty-panel li,
[data-theme="dark"] .nesty-panel ul li {
  color: var(--text-light);
  border-bottom-color: var(--border-dark);
}

[data-theme="dark"] .nesty-panel li:hover,
[data-theme="dark"] .nesty-panel ul li:hover {
  background: linear-gradient(90deg, var(--bg-tertiary) 0%, rgba(34, 189, 217, 0.1) 100%);
  color: var(--color-primary-light);
}

[data-theme="dark"] .nesty-panel li.selected,
[data-theme="dark"] .nesty-panel ul li.selected {
  background: var(--color-primary);
  color: var(--text-light);
}

.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s1-critical"]:after{
content: "Critical Business Disruption- Application down or major malfunction that disrupts the business and affects a large number of end-users.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s2-high"]:after{
content: "Key Functionality Impact- Malfunction of key functionality that directly affects the business, performance or operations.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s3-medium"]:after{
content: " Moderate Business Impact- Application issue that has a moderate impact on the business, but does not disrupt core operations.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s4-low"]:after{
content: "Limited Impact- Clarification or issue with a limited impact on the business, such as minor usability issues or non-critical bugs.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li{
border-bottom: 1px solid var(--border-light) !important;
padding: 12px 16px !important;
}
/*Affects the support portal UI - Affected Environment field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-bots"]:after{
content: "Non production bot(s) on https://bots.kore.ai (US SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_au"]:after{
content: "Non production bot(s) on https://au-bots.kore.ai (Sydney SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_de"]:after{
content: "Non production bot(s) on https://de-bots.kore.ai (Frankfurt SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_eu"]:after{
content: "Non production bot(s) on https://eu-bots.kore.ai (London SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_jp"]:after{
content: "Non production bot(s) on https://jp-bots.kore.ai (Japan SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_on_premise"]:after{
content: "Non production bot(s) on On-Premise installation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots"]:after{
content: "Production bot(s) on https://bots.kore.ai";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod_bots_-_au"]:after{
content: "Production bot(s) on https://au-bots.kore.ai (Sydney SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_de"]:after{
content: "Production bot(s) on https://de-bots.kore.ai (Frankfurt SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_eu"]:after{
content: "Production bot(s) on https://eu-bots.kore.ai (London SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_jp"]:after{
content: "Production bot(s) on https://jp-bots.kore.ai (Japan SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_on_premise"]:after{
content: "Production bot(s) on On-Premise installation";
display: block;
color: gray;
margin-top: 5px;
}

/*This is to hide the unsupported affected environments*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-kora"]{
display: none;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-messaging"]{
display: none;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-kora"]{
display: none;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-messaging"]{
display: none;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="pilot-kora"]{
display: none;
}


/*Affects the support portal UI - Installation Type field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="yes"]:after{
content: "You have your own on-premise installation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="no"]:after{
content: "You work on a Multi-Tenant SaaS installation - like bots.kore.ai, eu-bots.kore.ai, etc";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="managed_hosting_saas"]:after{
content: "You work on a private instance hosted by Kore.ai - like xyz_customer.kore.ai";
display: block;
color: gray;
margin-top: 5px;
}

/*Affects the support portal UI - Product field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="platform"]:after{
content: "Select this if you want to report an issue with Kore.ai XO Platform";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="bankassist"]:after{
content: "Select this if you are sure that the issue is with BankAssist solution";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="it_assist"]:after{
content: "Select this if you are sure that the issue is with ITAssist solution";
display: block;
color: gray;
margin-top: 5px;
}

/*Affects the support portal UI - Support Request Type field*/

/*This is to hide the defect support request type*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="defect"]{
display: none;
}
/*This is to hide the question support request type*/
/*
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="question"]{
display: none;
disabled:true;
}
*/
/*
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="defect"]:after{
content: "Select this if you want to report an defect (deviation from documented functionality) that can be replicated at will";
display: block;
color: gray;
margin-top: 5px;
}
*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="enhancement"]:after{
content: "Select this if you want to report a new feture or functionality";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="incident_analysis"]:after{
content: "Select this to request a root cause analysis for a past incident";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="issue"]:after{
content: "Select this to report an incident that is currently occurring and needs remediation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="provisioning"]:after{
content: "Select this to request for a new instance, sandbox, environment, etc. Example - for performance testing";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="question"]:after{
content: "Select this to submit a question if the documentation, community, academy etc. does not cover it";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="service_request"]:after{
content: "Select this to submit a deployment request or to seek assistance on operational issues";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="reported_vulnerability"]:after{
content: "Select this to report any vulnerability";
display: block;
color: gray;
margin-top: 5px;
}

/*
This class is for the information icon which is shown for the info icon on Tentative ETA date
*/
.parent-hover{
position:relative;
cursor: pointer;
}
.parent-hover .onhover{
position: absolute;
width: 230px;
padding: 10px;
border-radius: 8px;
background:#fff;
border: 1px solid gray;
color: black;
font-size: 14px;
display: none;
}
.parent-hover:hover .onhover{
display: block;
}


/*This is to hide the Kore Products to Inception Customers at the Product Field on Ticket creation Form - By Srujan */
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="_in_business_productivity"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="_in_customer_experience"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="procureai"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="in_alpha"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="board_observer"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="_in_business_process"]{
  display: none;
}

/*This is to hide the Deprecated Kore Products - By Swagat - As mentioned in Zendesk - Revised Product Name Mapping https://docs.google.com/spreadsheets/d/1FYRoAlZ1TKhO8hrVsaY86loXGIBPm4zifFlHqzhNCIQ/edit?gid=0#gid=0 */
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="work_assist"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="agent_platform"],
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="agent_desktop"]{
  display: none;
}

/*This is to hide the Inception Affected Environments on Ticket creation Form - By Srujan */
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="production_environment"],
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="staging_environment"],
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="development_envionment"],
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="uat_environment"]{
  display: none;
}


/*
homepage buttons by srujan
Enhanced Homepage Styles - Matching Kore.ai Support Portal Design
*/

/* Homepage Wrapper */
#homepage-wrapper {
  display: flex;
  flex-direction: column;
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  margin: 0 auto;
  padding: 0 20px 60px 20px;
  padding-top: 0 !important;
  margin-top: 0 !important;
  box-sizing: border-box;
  text-align: center; /* Center align homepage content */
  align-items: center; /* Center all child elements */
}

/* Screen Reader Only */
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border-width: 0;
}

/* Hero Section - AI Agent Builder Theme */
.homepage-hero {
  text-align: center;
  margin: 0 auto 60px;
  margin-top: 0 !important;
  padding: 60px 20px;
  position: relative;
  background: var(--glass-bg-medium);
  -webkit-backdrop-filter: var(--blur-heavy);
  backdrop-filter: var(--blur-heavy);
  border: 1px solid var(--glass-border-medium);
  border-radius: var(--radius-xl);
  overflow: visible;
  box-shadow: var(--glass-shadow-lg), var(--glass-highlight), var(--glass-shadow-inner);
  z-index: 1;
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  box-sizing: border-box;
  will-change: transform;
  transform: translateZ(0);
}

/* Animated Background Pattern - Neural Network */
.homepage-hero::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-image: 
    radial-gradient(circle at 20% 50%, rgba(0, 157, 171, 0.1) 0%, transparent 50%),
    radial-gradient(circle at 80% 80%, rgba(34, 189, 217, 0.1) 0%, transparent 50%),
    radial-gradient(circle at 40% 20%, rgba(0, 157, 171, 0.08) 0%, transparent 50%);
  animation: backgroundPulse 8s ease-in-out infinite;
  pointer-events: none;
  z-index: 0;
}

.homepage-hero::after {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: 
    linear-gradient(45deg, transparent 30%, rgba(0, 157, 171, 0.03) 50%, transparent 70%),
    linear-gradient(-45deg, transparent 30%, rgba(34, 189, 217, 0.03) 50%, transparent 70%);
  background-size: 200% 200%;
  animation: gradientShift 15s ease infinite;
  pointer-events: none;
  z-index: 0;
}

@keyframes backgroundPulse {
  0%, 100% { opacity: 0.5; }
  50% { opacity: 1; }
}

@keyframes gradientShift {
  0% { background-position: 0% 50%; }
  50% { background-position: 100% 50%; }
  100% { background-position: 0% 50%; }
}

.homepage-hero > * {
  position: relative;
  z-index: 1;
}

.homepage-title {
  font-size: 4rem; /* Standardized font size */
  background: linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-light) 50%, var(--color-primary) 100%);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  background-size: 200% auto;
  animation: gradientText 4s ease infinite;
  text-align: center;
  margin: 0 auto 20px;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.02em;
  position: relative;
  filter: drop-shadow(0 2px 8px rgba(0, 157, 171, 0.3));
  width: 100%;
  max-width: 100%;
}

@keyframes gradientText {
  0%, 100% { background-position: 0% 50%; }
  50% { background-position: 100% 50%; }
}

[data-theme="dark"] .homepage-title {
  background: linear-gradient(135deg, var(--color-primary-light) 0%, var(--color-primary) 50%, var(--color-primary-light) 100%);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  filter: drop-shadow(0 2px 8px rgba(34, 189, 217, 0.4));
}

.homepage-subtitle {
  font-size: 1.75rem; /* Increased from 1.5rem */
  color: var(--text-secondary);
  text-align: center;
  margin: 0 0 40px;
  font-weight: 400;
  line-height: 1.6;
}

[data-theme="dark"] .homepage-subtitle {
  color: var(--text-light);
  opacity: 0.9;
}

/* Homepage Buttons Container */
.homepage-buttons {
  display: flex;
  flex-wrap: wrap;
  gap: 20px;
  justify-content: center;
  align-items: center;
  margin: 0 auto;
  width: 100%;
  max-width: 100%; /* Autofit to page width */
}

.home-btn {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  position: relative;
  overflow: hidden;
  padding: 20px 40px; /* Increased from 16px 32px */
  font-size: 1.7rem; /* Increased to 1.7rem */
  font-weight: 600;
  text-decoration: none;
  border-radius: var(--radius-md);
  transition: all 0.3s var(--ease-out-expo);
  border: 2px solid transparent;
  min-width: 220px; /* Increased from 180px */
  justify-content: center;
  will-change: transform;
  transform: translateZ(0);
}

.home-btn.primary {
  color: var(--text-light);
  background: var(--color-primary-gradient);
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md), 0 0 0 0 rgba(0, 157, 171, 0);
}

.home-btn.primary::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.6s, height 0.6s;
}

