/* Base styles */

/* .footer-inner {
display:none !important;
} */
@import url('https://fonts.googleapis.com/css?family=Lato:100,100i,300,300i,400,400i,700,700i,900,900i');
body{
  font-family:lato !important;
}
*, input[type=search] {
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
}

html {
  background-color: #ffffff;
}
/*  Original Style
body {
  color: black;
  font-family: 'Lato', sans-serif;
  font-size: 13px;
  font-weight: lighter;
  line-height: 1.5;
  margin: 0;
  padding-bottom: 50px;
}
*/
.supportLink{
  color:#009dab;    
  padding-right: 15px;   
  font-size: 16px;
  font-weight: 300;
}
body {
  color: black;
  font-size: 15px;
  font-weight: 500;
  line-height: 1.6;
  margin: 0;
  -webkit-font-smoothing: subpixel-antialiased;
  /* padding-bottom: 50px; */
}

/* Using Kore Image styles instead 

img {
  max-width: 100%;
  vertical-align: middle;
}

*/
.communityLinks{
  padding:40px 0px;    
  background: #fff !important;
}
/* .communityLinks{
  width:80%;    
  background: #fff;
} */
/* .communityLinks .linkBlock{
  padding:15px
} */
.communityLinks .linkBlock a{text-decoration: none !important;}
.communityLinks .linkBlock .imgText{
    background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 35px 50px;
    width: 312px;
    margin: 0 auto;
}
.communityLinks .linkBlock .imgText img.icons {
    width: 80px;
    height: 80px;
}
.communityLinks .linkBlock  .linkText{
    font-size: 20px;
    color: #fff;
    margin-top: 35px;
}
.communityLinks.whatsNew{padding:80px 40px 40px;}
.communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid #009dab;
    background: transparent;
    width: 310px;
    height: 185px;
    float: right;
    position: relative;
}
.communityLinks.whatsNew .container .linkBlock .imgText.right{float:left;}
.communityLinks.whatsNew .container .linkBlock .imgText img.icons {
    width: 120px;
    height: 120px;
    background: #F86E59;
    padding: 20px;
    border-radius: 50%;
    position: relative;
    top: -95px;
    text-align: center;
    margin: 0 auto;
}
.communityLinks.whatsNew .container .linkBlock .imgText .linkText {
    color: #009dab;
    margin-top: -75px;
}
.communityLinks.whatsNew .container .linkBlock .imgText .desc{
  color: #080808;
}


.communityLinks.activityCommunity{
  padding:40px 0px;    
  background: #fff !important;
}
.communityLinks.activityCommunity .linkBlock a{text-decoration: none !important;}
.communityLinks.activityCommunity .linkBlock .imgText{
    background: #fff;
    border-radius: 0px;
    text-align: center;
    padding: 35px 35px;
    width: 250px;
    margin: 2 auto;
  box-shadow: 2px 0px 22px rgba(35, 189, 218, 0.32);
}
.communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 80px;
    height: 80px;
}
.communityLinks.activityCommunity .linkBlock  .linkText{
    font-size: 16px;
    color: #898989;
    margin-top: 35px;
    text-transform: capitalize;
}

.communityLinks.activityCommunity .linkBlock .imgText .documentation, .communityLinks.activityCommunity .linkBlock .imgText .communityIcon, .communityLinks.activityCommunity .linkBlock .imgText .buildBot{
  display:block;
}
.communityLinks.activityCommunity .linkBlock .imgText .documentationHover, .communityLinks.activityCommunity .linkBlock .imgText .communityIconHover, .communityLinks.activityCommunity .linkBlock .imgText .buildBotHover{
  display:none;
}
.communityLinks.activityCommunity .linkBlock .imgText:hover{
   background: #319AAF;
}
.communityLinks.activityCommunity .linkBlock .imgText:hover .documentation, .communityLinks.activityCommunity .linkBlock .imgText:hover .communityIcon, .communityLinks.activityCommunity .linkBlock .imgText:hover .buildBot{
  display:none;
}

.communityLinks.activityCommunity .linkBlock .imgText:hover .documentationHover, .communityLinks.activityCommunity .linkBlock .imgText:hover .communityIconHover, .communityLinks.activityCommunity .linkBlock .imgText:hover .buildBotHover{
  display:block;
}