/* Shine Sweep Effect */
.home-btn::after {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(255, 255, 255, 0.3),
    transparent
  );
  transition: left 0.5s ease;
  pointer-events: none;
}

.home-btn:hover::after {
  left: 100%;
}

.home-btn.primary:hover {
  background: linear-gradient(135deg, var(--color-primary-dark) 0%, var(--color-primary) 100%);
  border-color: var(--color-primary-dark);
  transform: translateY(-4px) scale(1.02);
  box-shadow: 0 12px 40px rgba(0, 157, 171, 0.4), 0 0 30px rgba(0, 157, 171, 0.3), var(--glass-highlight);
  color: var(--text-light);
}

.home-btn.primary:hover::before {
  width: 400px;
  height: 400px;
}

.home-btn.primary:active {
  transform: translateY(-1px) scale(0.98);
}

/* Ripple Effect Enhancement */
@keyframes ripple {
  0% {
    transform: scale(0);
    opacity: 1;
  }
  100% {
    transform: scale(4);
    opacity: 0;
  }
}

.home-btn:active::before {
  animation: ripple 0.6s ease-out;
}

.home-btn.secondary {
  color: var(--color-primary);
  background-color: transparent;
  border-color: var(--color-primary);
}

.home-btn.secondary:hover {
  background-color: var(--color-primary);
  color: var(--text-light);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.home-btn:active {
  transform: translateY(0);
}

.home-btn:focus {
  outline: 3px solid var(--color-primary);
  outline-offset: 3px;
}

.home-btn i {
  font-size: 1.2em; /* Increased from 1.1em to match larger text */
}

[data-theme="dark"] .home-btn.primary {
  background-color: var(--color-primary-light);
  border-color: var(--color-primary-light);
}

[data-theme="dark"] .home-btn.primary:hover {
  background-color: var(--color-primary);
  border-color: var(--color-primary);
}

/* Search Section */
.homepage-search-section {
  margin-bottom: 60px;
  padding: 0 20px;
  text-align: center; /* Center align search section */
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  margin-left: auto;
  margin-right: auto;
}

.homepage-search-form {
  max-width: 50%; /* Reduced to 50% of current width */
  width: 50%;
  margin: 0 auto;
}

.search-input-wrapper {
  position: relative;
  display: flex;
  align-items: center;
  background: var(--glass-bg-medium);
  -webkit-backdrop-filter: var(--blur-medium);
  backdrop-filter: var(--blur-medium);
  border: 1px solid var(--glass-border-medium);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--glass-shadow-md), var(--glass-highlight);
  transition: all 0.3s var(--ease-out-expo);
  will-change: transform;
  transform: translateZ(0);
}

.search-input-wrapper:focus-within {
  border-color: var(--glass-border-strong);
  box-shadow: var(--glass-shadow-lg), var(--glass-highlight), 0 0 0 4px rgba(0, 157, 171, 0.1), 0 0 20px rgba(0, 157, 171, 0.3);
  background: var(--glass-bg-heavy);
  transform: translateY(-2px) scale(1.01);
}

[data-theme="dark"] .search-input-wrapper {
  background: var(--glass-bg-medium);
  border-color: var(--glass-border-medium);
}

[data-theme="dark"] .search-input-wrapper:focus-within {
  background: var(--glass-bg-heavy);
  box-shadow: var(--glass-shadow-lg), var(--glass-highlight), 0 0 25px rgba(34, 189, 217, 0.4);
}

[data-theme="dark"] .homepage-hero {
  background: var(--glass-bg-medium);
  border-color: var(--glass-border-medium);
  box-shadow: var(--glass-shadow-lg), var(--glass-highlight);
}

.search-input {
  flex: 1;
  padding: 16px 20px;
  font-size: 1.1rem; /* Increased from 16px */
  border: none;
  background: transparent;
  color: var(--text-primary);
  outline: none;
}

.search-input::placeholder {
  color: var(--text-tertiary);
}

.search-submit-btn {
  padding: 16px 24px;
  background: var(--color-primary-gradient);
  color: var(--text-light);
  border: none;
  cursor: pointer;
  transition: all var(--transition-base);
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  overflow: hidden;
}

.search-submit-btn::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.6s, height 0.6s;
}

.search-submit-btn:hover {
  background: var(--color-primary-dark);
  box-shadow: 0 0 20px rgba(0, 157, 171, 0.5);
  transform: scale(1.05);
}

.search-submit-btn:hover::before {
  width: 300px;
  height: 300px;
}

.search-submit-btn:active {
  transform: scale(0.98);
}

.search-submit-btn i {
  position: relative;
  z-index: 1;
  animation: searchPulse 2s ease-in-out infinite;
}

@keyframes searchPulse {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.1); }
}

.search-submit-btn:focus {
  outline: 3px solid var(--color-primary);
  outline-offset: -3px;
}

[data-theme="dark"] .search-input-wrapper {
  background: var(--bg-secondary);
  border-color: var(--border-color);
}

[data-theme="dark"] .search-input {
  color: var(--text-light);
}

/* Section Titles */
.homepage-section-title {
  font-size: 2.75rem; /* Standardized font size */
  color: var(--text-primary);
  margin: 0 auto 40px;
  font-weight: 700;
  text-align: center;
  line-height: 1.3;
  width: 100%;
  max-width: 100%; /* Autofit to page width */
}

[data-theme="dark"] .homepage-section-title {
  color: var(--text-light);
}

/* Resources Grid Section */
.homepage-resources {
  margin-bottom: 80px;
  padding: 0 20px;
  text-align: center; /* Center align section */
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  margin-left: auto;
  margin-right: auto;
}

.resources-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 30px;
  margin: 40px auto 0;
  text-align: left; /* Left align card content */
  width: 100%;
  max-width: 100%; /* Autofit to container */
  box-sizing: border-box;
}

.resource-card {
  background: var(--glass-bg-medium);
  -webkit-backdrop-filter: var(--blur-medium);
  backdrop-filter: var(--blur-medium);
  border: 1px solid var(--glass-border-medium);
  border-radius: var(--radius-lg);
  overflow: hidden;
  transition: all 0.4s var(--ease-out-expo);
  box-shadow: var(--glass-shadow-md), var(--glass-highlight);
  height: 100%;
  display: flex;
  flex-direction: column;
  position: relative;
  width: 100%; /* Autofit to grid cell */
  max-width: 100%;
  box-sizing: border-box;
  transform-style: preserve-3d;
  perspective: 1000px;
  will-change: transform;
  transform: translateZ(0);
}

/* Parallax Depth Effect for Resource Cards */
.resource-card::before {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(0, 157, 171, 0.1) 0%,
    transparent 70%
  );
  opacity: 0;
  transition: opacity 0.4s ease;
  pointer-events: none;
  z-index: 0;
}

.resource-card:hover::before {
  opacity: 1;
}

/* Shimmer Effect for Resource Cards */
.resource-card::after {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(255, 255, 255, 0.2),
    transparent
  );
  transition: left 0.5s ease;
  pointer-events: none;
}

.resource-card:hover::after {
  left: 100%;
}

.resource-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: var(--color-primary-gradient);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform var(--transition-base);
}

.resource-card:hover {
  transform: translateY(-8px) rotateX(2deg) rotateY(-2deg) scale(1.02);
  box-shadow: var(--glass-shadow-xl), var(--glass-highlight), 0 0 30px rgba(0, 157, 171, 0.2);
  border-color: var(--glass-border-strong);
  background: var(--glass-bg-heavy);
}

[data-theme="dark"] .resource-card {
  background: var(--glass-bg-medium);
  border-color: var(--glass-border-medium);
}

[data-theme="dark"] .resource-card:hover {
  background: var(--glass-bg-heavy);
  border-color: var(--glass-border-strong);
  box-shadow: var(--glass-shadow-xl), var(--glass-highlight), 0 0 35px rgba(34, 189, 217, 0.3);
}

.resource-card-link {
  display: flex;
  flex-direction: column;
  padding: 30px;
  text-decoration: none;
  color: inherit;
  height: 100%;
  transition: all var(--transition-base);
}

.resource-icon {
  width: 80px;
  height: 80px;
  margin-bottom: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--bg-secondary);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  position: relative;
  overflow: hidden;
}

.resource-icon::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(0, 157, 171, 0.2);
  transform: translate(-50%, -50%);
  transition: width 0.5s, height 0.5s;
}

.resource-card:hover .resource-icon {
  background: var(--color-primary-gradient);
  transform: scale(1.15) rotate(5deg);
  box-shadow: 0 0 20px rgba(0, 157, 171, 0.4);
}

.resource-card:hover .resource-icon::before {
  width: 120px;
  height: 120px;
}

.resource-icon-img {
  width: 50px;
  height: 50px;
  object-fit: contain;
  transition: all var(--transition-base);
}

.resource-icon-fa {
  font-size: 2.5rem;
  color: var(--color-primary);
  transition: all var(--transition-base);
}

.resource-card:hover .resource-icon-fa {
  color: var(--text-light);
  transform: scale(1.1);
}

.resource-title {
  font-size: 2.1rem; /* Standardized font size - same as article-card-title */
  font-weight: 700;
  color: var(--text-primary);
  margin: 0 0 15px;
  line-height: 1.4;
  text-align: left; /* Left align title */
}

.resource-description {
  font-size: 1.15rem; /* Standardized font size for consistency */
  color: var(--text-secondary);
  line-height: 1.7;
  margin: 0 0 20px;
  flex-grow: 1;
  text-align: left; /* Left align description */
}

.resource-link-text {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--color-primary);
  font-weight: 600;
  font-size: 1.2rem; /* Increased from 1.15rem */
  margin-top: auto;
  transition: all var(--transition-base);
  text-align: left; /* Left align link */
}

.resource-card:hover .resource-link-text {
  color: var(--color-primary-dark);
  transform: translateX(5px);
}

.resource-link-text i {
  transition: transform var(--transition-base);
}

.resource-card:hover .resource-link-text i {
  transform: translateX(5px);
}

[data-theme="dark"] .resource-card {
  background: var(--bg-secondary);
  border-color: var(--border-color);
}

[data-theme="dark"] .resource-title {
  color: var(--text-light);
}

[data-theme="dark"] .resource-description {
  color: var(--text-light);
  opacity: 0.8;
}

/* Popular Articles Section (Card Layout) */
.homepage-popular-articles {
  margin-bottom: 80px;
  padding: 0 20px;
  text-align: center; /* Center align section */
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  margin-left: auto;
  margin-right: auto;
}

.articles-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 25px;
  margin: 40px auto 0;
  text-align: left; /* Left align card content */
  width: 100%;
  max-width: 100%; /* Autofit to container */
  box-sizing: border-box;
}