.communityLinks.activityCommunity .linkBlock  .imgText:hover .linkText{
    color: #fff;
}



figure > img {
  display: block;
}

a {
  color: #158ec2;
  text-decoration: none;
}
a:hover {
  text-decoration: underline;
}

nav.customLinks a {
  color: #8a959f;
  padding-right: 15px;    
  font-size: 16px;
  font-weight: 300;
  border:0;
}

nav.customLinks a:hover {
  color: #009dab;
  text-decoration: none;
}

ul, ol {
  list-style: none;
  margin: 0;
  padding: 0;
}





input, label {
  display: inline-block;
  vertical-align: middle;
}

label {
  font-size: 12px;
}

input[type="checkbox"] + label {
  margin-left: 5px;
}

input, textarea {
  border: 1px solid #dddddd;
  border-radius: 2px;
  padding: 10px;
}

textarea {
  height: 100px;
  padding: 7px 10px;
  resize: vertical;
}

textarea, input[type=text] {
  width: 100%;
}

input, textarea, select {
  color: #555;
}

input::-ms-clear {
  display: none;
}

input::-webkit-outer-spin-button,
input::-webkit-inner-spin-button {
  margin: 0;
  -webkit-appearance: none;
}

::-webkit-input-placeholder {
  color: #cccccc;
}

:-ms-input-placeholder {
  color: #cccccc;
}

::-moz-placeholder {
  color: #cccccc;
}

/* Buttons */
button, [role=button], [type=button], [type=submit] {
  border-radius: 4px;
  border: 1px solid #dddddd;
  color: #158ec2;
  cursor: pointer;
  display: inline-block;
  padding: 5px 10px;
  position: relative;
  vertical-align: middle;
  white-space: nowrap;
}

a[role=button]:hover {
  text-decoration: none;
}

input[type=submit] {
 border-radius: 4px;
    border: 2px solid #22BDD9;
    color: #fff;
    cursor: pointer;
    padding: 6px 30px;
    position: relative;
    vertical-align: middle;
    white-space: nowrap;
    font-size: 16px;
    background: #22BDD9;
    box-shadow: 0 6px 14px rgba(35, 189, 218, 0.26);
    text-decoration: none !important;
    height:auto !important;
}

input[type=submit][disabled] {
  -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)";
  /* IE 8 */
  opacity: 0.4;
}

button img, [role=button] img {
  border-radius: 4px;
  margin: 0 5px 0 0;
  height: 20px;
  position: relative;
  top: -1px;
  vertical-align: middle;
}
[dir="rtl"] button img, [dir="rtl"] [role=button] img {
  margin: 0 0 0 5px;
}
.main-2.marginBottom{
    margin-bottom: 40px;
}
/* Forms */
/* .form {
  max-width: 505px;
} */

.form-field + .form-field {
  margin-top: 25px;
}

.form-field label {
  display: block;
  font-weight: bold;
  margin-bottom: 5px;
}

.form-field input[type=checkbox] + label {
  margin: 0 0 0 10px;
}

.form-field.required > label:after {
  content: "*";
  color: red;
  margin-left: 2px;
}

.form-field p {
  //color: #bebebe;
  color: #525c5d;
  font-size: 14px;
}

.form-field input[type=number], .form-field input.datepicker {
  width: 150px;
}

.form form + form, .searchbox {
  margin-top: 25px;
}

.searchbox-suggestions {
  background-color: #fff;
  border: 1px solid #eeeeee;
  border-radius: 4px;
  padding: 10px 20px;
}

.searchbox-suggestions li {
  padding: 5px 0;
}

[data-loading="true"] input,
[data-loading="true"] textarea {
  background: transparent url("/hc/theming_assets/01JWTME0X1419KW41C9EB8MKHV") 99% 50% no-repeat;
  background-size: 16px 16px;
}

.form footer {
/*   border-top: 1px solid #eeeeee;
  margin-top: 40px; */
  padding-top: 30px;
  text-align: right;
/*   margin-bottom:40px; */
}

.form footer a {
  color: #cccccc;
  cursor: pointer;
  margin-right: 15px;
}

/* Navigation menus */
.nav li, .nav-bordered li, .nav-spaced li {
      display: inline-block;
    color: #4BA6B9;
    font-size: 16px;
}