.article-card {
  background: var(--glass-bg-medium);
  -webkit-backdrop-filter: var(--blur-medium);
  backdrop-filter: var(--blur-medium);
  border: 1px solid var(--glass-border-medium);
  border-radius: var(--radius-lg);
  overflow: hidden;
  transition: all 0.4s var(--ease-out-expo);
  box-shadow: var(--glass-shadow-md), var(--glass-highlight);
  position: relative;
  width: 100%; /* Autofit to grid cell */
  max-width: 100%;
  box-sizing: border-box;
  transform-style: preserve-3d;
  perspective: 1000px;
  will-change: transform;
  transform: translateZ(0);
  animation: progressiveLoad 0.6s ease-out;
  animation-fill-mode: both;
}

/* Progressive Loading Animation */
.article-card:nth-child(1) { animation-delay: 0.1s; }
.article-card:nth-child(2) { animation-delay: 0.2s; }
.article-card:nth-child(3) { animation-delay: 0.3s; }
.article-card:nth-child(4) { animation-delay: 0.4s; }
.article-card:nth-child(5) { animation-delay: 0.5s; }
.article-card:nth-child(6) { animation-delay: 0.6s; }

/* Parallax Depth Effect */
.article-card::before {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(
    circle,
    rgba(0, 157, 171, 0.1) 0%,
    transparent 70%
  );
  opacity: 0;
  transition: opacity 0.4s ease;
  pointer-events: none;
  z-index: 0;
}

.article-card:hover::before {
  opacity: 1;
}

/* Shimmer Effect */
.article-card::after {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(
    90deg,
    transparent,
    rgba(255, 255, 255, 0.2),
    transparent
  );
  transition: left 0.5s ease;
  pointer-events: none;
}

.article-card:hover::after {
  left: 100%;
}

.article-card::after {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: var(--color-primary-gradient);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform var(--transition-base);
}

.article-card:hover {
  transform: translateY(-8px) rotateX(2deg) rotateY(-2deg) scale(1.02);
  box-shadow: var(--glass-shadow-xl), var(--glass-highlight), 0 0 30px rgba(0, 157, 171, 0.2);
  border-color: var(--glass-border-strong);
  background: var(--glass-bg-heavy);
}

.article-card:hover::after {
  transform: scaleX(1);
}

[data-theme="dark"] .article-card {
  background: var(--glass-bg-medium);
  border-color: var(--glass-border-medium);
}

[data-theme="dark"] .article-card:hover {
  background: var(--glass-bg-heavy);
  border-color: var(--glass-border-strong);
  box-shadow: var(--glass-shadow-xl), var(--glass-highlight), 0 0 35px rgba(34, 189, 217, 0.3);
}

.article-card-link {
  display: block;
  padding: 25px;
  text-decoration: none;
  color: inherit;
}

.article-card-title {
  font-size: 2.1rem; /* Standardized font size - same as resource-title */
  font-weight: 700;
  color: var(--text-primary);
  margin: 0 0 15px;
  line-height: 1.4;
  transition: color var(--transition-base);
  text-align: left; /* Left align title */
}

.article-card:hover .article-card-title {
  color: var(--color-primary);
}

.article-card-meta {
  font-size: 1.1rem; /* Increased from 1rem */
  color: var(--text-tertiary);
  margin: 0;
  text-align: left; /* Left align meta */
}

[data-theme="dark"] .article-card {
  background: var(--bg-secondary);
  border-color: var(--border-color);
}

[data-theme="dark"] .article-card-title {
  color: var(--text-light);
}

[data-theme="dark"] .article-card:hover .article-card-title {
  color: var(--color-primary-light);
}

/* Support Contact Section */
.homepage-support-contact {
  margin-bottom: 60px;
  padding: 60px 20px;
  background: var(--bg-secondary);
  border-radius: var(--radius-lg);
  width: 100%;
  max-width: 100%; /* Autofit to page width */
  margin-left: auto;
  margin-right: auto;
  box-sizing: border-box;
  text-align: center; /* Center align section */
}

.support-contact-subtitle {
  font-size: 1.75rem; /* Standardized - matches homepage-subtitle */
  color: var(--text-secondary);
  text-align: center;
  margin: 0 auto 10px;
  font-weight: 600;
  width: 100%;
  max-width: 100%;
}

.support-contact-description {
  font-size: 1.2rem; /* Standardized font size */
  color: var(--text-secondary);
  text-align: center;
  margin: 0 auto 40px;
  max-width: 100%;
  width: 100%;
  line-height: 1.6;
  box-sizing: border-box;
}

.support-contact-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  max-width: 100%; /* Autofit to container */
  width: 100%;
  margin: 0 auto;
  box-sizing: border-box;
}

.support-contact-card {
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  padding: 30px;
  text-align: center;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
  width: 100%; /* Autofit to grid cell */
  max-width: 100%;
  box-sizing: border-box;
}

.support-contact-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary);
}

.support-contact-card-title {
  font-size: 1.75rem; /* Standardized - matches homepage-subtitle */
  font-weight: 700;
  color: var(--text-primary);
  margin: 0 0 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
}

.support-contact-card-title i {
  color: var(--color-primary);
  font-size: 1.75rem; /* Match parent title size */
}

.support-contact-card-description {
  font-size: 1.15rem; /* Standardized - matches resource-description */
  color: var(--text-secondary);
  margin: 0 0 20px;
  line-height: 1.6;
}

.support-phone-numbers {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 25px;
}

.phone-link {
  color: var(--color-primary);
  text-decoration: none;
  font-size: 1.2rem; /* Standardized - matches resource-link-text */
  transition: color var(--transition-base);
  line-height: 1.6;
}

.phone-link:hover {
  color: var(--color-primary-dark);
  text-decoration: underline;
}

.support-contact-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 14px 28px;
  background: var(--color-primary);
  color: var(--text-light);
  text-decoration: none;
  border-radius: var(--radius-md);
  font-weight: 600;
  font-size: 1.05rem;
  transition: all var(--transition-base);
}

.support-contact-btn:hover {
  background: var(--color-primary-dark);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

[data-theme="dark"] .homepage-support-contact {
  background: var(--bg-tertiary);
}

[data-theme="dark"] .support-contact-card {
  background: var(--bg-secondary);
}

[data-theme="dark"] .support-contact-card-title {
  color: var(--text-light);
}

/* Guest View */
.homepage-guest-view {
  text-align: center;
  padding: 60px 20px;
  max-width: 700px;
  margin: 0 auto;
}

.guest-content {
  background: var(--bg-secondary);
  border-radius: var(--radius-lg);
  padding: 50px 40px;
  border: 1px solid var(--border-color);
}

.guest-title {
  font-size: 2.75rem; /* Increased from 2.5rem */
  color: var(--text-primary);
  margin: 0 0 20px;
  font-weight: 700;
}

.guest-description {
  font-size: 1.375rem; /* Increased from 1.25rem */
  color: var(--text-secondary);
  margin: 0 0 40px;
  line-height: 1.7;
}

.guest-features {
  text-align: left;
  max-width: 500px;
  margin: 0 auto;
}

.guest-features-title {
  font-size: 1.625rem; /* Increased from 1.5rem */
  color: var(--text-primary);
  margin: 0 0 20px;
  font-weight: 600;
}

.guest-features-list {
  list-style: none;
  padding: 0;
  margin: 0;
}

.guest-features-list li {
  padding: 14px 0;
  color: var(--text-secondary);
  font-size: 1.2rem; /* Increased from 1.125rem */
  display: flex;
  align-items: center;
  gap: 12px;
  line-height: 1.6;
}

.guest-features-list li i {
  color: var(--color-primary);
  font-size: 1.2em;
}

[data-theme="dark"] .guest-content {
  background: var(--bg-secondary);
  border-color: var(--border-color);
}

[data-theme="dark"] .guest-title {
  color: var(--text-light);
}

[data-theme="dark"] .guest-description {
  color: var(--text-light);
  opacity: 0.9;
}

[data-theme="dark"] .guest-features-title {
  color: var(--text-light);
}

[data-theme="dark"] .guest-features-list li {
  color: var(--text-light);
  opacity: 0.9;
}

/* Responsive Homepage Styles */
@media (max-width: 1024px) {
  .resources-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 25px;
    width: 100%;
    max-width: 100%; /* Autofit on tablet */
  }
  
  .articles-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    width: 100%;
    max-width: 100%; /* Autofit on tablet */
  }
  
  .homepage-title {
    font-size: 3rem;
  }
  
  .homepage-subtitle {
    font-size: 1.375rem;
  }
  
  .homepage-section-title {
    font-size: 2.25rem;
  }
  
  .resource-title {
    font-size: 1.75rem;
  }
  
  .resource-description {
    font-size: 1.15rem;
  }
  
  .resource-link-text {
    font-size: 1.1rem;
  }
  
  .article-card-title {
    font-size: 1.75rem;
  }
  
  .article-card-meta {
    font-size: 0.95rem;
  }
}

@media (max-width: 768px) {
  #homepage-wrapper {
    padding: 40px 15px;
  }
  
  .homepage-hero {
    padding: 30px 15px;
    margin-bottom: 40px;
    -webkit-backdrop-filter: var(--blur-subtle);
    backdrop-filter: var(--blur-subtle);
  }
  
  .homepage-title {
    font-size: 2.5rem;
    margin-bottom: 15px;
  }
  
  /* Reduce blur for performance on mobile */
  .article-card,
  .resource-card,
  .search-input-wrapper {
    -webkit-backdrop-filter: var(--blur-subtle);
    backdrop-filter: var(--blur-subtle);
  }
  
  /* Simplify animations on mobile */
  .article-card:hover,
  .resource-card:hover {
    transform: translateY(-4px);
  }
  
  /* Optimize shadows on mobile */
  .home-btn:hover {
    box-shadow: 0 8px 20px rgba(0, 157, 171, 0.3);
  }
  
  /* Touch device optimizations */
  .home-btn {
    min-height: 48px;
  }
  
  .article-card:active,
  .resource-card:active {
    transform: scale(0.98);
  }
  
  .homepage-subtitle {
    font-size: 1.25rem;
    margin-bottom: 30px;
  }
  
  .homepage-buttons {
    flex-direction: column;
    gap: 15px;
}

.home-btn {
    width: 100%;
    max-width: 100%;
    font-size: 1.6rem; /* Increased to match larger text */
    padding: 20px 36px; /* Increased from 16px 32px */
  }
  
  .homepage-search-section {
    margin-bottom: 40px;
    padding: 0 15px;
  }
  
  .homepage-search-form {
    max-width: 90%; /* Wider on mobile for better usability */
    width: 90%;
  }
  
  .search-input {
    font-size: 17px;
    padding: 16px 20px;
  }
  
  .homepage-resources {
    margin-bottom: 60px;
    padding: 0 15px;
  }
  
  .resources-grid {
    grid-template-columns: 1fr;
    gap: 20px;
    margin-top: 30px;
    width: 100%;
    max-width: 100%; /* Autofit on mobile */
  }
  
  .homepage-popular-articles {
    margin-bottom: 60px;
    padding: 0 15px;
  }
  
  .homepage-section-title {
    font-size: 2rem;
    margin-bottom: 30px;
  }
  
  .articles-grid {
    grid-template-columns: 1fr;
    gap: 15px;
    margin-top: 30px;
    width: 100%;
    max-width: 100%; /* Autofit on mobile */
  }
  
  .resource-title {
    font-size: 1.65rem;
  }
  
  .resource-description {
    font-size: 1.1rem;
  }
  
  .resource-link-text {
    font-size: 1.05rem;
  }
  
  .article-card-title {
    font-size: 1.65rem;
  }
  
  .article-card-meta {
    font-size: 0.95rem;
  }
  
  .support-contact-subtitle {
    font-size: 1.375rem;
  }
  
  .support-contact-description {
    font-size: 1.05rem;
  }
  
  .support-contact-card-title {
    font-size: 1.5rem; /* Responsive - proportionally smaller */
  }
  
  .support-contact-card-description {
    font-size: 1.05rem; /* Responsive - proportionally smaller */
  }
  
  .phone-link {
    font-size: 1.1rem; /* Responsive - proportionally smaller */
  }
  
  .guest-title {
    font-size: 2.25rem;
  }
  
  .guest-description {
    font-size: 1.125rem;
  }
  
  .guest-features-title {
    font-size: 1.375rem;
  }
  
  .guest-features-list li {
    font-size: 1.05rem;
  }
  
  .homepage-support-contact {
    margin-bottom: 40px;
    padding: 40px 15px;
  }
  
  .support-contact-grid {
    grid-template-columns: 1fr;
    gap: 20px;
    width: 100%;
    max-width: 100%; /* Autofit on mobile */
  }
  
  .homepage-guest-view {
    padding: 40px 15px;
  }
  
  .guest-content {
    padding: 40px 25px;
  }
  
  .guest-title {
    font-size: 1.75rem;
  }
}

@media (max-width: 480px) {
  #homepage-wrapper {
    padding: 30px 10px;
  }
  
  .homepage-hero {
    padding: 20px 10px;
    margin-bottom: 30px;
  }
  
  .homepage-title {
    font-size: 2rem;
  }
  
  .homepage-subtitle {
    font-size: 1.125rem;
  }
  
  .homepage-buttons {
    gap: 12px;
  }
  
  .home-btn {
    padding: 18px 28px; /* Increased from 14px 24px */
    font-size: 1.5rem; /* Increased to match larger text */
  }
  
  .search-input {
    padding: 14px 16px;
    font-size: 16px;
  }
  
  .search-submit-btn {
    padding: 14px 20px;
  }
  
  .resource-card-link {
    padding: 25px;
  }
  
  .resource-icon {
    width: 70px;
    height: 70px;
  }
  
  .resource-icon-img {
    width: 45px;
    height: 45px;
  }
  
  .resource-icon-fa {
    font-size: 2rem;
  }
  
  .resource-title {
    font-size: 1.5rem;
  }
  
  .resource-description {
    font-size: 1.05rem;
  }
  
  .resource-link-text {
    font-size: 1rem;
  }
  
  .homepage-section-title {
    font-size: 1.75rem;
    margin-bottom: 25px;
  }
  
  .article-card-link {
    padding: var(--spacing-20);
  }
  
  .article-card-title {
    font-size: 1.5rem;
  }
  
  .article-card-meta {
    font-size: 0.95rem;
  }
  
  .homepage-support-contact {
    padding: 30px 15px;
  }
  
  .support-contact-card {
    padding: 25px;
  }
  
  .support-contact-card-title {
    font-size: 1.35rem; /* Responsive - proportionally smaller */
  }
  
  .support-contact-card-description {
    font-size: 0.95rem; /* Responsive - proportionally smaller */
  }
  
  .phone-link {
    font-size: 1rem; /* Responsive - proportionally smaller */
  }
  
  .support-contact-btn {
    font-size: 1rem;
    padding: var(--spacing-sm) var(--spacing-md);
  }
  
  .guest-content {
    padding: 30px 20px;
  }
  
  .guest-title {
    font-size: 2rem;
  }
  
  .guest-description {
    font-size: 1.125rem;
  }
  
  .guest-features-title {
    font-size: 1.25rem;
  }
  
  .guest-features-list li {
    font-size: 1rem;
  }
}

/* ====================================================
   VISUAL ENHANCEMENTS - Micro-interactions, Animations & Effects
   ==================================================== */

/* Smooth Page Transitions - Simplified to prevent layout shifts */
main, .main-2, .main-column {
  animation: pageFadeIn 0.4s ease-out;
  position: relative;
}

/* Enhanced Page Fade In with AI Theme */
@keyframes pageFadeIn {
  from {
    opacity: 0;
    transform: translateY(20px);
    filter: blur(5px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
    filter: blur(0);
  }
}


/* Enhanced Button Micro-interactions */
button, [role=button], [type=button], [type=submit],
.submit-a-request-btn, .submit-a-request,
.home-btn, .see-all-articles, .error-page > a {
  position: relative;
}

button::after, [role=button]::after, [type=button]::after, [type=submit]::after,
.submit-a-request-btn::after, .submit-a-request::after,
.home-btn::after, .see-all-articles::after, .error-page > a::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.6s ease-out, height 0.6s ease-out;
  pointer-events: none;
}

button:active::after, [role=button]:active::after, [type=button]:active::after, [type=submit]:active::after,
.submit-a-request-btn:active::after, .submit-a-request:active::after,
.home-btn:active::after, .see-all-articles:active::after, .error-page > a:active::after {
  width: 300px;
  height: 300px;
  transition: width 0s, height 0s;
}

/* Icon Animations */
i.fa, i.fas, i.far, i.fab, [class*="fa-"] {
  transition: all var(--transition-base);
  display: inline-block;
}

a:hover i.fa, a:hover i.fas, a:hover i.far, a:hover i.fab,
a:hover [class*="fa-"], button:hover i.fa, button:hover [class*="fa-"] {
  transform: scale(1.15) rotate(5deg);
}

/* Pulse Animation for Important Elements */
@keyframes pulse {
  0%, 100% {
    transform: scale(1);
    opacity: 1;
  }
  50% {
    transform: scale(1.05);
    opacity: 0.9;
  }
}

.pulse-animation {
  animation: pulse 2s ease-in-out infinite;
}

/* Shake Animation for Errors */
@keyframes shake {
  0%, 100% { transform: translateX(0); }
  10%, 30%, 50%, 70%, 90% { transform: translateX(-5px); }
  20%, 40%, 60%, 80% { transform: translateX(5px); }
}

.shake-animation {
  animation: shake 0.5s ease-in-out;
}

/* Bounce Animation */
@keyframes bounce {
  0%, 20%, 50%, 80%, 100% {
    transform: translateY(0);
  }
  40% {
    transform: translateY(-10px);
  }
  60% {
    transform: translateY(-5px);
  }
}

.bounce-animation {
  animation: bounce 1s ease-in-out;
}

/* Floating "Back to Top" Button */
.back-to-top {
  position: fixed;
  bottom: 30px;
  right: 30px;
  width: 50px;
  height: 50px;
  background: var(--color-primary-gradient);
  color: var(--text-light);
  border: none;
  border-radius: var(--radius-full);
  box-shadow: var(--shadow-lg);
  cursor: pointer;
  opacity: 0;
  visibility: hidden;
  transition: all var(--transition-base);
  z-index: var(--z-fixed);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
}

.back-to-top.visible {
  opacity: 1;
  visibility: visible;
}

.back-to-top:hover {
  transform: translateY(-5px) scale(1.1);
  box-shadow: 0 8px 20px rgba(0, 157, 171, 0.4);
  background: var(--color-primary-dark);
}

.back-to-top:active {
  transform: translateY(-2px) scale(1.05);
}

.back-to-top i {
  transition: transform var(--transition-base);
}

.back-to-top:hover i {
  transform: translateY(-3px);
}

/* Reading Progress Indicator for Articles */
.reading-progress {
  position: fixed;
  top: 0;
  left: 0;
  height: 4px;
  background: var(--color-primary-gradient);
  z-index: var(--z-fixed);
  transform-origin: left;
  transition: transform 0.1s ease-out;
  box-shadow: 0 2px 4px rgba(0, 157, 171, 0.3);
}

/* Parallax Effect for Hero Sections - Removed to prevent layout issues */
/* Parallax handled via JavaScript only */

/* Enhanced Card Hover Effects */
.article-list li, .search-results-list > *, .comment-list > * {
  position: relative;
}

.article-list li::before, .search-results-list > *::before, .comment-list > *::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(0, 157, 171, 0.1), transparent);
  transition: left 0.5s ease-out;
  z-index: 0;
}

.article-list li:hover::before, .search-results-list > *:hover::before, .comment-list > *:hover::before {
  left: 100%;
}

.article-list li > *, .search-results-list > * > *, .comment-list > * > * {
  position: relative;
  z-index: 1;
}

/* Enhanced Input Focus Effects */
input:focus, textarea:focus, select:focus {
  animation: inputFocus 0.3s ease-out;
}

@keyframes inputFocus {
  0% {
    transform: scale(1);
  }
  50% {
    transform: scale(1.02);
  }
  100% {
    transform: scale(1);
  }
}

/* Loading Spinner Enhancement */
@keyframes spin {
  from {
    transform: rotate(0deg);
  }
  to {
    transform: rotate(360deg);
  }
}

.loading-spinner {
  display: inline-block;
  width: 20px;
  height: 20px;
  border: 3px solid rgba(0, 157, 171, 0.2);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
}

/* Smooth Scroll Behavior */
html {
  scroll-behavior: smooth;
}

/* Enhanced Link Hover with Underline Animation - Only apply to specific links */
.article-list li a, .search-results-list a, .category-list a, .section-list a {
  position: relative;
  overflow: visible;
}