.nav li a, .nav-bordered li a, .nav-spaced li a {
  font-weight: normal;
  color: #4B4B4B;
}

.nav-bordered li + li {
  margin: 0 0 0 30px;
}

[dir="rtl"] .nav-bordered li + li {
  border-width: 0 1px 0 0;
  margin: 0 30px 0 0;
  padding: 0 30px 0 0;
}

.nav-spaced li + li {
  margin: 0 0 0 40px;
}

[dir=rtl] .nav-spaced li + li {
  margin: 0 40px 0 0;
}

/* Search box */
.search-box, .sub-nav .search {
  position: relative;
  width: 300px;
}


.search-box:before, .sub-nav .search:before {
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 55px;
  z-index: 1;
  content: "\f002";
  font-family: FontAwesome;
  font-size: 15px;
  color: #a3a3a3;
}

.search-box:before, .cat-search .search:before {
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 55px;
  z-index: 1;
  content: "\f002";
  font-family: FontAwesome;
  font-size: 19px;
  color: #a3a3a3;
}

.search-box input, .sub-nav .search input {
  line-height: 16px;
  padding: 12px 0 12px 50px;
  width: 100%;
  height: 40px;
   -webkit-appearance: none;
  /*border: 2px solid #E6E7E7;*/
  background-color: #fff;
  font-size: 16px;
  font-weight: 300;
  letter-spacing: 0.7px;
  border-radius: 4px;
   -webkit-box-shadow: 0px 3px 0px 0px rgba(7, 110, 122, 0.29);
   -moz-box-shadow: 0px 3px 0px 0px rgba(7, 110, 122, 0.29);
  box-shadow: 0px 3px 0px 0px rgba(7, 110, 122, 0.29);
}

.cat-search .search input {
  line-height: 16px;
  padding: 12px 0 12px 50px;
  width: 100%;
  height: 38px;
   -webkit-appearance: none;
  /*border: 2px solid #E6E7E7;*/
  background-color: #fff;
  font-size: 19px;
  font-weight: 300;
  letter-spacing: 0.7px;
  border-radius: 4px;
   -webkit-box-shadow: none;
   -moz-box-shadow: none;
  box-shadow: none;
}

.search-box input[type="submit"], .sub-nav .search input[type="submit"] {
  display: none;
}

/* Breadcrumbs */
.breadcrumbs li {
  color: #bebebe;
  display: inline-block;
  font-size: 18px;
  font-weight: 300;
}
.breadcrumbs li + li:before {
  content: ">";
  margin: 0 4px;
}
.breadcrumbs li a {
  color: #555555;
}

/* Labels */
.label, .request-status {
  border-radius: 20px;
  display: inline-block;
  font-size: 10px;
  padding: 3px 10px;
  text-transform: uppercase;
  white-space: nowrap;
}

/* Metadata */
.meta, .meta-group, .meta-author {
  color: #cccccc;
  display: inline-block;
  font-size: 11px;
}

.meta-author {
  color: #158ec2;
  display: inline-block;
  font-size: 16px;
  font-weight: normal;
  margin-left: -10px;
}

.meta-group * + *:before {
  content: "\2022";
  font-size: 8px;
  margin: 0 10px;
}

/* Helper classes */
.clearfix:before, .clearfix:after {
  content: " ";
  display: table;
}

.clearfix:after {
  clear: both;
}

/* Social share links */
.share {
  white-space: nowrap;
}

.share li, .share a {
  display: inline-block;
}

.share a {
  height: 31px;
  line-height: 31px;
  overflow: hidden;
  vertical-align: middle;
  width: 31px;
}

.share a:before {
  background: #CCC;
  border-radius: 50%;
  color: #FFF;
  display: inline-block;
  /* Do not change this font-family - is required for Social Media icons */
  font-family: 'entypo';
  text-align: center;
  width: 100%;
}

.share a:hover {
  text-decoration: none;
}

.share-twitter:before {
  content: "\F309";
}

.share-facebook:before {
  content: "\F30C";
}

.share-linkedin:before {
  content: "\F318";
}

.share-googleplus:before {
  content: "\F30F";
}

/* Pagination */
.pagination {
  margin: 20px 0;
  text-align: center;
}

.pagination * {
  display: inline-block;
}

.pagination li {
  border: 1px solid #eeeeee;
  float: left;
  margin-left: -1px;
}
[dir="rtl"] .pagination li {
  float: right;
}

.pagination a, .pagination span {
  color: inherit;
  font-size: 12px;
  padding: 5px 12px;
}

.pagination-current {
  background-color: #f9f9f9;
  color: #bebebe;
}

.pagination-first {
  border-radius: 3px 0 0 3px;
}
[dir="rtl"] .pagination-first {
  border-radius: 0 3px 3px 0;
}

.pagination-last {
  border-radius: 0 3px 3px 0;
}
[dir="rtl"] .pagination-last {
  border-radius: 3px 0 0 3px;
}

/* Markdown styles */

.markdown {
  word-wrap: break-word;
  line-height: 1.7;
}
.markdown img {
  max-width: 80%;
  /* Reducing from 100% to 80% for Kore Images */
}
.markdown hr {
  background-color: #eeeeee;
  border: 0;
  height: 1px;
}
/* Added for Kore to line up bullet text and add indent. */

.markdown ul, .markdown ol {
  list-style-position: inside;
  padding: 0 15px;
}
.markdown ul, .markdown ol {
  list-style-position: outside;
  padding: 0 15px;
  margin-left: 20px;
}

.markdown ul {
  list-style-type: disc;
}
.markdown ol {
  list-style-type: decimal;
}
.markdown pre {
  background: #f9f9f9;
  border: 1px solid #eeeeee;
  border-radius: 3px;
  padding: 10px 15px;
  overflow: auto;
  white-space: pre;
}
.markdown blockquote {
  border-left: 1px solid #eeeeee;
  color: #bebebe;
  font-style: italic;
  padding: 0 15px;
}

/* Frame */
main {
  /* margin: 0 auto;
  padding: 0 20px;
  max-width: 980px; */
  width: 100%;
}

.hero-section{
	background: #26344a url("/hc/theming_assets/01JWTME0XK87T21Q3G8HAW6TWN") no-repeat;
/*   background: #222 url("https://korezone-kore.netdna-ssl.com/wp-content/uploads/2017/01/kore-bots-platform-bg-1.jpg") no-repeat; */
	background-size: cover;
	height: 400px;
}
main .hero-section.asistance{
	background: #26344a url("/hc/theming_assets/01JWTMDZFMVSPAZ1NPA3W42738") no-repeat;
/*   background: #222 url("https://korezone-kore.netdna-ssl.com/wp-content/uploads/2017/01/kore-bots-platform-bg-1.jpg") no-repeat; */
	background-size: cover;
	height: 300px;
}
main .hero-section.asistance .col-sm-offset-4{
  padding-top: 100px;
  color: #fff;
}
main .hero-section.asistance .col-sm-offset-4 h3{font-size: 30px;font-weight:normal;}
main .hero-section.asistance .col-sm-offset-4 .login.registerBtn{
  border:#009dab;
  background:#009dab;
  color: #fff;
}
main .cat-hero {
	background: #26344a url("/hc/theming_assets/01JWTME0QDNK04GK7P9M65JJ55") no-repeat;
	background-size: cover;
	height: 300px;
}

.main-2 {
	margin: 0 auto;
	padding: 0 20px;
	max-width: 1600px;
}

/* .main-3 {
	background: #f4f7fa;
	height: 100%;
} */

a.btn.btn-kore.btn-lg {
  background: #009dab;
  color: #fff;
  letter-spacing: .5px;
  font-weight: 300;
}

img.icons {
 	width: 18%;
}

.front-cta h2 {
 	font-size: 46px; 
  color: #26344a;
  margin: 40px 0 20px;
  font-weight: 400;
}

.front-cta p {
  margin: 0 20px 25px;
  font-size: 19px;
  font-weight: 300;
  color: #26344a;
}

.right-icon {
 	border-left: 1px #c4c4c4 solid; 
}

.header-inner, .footer-inner {
 	margin: 0 auto;
  padding: 0 20px;
  max-width: 90%;
  width: 100%;
}
.my-activities-header .breadcrumbs{
    display: inline-block;
}
.my-activities-header  .submit-a-request.ticket{
  float:right;
}
/* Footer Styles */