.article-list li a::after, .search-results-list a::after, .category-list a::after, .section-list a::after {
  content: '';
  position: absolute;
  width: 0;
  height: 2px;
  bottom: -2px;
  left: 0;
  background: var(--color-primary-gradient);
  transition: all var(--transition-base);
  border-radius: var(--radius-full);
}

.article-list li a:hover::after, .search-results-list a:hover::after, .category-list a:hover::after, .section-list a:hover::after {
  width: 100%;
}

/* Dropdown Menu Visibility - Hide by default, show when open */
.dropdown-menu {
  display: none !important;
  position: absolute;
  z-index: var(--z-high);
  animation: dropdownFadeIn 0.3s ease-out;
  transform-origin: top;
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-xl);
  min-width: 200px;
  max-height: 400px;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 8px 0;
  margin-top: 4px;
}

/* Header dropdown menus need higher z-index than header */
.header-inner .user-nav .dropdown-menu,
.header-inner .user-nav .dropdown-menu-caret,
.header-inner .user-nav .user-info.dropdown .dropdown-menu,
.header-inner .user-nav .menuBars .dropdown-menu {
  z-index: 9999 !important;
  position: absolute !important;
}

/* Enhanced Dropdown Menu Scrolling */
.dropdown-menu::-webkit-scrollbar {
  width: 8px;
}

.dropdown-menu::-webkit-scrollbar-track {
  background: var(--bg-secondary);
  border-radius: 4px;
}

.dropdown-menu::-webkit-scrollbar-thumb {
  background: var(--color-primary);
  border-radius: 4px;
  transition: background var(--transition-base);
}

.dropdown-menu::-webkit-scrollbar-thumb:hover {
  background: var(--color-primary-dark);
}

/* Dropdown Menu Items */
.dropdown-menu a,
.dropdown-menu li > a,
.dropdown-menu [role="menuitem"],
.dropdown-menu-caret a,
.dropdown-menu-caret li > a,
.dropdown-menu-caret [role="menuitem"],
.dropdown-menu-end a,
.dropdown-menu-end li > a,
.dropdown-menu-end [role="menuitem"] {
  display: block;
  padding: var(--spacing-sm) var(--spacing-sm);
  color: var(--text-primary);
  text-decoration: none;
  transition: all var(--transition-base);
  font-size: 1.2rem; /* Increased from var(--font-size-base) */
  line-height: 1.5;
  position: relative;
  border-left: 3px solid transparent;
}

.dropdown-menu a:hover,
.dropdown-menu li > a:hover,
.dropdown-menu [role="menuitem"]:hover,
.dropdown-menu a:focus,
.dropdown-menu li > a:focus,
.dropdown-menu [role="menuitem"]:focus,
.dropdown-menu-caret a:hover,
.dropdown-menu-caret li > a:hover,
.dropdown-menu-caret [role="menuitem"]:hover,
.dropdown-menu-caret a:focus,
.dropdown-menu-caret li > a:focus,
.dropdown-menu-caret [role="menuitem"]:focus,
.dropdown-menu-end a:hover,
.dropdown-menu-end li > a:hover,
.dropdown-menu-end [role="menuitem"]:hover,
.dropdown-menu-end a:focus,
.dropdown-menu-end li > a:focus,
.dropdown-menu-end [role="menuitem"]:focus {
  background: linear-gradient(90deg, var(--bg-secondary) 0%, var(--bg-tertiary) 100%);
  color: var(--color-primary);
  border-left-color: var(--color-primary);
  padding-left: 20px;
  transform: translateX(2px);
}

.dropdown-menu a:active,
.dropdown-menu li > a:active,
.dropdown-menu [role="menuitem"]:active {
  background: var(--color-primary);
  color: var(--text-light);
  transform: translateX(4px);
}

/* Selected/Active Dropdown Item */
.dropdown-menu a.selected,
.dropdown-menu li.active > a,
.dropdown-menu [role="menuitem"][aria-selected="true"] {
  background: var(--color-primary);
  color: var(--text-light);
  border-left-color: var(--color-primary-dark);
  font-weight: 600;
}

.dropdown-menu a.selected:hover,
.dropdown-menu li.active > a:hover {
  background: var(--color-primary-dark);
  color: var(--text-light);
}

/* Show dropdown menu when parent dropdown has .open class (Bootstrap/Zendesk standard) */
.dropdown.open > .dropdown-menu,
.dropdown.open .dropdown-menu,
.dropdown.open .dropdown-menu-caret {
  display: block !important;
}

/* Show dropdown menu when aria-expanded is true */
.dropdown[aria-expanded="true"] > .dropdown-menu,
.dropdown[aria-expanded="true"] .dropdown-menu,
.dropdown-toggle[aria-expanded="true"] + .dropdown-menu,
.dropdown-toggle[aria-expanded="true"] ~ .dropdown-menu {
  display: block !important;
}

/* Ensure header dropdown menus respect visibility rules and appear above header */
.header-inner .user-nav .dropdown-menu {
  display: none !important;
  z-index: 9999 !important;
  position: absolute !important;
}

.header-inner .user-nav .dropdown.open .dropdown-menu,
.header-inner .user-nav .dropdown.open .dropdown-menu-caret,
.header-inner .user-nav .dropdown[aria-expanded="true"] .dropdown-menu,
.header-inner .user-nav .user-info.dropdown.open .dropdown-menu,
.header-inner .user-nav .user-info.dropdown[aria-expanded="true"] .dropdown-menu,
.header-inner .user-nav .menuBars.dropdown.open .dropdown-menu,
.header-inner .user-nav .menuBars.dropdown[aria-expanded="true"] .dropdown-menu {
  display: block !important;
  z-index: 9999 !important;
  position: absolute !important;
}

/* Fix menuBars dropdown menu display - use block instead of flex when open */
.header-inner .user-nav .menuBars.dropdown.open .dropdown-menu,
.header-inner .user-nav .menuBars.dropdown[aria-expanded="true"] .dropdown-menu {
  display: block !important;
  flex-direction: column; /* Keep flex layout but use block display */
  z-index: 9999 !important;
  position: absolute !important;
}

@keyframes dropdownFadeIn {
  from {
    opacity: 0;
    transform: translateY(-10px) scale(0.95);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

/* Enhanced Table Row Animations - Disabled to prevent layout issues */
/* Removed row animations that were causing alignment problems */

/* Enhanced Badge Animations */
.request-status, .label, .badge {
  transition: all var(--transition-base);
  position: relative;
}

.request-status::before, .label::before, .badge::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent);
  transition: left 0.5s ease-out;
}

.request-status:hover::before, .label:hover::before, .badge:hover::before {
  left: 100%;
}

/* Enhanced Image Loading Animation */
img:not([src]) {
  opacity: 0;
}

img[src] {
  opacity: 1;
  transition: opacity 0.3s ease-out;
}

@keyframes imageFadeIn {
  from {
    opacity: 0;
    transform: scale(0.95);
  }
  to {
    opacity: 1;
    transform: scale(1);
  }
}

/* Staggered Animation for Lists - Simplified to prevent layout issues */
/* Removed staggered animations that were causing alignment problems */

/* Enhanced Form Field Animations */
input, textarea, select {
  transition: all var(--transition-base);
}

input:invalid:not(:placeholder-shown), textarea:invalid:not(:placeholder-shown) {
  border-color: var(--color-accent);
  animation: shake 0.5s ease-in-out;
}

input:valid:not(:placeholder-shown), textarea:valid:not(:placeholder-shown) {
  border-color: var(--color-success);
}

/* Enhanced Navigation Item Animations */
.nav li a, .nav-bordered li a, .nav-spaced li a,
.my-activities-sub-nav li a {
  position: relative;
}

.nav li a::before, .nav-bordered li a::before, .nav-spaced li a::before,
.my-activities-sub-nav li a::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 0;
  height: 100%;
  background: var(--color-primary-gradient);
  opacity: 0.1;
  transition: width 0.3s var(--ease-out-expo);
  z-index: -1;
  border-radius: var(--radius-md);
}

/* Active State Indicator */
.nav li a[aria-current="page"]::before,
.my-activities-sub-nav li a[aria-current="page"]::before {
  content: '';
  position: absolute;
  left: -10px;
  top: 50%;
  transform: translateY(-50%);
  width: 4px;
  height: 80%;
  background: var(--gradient-primary);
  border-radius: 2px;
  animation: slideIn 0.3s var(--ease-out-expo);
}

.nav li a:hover::before, .nav-bordered li a:hover::before, .nav-spaced li a:hover::before,
.my-activities-sub-nav li a:hover::before {
  width: 100%;
}

/* Enhanced Social Links Animation */
.social-links a {
  position: relative;
  overflow: visible;
}

.social-links a::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(0, 157, 171, 0.2);
  transform: translate(-50%, -50%);
  transition: width 0.4s ease-out, height 0.4s ease-out;
  z-index: 0;
}

.social-links a:hover::after {
  width: 120%;
  height: 120%;
}

.social-links a i {
  position: relative;
  z-index: 1;
}

/* Enhanced Search Box Animation - Removed scale transform that breaks layout */

/* Enhanced Breadcrumb Animation - Simplified */
.breadcrumbs li a {
  transition: color var(--transition-base);
}

/* Enhanced Pagination Animation */
.pagination a, .pagination span {
  position: relative;
}

.pagination a::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: var(--color-primary-gradient);
  opacity: 0.2;
  transition: left 0.3s ease-out;
  z-index: -1;
}

.pagination a:hover::before {
  left: 0;
}

/* Enhanced Modal/Overlay Animations */
.modal, .overlay {
  animation: modalFadeIn 0.3s ease-out;
}

@keyframes modalFadeIn {
  from {
    opacity: 0;
    transform: scale(0.9);
  }
  to {
    opacity: 1;
    transform: scale(1);
  }
}

/* Tooltip animations removed - no hover balloon/tooltip effects */

/* Enhanced Logo Animation - Bounce effect removed */
.logo img {
  transition: all var(--transition-base);
}

/* Enhanced Dark Mode Toggle Animation */
.theme-toggle, #theme-toggle {
  transition: all var(--transition-base);
  position: relative;
}

.theme-toggle:hover, #theme-toggle:hover {
  /* Hover effects disabled */
  transform: none;
}

.theme-toggle:active, #theme-toggle:active {
  /* Active effects disabled */
  transform: none;
}

/* Enhanced Request Status Badge Pulse */
.request-open, .request-answered {
  animation: statusPulse 2s ease-in-out infinite;
}

@keyframes statusPulse {
  0%, 100% {
    box-shadow: var(--shadow-sm);
  }
  50% {
    box-shadow: 0 0 15px currentColor;
  }
}