.footer {
  background-color: #26344a;
  font-weight: 300;
}

.footer-inner {
 	padding: 40px 30px 20px; 
}

.footer-title {
 	color: #fff;
  font-size: 21px;
  font-weight: bold;
}

.footer a {
  font-size: 15px;
  font-weight: 300;
  color: #009dab;
  font-weight: bold;
  text-decoration: none;
}

.footer li {
  margin: 0 0 10px;
}

.footer a:hover {
 	text-decoration: none;
  color: #fff;
}

.social-links a{
    text-align: center;
	float: left;
	width: 36px;
	height: 36px;
	border: 1px solid #009dab;
	border-radius: 100%;
	margin: 15px 7px 0 0; /*space between*/

}

.social-links i:hover {
 	color: #fff; 
}

.social-links fa-facebook a:hover {
 	background-color: #ddd; 
}

.social-links a i{
	font-size: 20px;
    line-height: 38px;
	color: #009dab;
}


/* Columns */
.main-column, .side-column {
  display: inline-block;
  vertical-align: top;
}

.main-column {
  width: 1250px;
}

.side-column {
  width: 300px;
  margin-left: 5px;
}
[dir=rtl] .side-column {
  margin-left: 0;
  margin-right: 45px;
}

/* Header */
.header.signIn{
  background:#BABABA;
}
.header.signIn .header-inner {
  display: table;
  height: 35px;
}
.header.signIn .header-inner .user-info.dropdown .btn{
    border: 0;
    color: #26344a;
  font-size:14px;
}
.header.signIn .header-inner .user-info.dropdown .dropdown-toggle:after {
    color: #26344a;
    top: 1px;
    position: relative;
}
.header.signIn .header-inner .submit-a-request-btn, .header.signIn .header-inner .submit-a-request{
  border: 0;
  color: #26344a;
  font-size:14px;
}
.header.signIn .header-inner button, .header.signIn .header-inner [role=button], .header.signIn .header-inner [type=button], .header.signIn .header-inner [type=submit]{
  border: 0;
  color: #26344a;
  font-size:14px;
}
.header {
  background: #26344a;
  /* border-bottom: 1px solid #eeeeee;*/
}

.header-inner {
  display: table;
  height: 75px;
}

.cat-header {
 	font-size: 58px;
  font-weight: 900;
  color: #fff;
  line-height: 69px;
  letter-spacing: .5px;
  margin: 80px 0 0;
} 

.cat-description {
  font-size: 21px;
  color: #fff;
  line-height: 25px;
  font-weight: 300;
  letter-spacing: .7px;
} 

/* Small devices (tablets, 580px and smaller) */
@media (max-width: 580px) {
  
  .cat-header {
 	font-size: 38px;
  line-height: 49px;
  
  } 
  
  .cat-description {
  font-size: 17px;
  line-height: 21px;

  } 
  
  .front-cta {
    margin: 0 0 64px 0;
  }

}

.logo, .user-nav {
  display: table-cell;
  vertical-align: middle;
}

.logo img {
  max-height: 50px;
}

.user-nav {
  text-align: right;
}

[dir=rtl] .user-nav {
  text-align: left;
}
[dir=rtl] .user-nav > * {
  margin: 0 25px 0 0;
}

/* Home page */
/* Original
.hero-unit {
  display: block;
  font-size: 22px;
  padding: 80px 60px;
}
*/

body.community-enabled .knowledge-base, body.community-enabled .community {
  /* Centers content on Home page after removing side section 
  display: inline-block;
  */
  vertical-align: top;
  /* Adding some padding to move text to left on home page 
  margin-left: 125px;*/
}

body.community-enabled .knowledge-base {
  /* Increasing width of content on page 
  width: 1000px;*/
}

.knowledge-base, .community {
  display: inline-block;
  vertical-align: top;
 
}

.knowledge-base {
  width: 100%;
}

.community {
  background: #f9f9f9;
  border-radius: 5px;
  display: none;
  padding: 25px 20px;
  margin-top: 65px;
  margin-left: 45px;
  width: 270px;
}
[dir=rtl] .community {
  margin-left: 0;
  margin-right: 45px;
}
.community .recent-activity {
  padding: 0;
  width: auto;
}