/* Enhanced Attachment Icon Animation */
.attachment-list li:before, .screencast-list li:before {
  animation: iconBounce 2s ease-in-out infinite;
}

@keyframes iconBounce {
  0%, 100% {
    transform: translateY(0);
  }
  50% {
    transform: translateY(-3px);
  }
}

/* Smooth Hover Transitions for Interactive Elements Only */
a, button, [role=button], input, textarea, select, 
.nav li a, .dropdown-menu a, .pagination a,
.article-list li, .search-results-list > *, .comment-list > * {
  transition-property: transform, opacity, background-color, border-color, color, box-shadow;
  transition-duration: var(--transition-base);
  transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1);
}

/* Disable transitions for users who prefer reduced motion */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
  
  body::before {
    animation: none !important;
  }
}

/* High Contrast Support */
@media (prefers-contrast: high) {
  .homepage-hero,
  .article-card,
  .resource-card,
  .search-input-wrapper {
    -webkit-backdrop-filter: none;
    backdrop-filter: none;
    background: rgba(255, 255, 255, 0.95);
    border-width: 2px;
  }
  
  [data-theme="dark"] .homepage-hero,
  [data-theme="dark"] .article-card,
  [data-theme="dark"] .resource-card,
  [data-theme="dark"] .search-input-wrapper {
    background: rgba(26, 35, 50, 0.95);
  }
}

/* Enhanced Form Validation Styles */
input.valid, textarea.valid, select.valid {
  border-color: var(--color-success) !important;
  box-shadow: 0 0 0 3px rgba(81, 207, 102, 0.2) !important;
}

input.invalid, textarea.invalid, select.invalid {
  border-color: var(--color-accent) !important;
  box-shadow: 0 0 0 3px rgba(255, 107, 107, 0.2) !important;
}

/* Enhanced Community Links Hover Effects */
.communityLinks .linkBlock .imgText {
  transition: all var(--transition-base);
  position: relative;
}

.communityLinks .linkBlock .imgText::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: radial-gradient(circle at center, rgba(0, 157, 171, 0.3) 0%, transparent 70%);
  opacity: 0;
  transition: opacity var(--transition-base);
  z-index: 1;
}

.communityLinks .linkBlock .imgText:hover::before {
  opacity: 1;
}

.communityLinks .linkBlock .imgText:hover {
  transform: translateY(-8px) scale(1.05);
  box-shadow: 0 12px 24px rgba(0, 0, 0, 0.3);
}

.communityLinks .linkBlock .imgText img {
  transition: transform var(--transition-base);
  position: relative;
  z-index: 2;
}

.communityLinks .linkBlock .imgText:hover img {
  transform: scale(1.1) rotate(5deg);
}

/* Enhanced Request Details Section - Keep existing positioning */

/* Enhanced Comment Cards - Keep existing positioning */

/* Enhanced Search Results Cards - Keep existing positioning */

/* Enhanced Category/Section Cards */
.category-empty, .section {
  position: relative;
}

.category-empty::after, .section::after {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(circle, rgba(0, 157, 171, 0.1) 0%, transparent 70%);
  opacity: 0;
  transition: opacity var(--transition-base);
  pointer-events: none;
}

.category-empty:hover::after, .section:hover::after {
  opacity: 1;
}

/* Enhanced Side Column Items */
.side-column li {
  position: relative;
}

.side-column li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 0;
  background: var(--color-primary-gradient);
  opacity: 0.1;
  transition: width var(--transition-base);
  z-index: 0;
}

.side-column li:hover::before {
  width: 100%;
}

.side-column li a {
  position: relative;
  z-index: 1;
}

/* Enhanced Pagination Current Page */
.pagination-current {
  position: relative;
}

.pagination-current::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: rgba(255, 255, 255, 0.2);
  transition: left 0.5s ease-out;
}

.pagination-current:hover::before {
  left: 100%;
}

/* Enhanced Dropdown Menu Items */
.dropdown-menu a {
  position: relative;
}

.dropdown-menu a::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 0;
  background: var(--color-primary-gradient);
  opacity: 0.1;
  transition: width var(--transition-base);
  z-index: 0;
}

.dropdown-menu a:hover::before {
  width: 100%;
}

.dropdown-menu a {
  position: relative;
  z-index: 1;
}

/* Enhanced Table Cell Hover */
/* Removed td::before overlay that was causing layout issues */
/* Table cells maintain their original styling */

/* Enhanced Article Vote Buttons */
.article-vote-up, .article-vote-down {
  position: relative;
}

.article-vote-up::after, .article-vote-down::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(0, 157, 171, 0.2);
  transform: translate(-50%, -50%);
  transition: width 0.4s ease-out, height 0.4s ease-out;
}

.article-vote-up:active::after, .article-vote-down:active::after {
  width: 200px;
  height: 200px;
}

/* Enhanced Footer Links */
.footer a {
  position: relative;
}

.footer a::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  width: 0;
  height: 2px;
  background: var(--color-primary-light);
  transition: width var(--transition-base);
}

.footer a:hover::after {
  width: 100%;
}

/* Enhanced Header Logo */
/* Logo styles consolidated above */

/* Smooth Scroll Offset for Anchor Links */
html {
  scroll-padding-top: 80px;
}

/* Enhanced Focus Visible States */
*:focus-visible {
  outline: 3px solid var(--color-primary);
  outline-offset: 3px;
  border-radius: var(--radius-sm);
}

/* Enhanced Loading States */
.loading, .is-loading {
  position: relative;
  pointer-events: none;
  opacity: 0.6;
}

.loading::after, .is-loading::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 20px;
  height: 20px;
  margin: -10px 0 0 -10px;
  border: 3px solid rgba(0, 157, 171, 0.2);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
}

/* ============================================
   UI ENHANCEMENTS - COMPREHENSIVE IMPLEMENTATION
   ============================================ */

/* Toast Notification System */
.toast-container {
  position: fixed;
  top: 80px;
  right: 20px;
  z-index: var(--z-modal);
  display: flex;
  flex-direction: column;
  gap: 12px;
  max-width: 400px;
  pointer-events: none;
}

.toast {
  background: var(--bg-primary);
  color: var(--text-primary);
  padding: 16px 20px;
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 300px;
  max-width: 400px;
  pointer-events: auto;
  animation: slideInRight 0.3s ease-out;
  border-left: 4px solid var(--color-primary);
  transition: all var(--transition-base);
}

.toast:hover {
  transform: translateX(-4px);
  box-shadow: var(--shadow-xl);
}

.toast.success {
  border-left-color: var(--color-success);
}

.toast.error {
  border-left-color: var(--color-accent);
}

.toast.warning {
  border-left-color: var(--color-warning);
}

.toast.info {
  border-left-color: var(--color-info);
}

.toast-icon {
  font-size: 20px;
  flex-shrink: 0;
}

.toast-content {
  flex: 1;
}

.toast-title {
  font-weight: 600;
  margin-bottom: 4px;
  font-size: var(--font-size-base);
}

.toast-message {
  font-size: var(--font-size-sm);
  color: var(--text-secondary);
  line-height: 1.4;
}

.toast-close {
  background: none;
  border: none;
  color: var(--text-tertiary);
  cursor: pointer;
  font-size: 18px;
  padding: 0;
  width: 24px;
  height: 24px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: var(--radius-sm);
  transition: all var(--transition-fast);
  flex-shrink: 0;
}

.toast-close:hover {
  background: var(--bg-secondary);
  color: var(--text-primary);
}

@keyframes slideInRight {
  from {
    transform: translateX(100%);
    opacity: 0;
  }
  to {
    transform: translateX(0);
    opacity: 1;
  }
}

.toast.hiding {
  animation: slideOutRight 0.3s ease-in forwards;
}

@keyframes slideOutRight {
  from {
    transform: translateX(0);
    opacity: 1;
  }
  to {
    transform: translateX(100%);
    opacity: 0;
  }
}

/* Loading Skeleton Loaders */
.skeleton {
  background: linear-gradient(90deg, var(--bg-secondary) 25%, var(--bg-tertiary) 50%, var(--bg-secondary) 75%);
  background-size: 200% 100%;
  animation: skeleton-loading 1.5s ease-in-out infinite;
  border-radius: var(--radius-sm);
}

@keyframes skeleton-loading {
  0% {
    background-position: 200% 0;
  }
  100% {
    background-position: -200% 0;
  }
}

.skeleton-text {
  height: 16px;
  margin-bottom: 8px;
}

.skeleton-text:last-child {
  margin-bottom: 0;
}

.skeleton-text.short {
  width: 60%;
}

.skeleton-text.medium {
  width: 80%;
}

.skeleton-title {
  height: 24px;
  width: 70%;
  margin-bottom: 16px;
}

.skeleton-avatar {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-full);
}

.skeleton-button {
  height: 40px;
  width: 120px;
  border-radius: var(--radius-md);
}

.skeleton-card {
  padding: var(--spacing-20);
  border-radius: var(--radius-lg);
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
}

.skeleton-table-row {
  height: 50px;
  margin-bottom: 8px;
}

/* Empty States */
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-secondary);
}

.empty-state-icon {
  font-size: 64px;
  margin-bottom: 20px;
  opacity: 0.5;
}

.empty-state-title {
  font-size: 24px;
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 12px;
}

.empty-state-message {
  font-size: 16px;
  color: var(--text-secondary);
  margin-bottom: 24px;
  max-width: 500px;
  margin-left: auto;
  margin-right: auto;
}

.empty-state-action {
  display: inline-block;
  padding: var(--spacing-sm) var(--spacing-md);
  background: var(--color-primary);
  color: var(--text-light);
  text-decoration: none;
  border-radius: var(--radius-md);
  font-weight: 600;
  transition: all var(--transition-base);
}

.empty-state-action:hover {
  background: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

/* Table Enhancements */
.table-wrapper {
  overflow-x: auto;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
}

table.sortable th {
  cursor: pointer;
  -webkit-user-select: none;
  user-select: none;
  position: relative;
  padding-right: 30px;
}

/* Hover effects removed for table headers */
table.sortable th:hover {
  background: var(--bg-secondary) !important; /* Keep same background */
  color: var(--text-primary) !important; /* Ensure text is visible */
}

[data-theme="dark"] table.sortable th:hover {
  background: var(--bg-secondary) !important; /* Keep same background */
  color: var(--text-primary) !important; /* Ensure text is visible */
}

table.sortable th.sort-asc::after {
  content: ' ▲';
  position: absolute;
  right: 10px;
  color: var(--color-primary);
  font-size: var(--font-size-xs);
}

table.sortable th.sort-desc::after {
  content: ' ▼';
  position: absolute;
  right: 10px;
  color: var(--color-primary);
  font-size: var(--font-size-xs);
}

/* Table Row Selection */
.table-row-select {
  display: table-cell !important;
  text-align: center;
  width: 44px;
}

.table-row-select input[type="checkbox"] {
  display: inline-block !important;
}

table tbody tr.selected {
  background: var(--bg-secondary);
  border-left: 3px solid var(--color-primary);
}

table tbody tr:hover {
  background: var(--bg-secondary);
  cursor: pointer;
}

.bulk-actions {
  display: none !important;
}

.bulk-actions.active {
  display: none !important;
}

.bulk-actions-count {
  display: none !important;
}

.bulk-actions-btn {
  display: none !important;
}

/* Quick Filter Chips */
.filter-chips {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 20px;
}

.filter-chip {
  padding: 8px 16px;
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-full);
  cursor: pointer;
  transition: all var(--transition-base);
  font-size: var(--font-size-sm);
  font-weight: 500;
  color: var(--text-secondary);
}

.filter-chip:hover {
  background: var(--bg-secondary);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

.filter-chip.active {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
}

/* Date Range Picker */
.date-range-picker {
  display: flex;
  gap: 12px;
  align-items: center;
  margin-bottom: 20px;
}

.date-range-picker input[type="date"] {
  padding: 8px 12px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-sm);
  font-size: var(--font-size-sm);
  background: var(--bg-primary);
  color: var(--text-primary);
}

.date-range-picker input[type="date"]:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.1);
}

/* Keyboard Shortcut Indicator */
.keyboard-shortcut {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin-left: 8px;
  font-size: var(--font-size-xs);
  color: var(--text-tertiary);
}

.kbd-key {
  padding: 2px 6px;
  background: var(--bg-secondary);
  border: 1px solid var(--border-color);
  border-radius: 4px;
  font-family: monospace;
  font-size: 11px;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
}

/* Enhanced Search with Autocomplete */
.search-autocomplete {
  position: absolute;
  top: 100%;
  left: 0;
  right: 0;
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-top: none;
  border-radius: 0 0 var(--radius-md) var(--radius-md);
  box-shadow: var(--shadow-lg);
  max-height: 400px;
  overflow-y: auto;
  z-index: var(--z-dropdown);
  display: none;
}

.search-autocomplete.active {
  display: block;
}

.search-autocomplete-item {
  padding: var(--spacing-sm) var(--spacing-sm);
  cursor: pointer;
  transition: all var(--transition-fast);
  border-bottom: 1px solid var(--border-color);
}

.search-autocomplete-item:last-child {
  border-bottom: none;
}

.search-autocomplete-item:hover,
.search-autocomplete-item.selected {
  background: var(--bg-secondary);
}

.search-autocomplete-item-title {
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 4px;
}

.search-autocomplete-item-meta {
  font-size: var(--font-size-xs);
  color: var(--text-tertiary);
}

.search-autocomplete-recent {
  padding: 8px 16px;
  font-size: var(--font-size-xs);
  font-weight: 600;
  color: var(--text-tertiary);
  text-transform: uppercase;
  border-bottom: 1px solid var(--border-color);
  background: var(--bg-secondary);
}

/* Timeline View for Request Details - Default View */
.timeline {
  position: relative;
  padding-left: 40px;
  margin: 30px 0;
  display: block !important;
  width: 100%;
  max-width: 100%;
}

.timeline::before {
  content: '';
  position: absolute;
  left: 12px;
  top: 0;
  bottom: 0;
  width: 4px;
  background: linear-gradient(180deg, var(--color-primary) 0%, var(--color-primary-light) 50%, var(--color-primary) 100%);
  background-size: 100% 200%;
  border-radius: 2px;
  box-shadow: 0 0 10px rgba(0, 157, 171, 0.3);
  animation: timelineFlow 3s ease-in-out infinite;
}

@keyframes timelineFlow {
  0%, 100% { 
    background-position: 0% 0%;
    box-shadow: 0 0 10px rgba(0, 157, 171, 0.3);
  }
  50% { 
    background-position: 0% 100%;
    box-shadow: 0 0 20px rgba(34, 189, 217, 0.5);
  }
}

.timeline-item {
  position: relative;
  margin-bottom: 30px;
  padding-left: 30px;
}

.timeline-item::before {
  content: '';
  position: absolute;
  left: -28px;
  top: 8px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--color-primary-gradient);
  border: 4px solid var(--bg-primary);
  box-shadow: 0 0 0 3px var(--color-primary), 0 0 15px rgba(0, 157, 171, 0.5), inset 0 0 10px rgba(255, 255, 255, 0.3);
  z-index: 2;
  animation: nodePulse 2s ease-in-out infinite;
  transition: all var(--transition-base);
}

.timeline-item:hover::before {
  transform: scale(1.3);
  box-shadow: 0 0 0 4px var(--color-primary), 0 0 25px rgba(0, 157, 171, 0.7), inset 0 0 15px rgba(255, 255, 255, 0.5);
}

@keyframes nodePulse {
  0%, 100% { 
    box-shadow: 0 0 0 3px var(--color-primary), 0 0 15px rgba(0, 157, 171, 0.5), inset 0 0 10px rgba(255, 255, 255, 0.3);
  }
  50% { 
    box-shadow: 0 0 0 4px var(--color-primary-light), 0 0 20px rgba(34, 189, 217, 0.7), inset 0 0 15px rgba(255, 255, 255, 0.5);
  }
}

.timeline-item-header {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 12px;
}

.timeline-item-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  overflow: hidden;
  flex-shrink: 0;
  border: 2px solid var(--border-color);
  background: var(--bg-secondary);
}

.timeline-item-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.timeline-item-avatar-agent {
  border-color: var(--color-primary);
}

.timeline-item-meta {
  display: flex;
  flex-direction: column;
  gap: 4px;
  flex: 1;
}

.timeline-item-author {
  font-weight: 600;
  color: var(--text-primary);
  font-size: var(--font-size-base);
}

.timeline-item-date {
  font-size: 13px;
  color: var(--text-tertiary);
}

.timeline-item-content {
  background: rgba(255, 255, 255, 0.9);
  -webkit-backdrop-filter: blur(5px);
  backdrop-filter: blur(5px);
  border: 2px solid rgba(0, 157, 171, 0.1);
  border-left: 4px solid var(--color-primary);
  border-radius: var(--radius-md);
  padding: var(--spacing-20);
  margin-top: 8px;
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  position: relative;
  overflow: hidden;
}

.timeline-item-content::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 4px;
  height: 100%;
  background: var(--color-primary-gradient);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform var(--transition-base);
}

.timeline-item-content:hover {
  box-shadow: var(--shadow-lg), 0 0 20px rgba(0, 157, 171, 0.2);
  border-color: var(--color-primary);
  transform: translateX(5px);
  background: rgba(255, 255, 255, 0.95);
}

.timeline-item-content:hover::before {
  transform: scaleY(1);
}

[data-theme="dark"] .timeline-item-content {
  background: rgba(26, 35, 50, 0.9);
  border-color: rgba(34, 189, 217, 0.2);
}

[data-theme="dark"] .timeline-item-content:hover {
  background: rgba(26, 35, 50, 0.95);
  box-shadow: var(--shadow-lg), 0 0 25px rgba(34, 189, 217, 0.3);
}

.timeline-item-content .comment-body-wrapper {
  display: flex;
  align-items: flex-start;
  gap: 16px;
}

.timeline-item-content .comment-body {
  color: var(--text-primary);
  line-height: 1.6;
  flex: 1;
  min-width: 0;
}

/* Square Attachment Grid - Right Aligned */
.timeline-item-content .attachment-grid {
  display: flex;
  flex-direction: column;
  gap: 8px;
  flex-shrink: 0;
  align-items: flex-end;
}

.timeline-item-content .attachment-square {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  width: 80px;
  height: 80px;
  background: var(--bg-secondary);
  border: 2px solid var(--border-color);
  border-radius: var(--radius-md);
  padding: 8px;
  text-decoration: none;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
  position: relative;
  overflow: hidden;
}

.timeline-item-content .attachment-square:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary);
  background: var(--bg-tertiary);
}

.timeline-item-content .attachment-square i {
  font-size: 24px;
  color: var(--color-primary);
  margin-bottom: 4px;
}

.timeline-item-content .attachment-square .attachment-name {
  font-size: 10px;
  color: var(--text-primary);
  text-align: center;
  word-break: break-word;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  -webkit-box-orient: vertical;
  line-height: 1.2;
  max-width: 100%;
}

.timeline-item-content .attachment-square:hover i {
  color: var(--color-primary-dark);
  transform: scale(1.1);
}

[data-theme="dark"] .timeline-item-content .attachment-square {
  background: var(--bg-tertiary);
  border-color: var(--border-dark);
}

[data-theme="dark"] .timeline-item-content .attachment-square:hover {
  background: rgba(34, 189, 217, 0.1);
  border-color: var(--color-primary-light);
}

/* Timeline Animation */
@keyframes fadeInUp {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.timeline-item {
  animation: fadeInUp 0.4s ease-out forwards;
}

[data-theme="dark"] .timeline-item-content {
  background: var(--bg-secondary);
  border-color: var(--border-dark);
}

[data-theme="dark"] .timeline-item-avatar {
  border-color: var(--border-dark);
}

[data-theme="dark"] .timeline-item-avatar-agent {
  border-color: var(--color-primary-light);
}

/* Multi-step Form */
.form-steps {
  display: flex;
  justify-content: space-between;
  margin-bottom: 30px;
  position: relative;
}

.form-steps::before {
  content: '';
  position: absolute;
  top: 20px;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--border-color);
  z-index: 0;
}

.form-step {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  flex: 1;
}

.form-step-number {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--bg-primary);
  border: 2px solid var(--border-color);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  color: var(--text-secondary);
  margin-bottom: 8px;
  transition: all var(--transition-base);
}

.form-step.active .form-step-number {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
}

.form-step.completed .form-step-number {
  background: var(--color-success);
  color: var(--text-light);
  border-color: var(--color-success);
}

.form-step-label {
  font-size: var(--font-size-xs);
  color: var(--text-secondary);
  text-align: center;
}

.form-step.active .form-step-label {
  color: var(--text-primary);
  font-weight: 600;
}