.community h2, .community h3, .section h3 {
  color: #555555;
  font-size: 14px;
  font-weight: 600;
  margin: 10px 0 15px;
  text-transform: uppercase;
}

.community h4 {
  font-size: 15px;
  margin-top: 0;
}

.community h4 a {
  font-size: 11px;
  font-weight: 400;
  margin-left: 5px;
}

.community .trending-questions + h4 {
  margin-top: 50px;
}

/* Knowledge base trees */
.article-list li, .community li {
  margin-bottom: 10px;
 
}

.category h2 {
  /*
  border-bottom: 1px solid #eeeeee;
  */
  font-size: 25px;
  margin: 25px 0;
  padding-bottom: 1px;
  font-weight: 600;
}

.category h2 a, .section h3 a {
  color: inherit;
}

.category-empty, .section {
  display: inline-block;
  padding: 0 50px 30px 0;
  vertical-align: top;
  width: 49.5%;
}
[dir=rtl] .category-empty, [dir=rtl] .section {
  padding: 0 0 30px 50px;
}

.see-all-articles {
  display: inline-block;
  font-size: 12px;
  margin-top: 10px;
  text-decoration: underline;
}

.category-description, .section-description {
  color: #bebebe;
  margin-bottom: 50px;
  margin-top: -15px;
}

.category-list a, .section-list a {
  color: inherit;
  display: inline-block;
  font-size: 18px;
  margin-bottom: 10px;
}

.page-header {
  /*
  border-bottom: 1px solid #eeeeee;
  */
  margin-bottom: 0px;  /* Originally set to 30px. */
  min-height: 50px;
  padding-bottom: 15px;
}

.page-header > * {
  display: table-cell;
  vertical-align: middle;
}
.page-header > *:first-child {
  width: 100%;
}
.page-header + p {
  color: #bebebe;
  margin: -15px 0 20px 0;
}
.page-header h1 {
  font-size: 20px;
}

/* Sub-nav */
.sub-nav {
  display: table;
  margin-bottom: 25px;
  padding: 25px 0;
  table-layout: fixed;
  width: 100%;
}
.sub-nav > * {
  display: table-cell;
}
.sub-nav .breadcrumbs {
  overflow: hidden;
  white-space: nowrap;
}
.sub-nav .search {
  width: 300px;
}

/* Article */
.article-header {
  margin-bottom: 25px;
}
.article-header h1 {
  font-weight: bold;
  margin: 0 0 10px;
}

.article-info > * {
  display: table-cell;
  vertical-align: middle;
}

.article-avatar {
  min-width: 55px;
}
.article-avatar img {
  border-radius: 3px;
  max-height: 38px;
  max-width: 38px;
  margin-top: 7px;
  margin-right: 0px;
}

.article-meta {
  width: 100%;
}

.article-updated {
  display: block;
  margin-top: -5px;
  margin-left: -10px;
}

.article-more-questions {
  margin: 15px 0 50px;
}

.article-body table {
  table-layout: fixed;
}

.article-footer {
  border-bottom: 1px solid #eeeeee;
  margin-top: 15px;
  padding: 20px 0;
}
.article-footer .article-vote, .article-footer .share {
  display: table-cell;
}

.article-vote {
  width: 100%;
}

.article-vote > * {
  display: inline-block;
}

.article-vote-controls {
  margin: 0 5px;
}

.article-vote-count {
  color: #999999;
  min-width: 20%;
}

.article-vote-up, .article-vote-down {
  color: inherit;
}

.article-vote-up:before {
  content: "\1f44d";
}

.article-vote-down:before {
  content: "\1f44e";
}

.article-vote-up.article-voted {
  color: #6B9100;
  border-color: #6B9100;
}

.article-vote-down.article-voted {
  color: #999;
  border-color: #999;
}

/* Side column */
.side-column h3 {
  border-bottom: 1px solid #eeeeee;
  padding-bottom: 15px;
  margin: 0 0 20px;
}
.side-column ul {
  margin-bottom: 60px;
}
.side-column li {
  margin-bottom: 10px;
}
.side-column li a {
  font-size: 14px;
}

.visibility-internal-icon:before {
  content: "\1F512";
  display: inline-block;
  text-align: center;
  width: 13px;
}