.form-step-panel {
  display: none;
}

.form-step-panel.active {
  display: block;
  animation: fadeIn 0.3s ease-in;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* Progress Indicator */
.progress-bar {
  width: 100%;
  height: 4px;
  background: var(--bg-secondary);
  border-radius: var(--radius-full);
  overflow: hidden;
  margin: 20px 0;
}

.progress-bar-fill {
  height: 100%;
  background: var(--color-primary-gradient);
  transition: width 0.3s ease;
  border-radius: var(--radius-full);
}

/* Character Counter */
.char-counter {
  font-size: var(--font-size-xs);
  color: var(--text-tertiary);
  text-align: right;
  margin-top: 4px;
}

.char-counter.warning {
  color: var(--color-warning);
}

.char-counter.error {
  color: var(--color-accent);
}

/* Enhanced Mobile Menu */
.mobile-menu-toggle {
  display: none;
}

@media (max-width: 768px) {
  .mobile-menu-toggle {
    display: block;
  }
  
  .mobile-menu {
    position: fixed;
    top: 0;
    left: -100%;
    width: 280px;
    height: 100vh;
    background: var(--bg-primary);
    box-shadow: var(--shadow-xl);
    transition: left 0.3s ease;
    z-index: var(--z-modal);
    overflow-y: auto;
    padding: var(--spacing-20);
  }
  
  .mobile-menu.active {
    left: 0;
  }
  
  .mobile-menu-overlay {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: calc(var(--z-modal) - 1);
  }
  
  .mobile-menu-overlay.active {
    display: block;
  }
}

/* Dashboard Statistics Cards */
.dashboard-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 20px;
  margin-bottom: 30px;
}

.stat-card {
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: var(--spacing-20);
  transition: all var(--transition-base);
}

.stat-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary);
}

.stat-card-value {
  font-size: 32px;
  font-weight: 700;
  color: var(--color-primary);
  margin-bottom: 8px;
}

.stat-card-label {
  font-size: var(--font-size-sm);
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.stat-card-change {
  font-size: var(--font-size-xs);
  margin-top: 8px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.stat-card-change.positive {
  color: var(--color-success);
}

.stat-card-change.negative {
  color: var(--color-accent);
}

/* Quick Actions */
.quick-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 30px;
}

.quick-action-btn {
  padding: var(--spacing-sm) var(--spacing-md);
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  color: var(--text-primary);
  text-decoration: none;
  font-weight: 500;
  transition: all var(--transition-base);
  display: flex;
  align-items: center;
  gap: 8px;
}

.quick-action-btn:hover {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

/* Export Format Selector */
.export-format-selector {
  display: flex;
  gap: 8px;
  margin-left: 12px;
}

.export-format-btn {
  padding: 6px 12px;
  background: var(--bg-secondary);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: var(--font-size-xs);
  transition: all var(--transition-fast);
}

.export-format-btn:hover {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
}

.export-format-btn.active {
  background: var(--color-primary);
  color: var(--text-light);
  border-color: var(--color-primary);
}

/* Enhanced Focus States for Accessibility */
*:focus-visible {
  outline: 3px solid var(--color-primary);
  outline-offset: 3px;
  border-radius: var(--radius-sm);
}

button:focus-visible,
a:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid var(--color-primary);
  outline-offset: 3px;
}

/* Skip to Main Content Link */
.skip-to-main {
  position: absolute;
  top: -100px;
  left: 0;
  background: var(--color-primary);
  color: var(--text-light);
  padding: 12px 20px;
  text-decoration: none;
  z-index: var(--z-modal);
  border-radius: 0 0 var(--radius-md) 0;
  font-weight: 600;
}

.skip-to-main:focus {
  top: 0;
}

/* Print Styles */
/* AI-Themed Background Patterns */
body::before {
  content: '';
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-image: 
    radial-gradient(circle at 10% 20%, rgba(0, 157, 171, 0.03) 0%, transparent 50%),
    radial-gradient(circle at 90% 80%, rgba(34, 189, 217, 0.03) 0%, transparent 50%),
    radial-gradient(circle at 50% 50%, rgba(0, 157, 171, 0.02) 0%, transparent 50%);
  pointer-events: none;
  z-index: 0;
  animation: backgroundFloat 20s ease-in-out infinite;
}

@keyframes backgroundFloat {
  0%, 100% { transform: translateY(0) translateX(0); }
  33% { transform: translateY(-20px) translateX(10px); }
  66% { transform: translateY(10px) translateX(-10px); }
}

@keyframes progressiveLoad {
  0% {
    opacity: 0;
    transform: translateY(20px);
  }
  100% {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes ripple {
  0% {
    transform: scale(0);
    opacity: 1;
  }
  100% {
    transform: scale(4);
    opacity: 0;
  }
}

@keyframes slideIn {
  from {
    transform: translateY(-50%) scaleY(0);
  }
  to {
    transform: translateY(-50%) scaleY(1);
  }
}

@keyframes shimmer {
  0% {
    background-position: -1000px 0;
  }
  100% {
    background-position: 1000px 0;
  }
}

main, .main-2 {
  position: relative;
  z-index: 1;
}

/* AI-Themed Form Enhancements */
input[type="text"],
input[type="email"],
input[type="search"],
textarea,
select {
  transition: all var(--transition-base);
  position: relative;
}

input[type="text"]:focus,
input[type="email"]:focus,
input[type="search"]:focus,
textarea:focus,
select:focus {
  box-shadow: 0 0 0 3px rgba(0, 157, 171, 0.1), 0 0 15px rgba(0, 157, 171, 0.2);
  border-color: var(--color-primary);
  transform: translateY(-1px);
}

/* Enhanced Card Hover Effects */
.card,
.panel,
.section {
  transition: all var(--transition-base);
  position: relative;
}

.card:hover,
.panel:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-lg), 0 0 20px rgba(0, 157, 171, 0.15);
}

/* AI-Themed Link Animations */
a:not(.home-btn):not(.article-card-link):not(.resource-card-link) {
  position: relative;
  transition: all var(--transition-base);
}

a:not(.home-btn):not(.article-card-link):not(.resource-card-link)::after {
  content: '';
  position: absolute;
  bottom: -2px;
  left: 0;
  width: 0;
  height: 2px;
  background: var(--color-primary-gradient);
  transition: width var(--transition-base);
}

a:not(.home-btn):not(.article-card-link):not(.resource-card-link):hover::after {
  width: 100%;
}

/* Floating Action Elements */
.floating-element {
  animation: float 3s ease-in-out infinite;
}

@keyframes float {
  0%, 100% { transform: translateY(0px); }
  50% { transform: translateY(-10px); }
}

/* AI-Themed Loading States */
.loading-ai {
  position: relative;
  overflow: hidden;
}

.loading-ai::after {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(0, 157, 171, 0.2), transparent);
  animation: loadingShimmer 1.5s infinite;
}

@keyframes loadingShimmer {
  0% { left: -100%; }
  100% { left: 100%; }
}

/* Enhanced Section Titles with Gradient */
.homepage-section-title,
.page-header h1,
.article-header h1 {
  position: relative;
  display: inline-block;
}

.homepage-section-title::after,
.page-header h1::after {
  content: '';
  position: absolute;
  bottom: -5px;
  left: 0;
  width: 60px;
  height: 3px;
  background: var(--color-primary-gradient);
  border-radius: 2px;
}

/* AI-Themed Badge Enhancements */
.badge,
.label {
  position: relative;
  overflow: hidden;
  transition: all var(--transition-base);
}

.badge::before,
.label::before {
  content: '';
  position: absolute;
  top: 50%;
  left: 50%;
  width: 0;
  height: 0;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.3);
  transform: translate(-50%, -50%);
  transition: width 0.4s, height 0.4s;
}

.badge:hover::before,
.label:hover::before {
  width: 200px;
  height: 200px;
}

/* Connection Line Effect for Related Items */
.related-items::before {
  content: '';
  position: absolute;
  left: -20px;
  top: 50%;
  width: 2px;
  height: calc(100% + 20px);
  background: linear-gradient(180deg, var(--color-primary), transparent);
  opacity: 0.3;
}

/* Enhanced Scrollbar for AI Theme */
::-webkit-scrollbar {
  width: 10px;
  height: 10px;
}

::-webkit-scrollbar-track {
  background: var(--bg-secondary);
  border-radius: 5px;
}

::-webkit-scrollbar-thumb {
  background: var(--color-primary-gradient);
  border-radius: 5px;
  transition: background var(--transition-base);
}

::-webkit-scrollbar-thumb:hover {
  background: var(--color-primary-dark);
}

/* AI-Themed Focus States */
*:focus-visible {
  outline: 3px solid var(--color-primary);
  outline-offset: 2px;
  border-radius: var(--radius-sm);
  box-shadow: 0 0 0 4px rgba(0, 157, 171, 0.2);
}

/* Pulse Animation for Active States */
@keyframes aiPulse {
  0%, 100% {
    box-shadow: 0 0 0 0 rgba(0, 157, 171, 0.4);
  }
  50% {
    box-shadow: 0 0 0 10px rgba(0, 157, 171, 0);
  }
}

.pulse-active {
  animation: aiPulse 2s infinite;
}

/* Glassmorphic Overlay Effect */
.glass-overlay {
  background: rgba(255, 255, 255, 0.1);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
  border: 1px solid rgba(255, 255, 255, 0.2);
}

[data-theme="dark"] .glass-overlay {
  background: rgba(0, 0, 0, 0.2);
  border-color: rgba(255, 255, 255, 0.1);
}

/* AI Agent Connection Visualization */
.agent-connection {
  position: relative;
}

.agent-connection::before {
  content: '';
  position: absolute;
  top: 50%;
  left: -30px;
  width: 20px;
  height: 2px;
  background: var(--color-primary-gradient);
  transform: translateY(-50%);
  box-shadow: 0 0 5px rgba(0, 157, 171, 0.5);
}

.agent-connection::after {
  content: '';
  position: absolute;
  top: 50%;
  left: -30px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-primary);
  transform: translateY(-50%);
  box-shadow: 0 0 10px rgba(0, 157, 171, 0.7);
  animation: connectionPulse 2s ease-in-out infinite;
}

@keyframes connectionPulse {
  0%, 100% { transform: translateY(-50%) scale(1); opacity: 1; }
  50% { transform: translateY(-50%) scale(1.3); opacity: 0.7; }
}

@media print {
  .header,
  .footer,
  .sub-nav,
  .my-activities-nav,
  .export-tickets-btn,
  .bulk-actions {
    display: none !important;
  }
  
  body {
    background: white !important;
    color: black !important;
  }
  
  body::before {
    display: none;
  }
}