.article-promoted span, .visibility-internal {
  cursor: default;
  position: relative;
}
.article-promoted span:before, .article-promoted span:after, .visibility-internal:before, .visibility-internal:after {
  display: none;
  font-size: 13px;
  font-weight: normal;
  position: absolute;
}
.article-promoted span:before, .visibility-internal:before {
  background: #26344a;
  border-radius: 3px;
  color: #FFF;
  content: attr(data-title);
  left: -10px;
  margin-top: 5px;
  padding: 3px 10px;
  text-transform: none;
  top: 100%;
  white-space: nowrap;
  z-index: 1;
}
.article-promoted span:after, .visibility-internal:after {
  border-bottom: 5px solid #26344a;
  border-left: 5px solid transparent;
  border-right: 5px solid transparent;
  bottom: -5px;
  content: "";
  height: 0;
  left: 50%;
  margin-left: -5px;
  width: 0;
}
.article-promoted span:hover:before, .article-promoted span:hover:after, .visibility-internal:hover:before, .visibility-internal:hover:after {
  display: block;
}

/* Comments - Article, Request and Post pages */
.comment-list {
  margin-bottom: 25px;
}
.comment-list > * {
  border-bottom: 1px solid #eeeeee;
  padding: 25px 0;
}
.comment-list > *:first-child {
  border-top: 1px solid #eeeeee;
}

.comment-sorter {
  float: right;
}
.comment-sorter a {
  color: #999;
  text-decoration: none;
  padding-left: 20px;
}

.comment-sorter [aria-selected=true] {
  font-weight: bold;
  color: #333;
}

.comment, .comment-form {
  display: table;
  table-layout: fixed;
  width: 100%;
}
.comment > *, .comment-form > * {
  display: table-cell;
  vertical-align: top;
}

.comment-vote, .comment-bookmark {
  text-align: center;
  width: 50px;
}

.comment-bookmark:before {
  color: #77a500;
  content: "\1F516";
  font-size: 23px;
  line-height: 1.1;
}

.comment-avatar {
  position: relative;
  width: 85px;
}
.comment-avatar img {
  border-radius: 3px;
  max-width: 65px;
  max-height: 65px;
}

.comment-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01JWTMDZPZQA7P7A0PX5H4QE7S");
  background-image: url("/hc/theming_assets/01JWTME0VT8AR1Z0V0Q3WX0QKK");
  background-repeat: no-repeat;
  background-size: 15px;
  content: " ";
  height: 15px;
  left: 55px;
  position: absolute;
  top: 55px;
  width: 15px;
}
[dir=rtl] .comment-avatar-agent:after {
  left: auto;
  right: 55px;
}

.comment-header {
  margin-bottom: 15px;
}

.comment-published, .comment-pending, .comment-official {
  border: 1px solid transparent;
  float: right;
  font-size: 11px;
  padding: 1px 5px;
}
[dir=rtl] .comment-published, [dir=rtl] .comment-pending, [dir=rtl] .comment-official {
  float: left;
}

.comment-published {
  color: #bebebe;
}
.comment-published:before {
  content: " ";
  display: inline-block;
  width: 5px;
}

.comment-pending, .comment-official {
  border-color: currentcolor;
  border-radius: 2px;
}

.comment-pending {
  color: #eec100;
}

.comment-official {
  color: #77a500;
}

.comment-form textarea {
  border-radius: 2px 2px 0 0;
  border-width: 1px;
}

.comment-attachments {
  border: 1px solid #dddddd;
  margin-top: -1px;
  padding: 10px;
}

.comment-form-controls {
  display: none;
  margin-top: 10px;
  text-align: right;
}

.comment-form-controls input[type=submit] {
  margin-left: 15px;
}
[dir=rtl] .comment-form-controls input[type=submit] {
  margin-left: 0;
  margin-right: 15px;
}

.comment-screencasts, .comment-mark-as-solved {
  display: inline-block;
  margin-right: 20px;
  vertical-align: middle;
}
[dir=rtl] .comment-screencasts, [dir=rtl] .comment-mark-as-solved {
  margin-left: 20px;
}

.comment-actions {
  float: right;
  color: #999999;
}

.comment-actions .dropdown-toggle:before {
  content: "\2699";
  font-size: 11px;
}

.attachment-list, .screencast-list {
  font-size: 11px;
  margin-top: 25px;
}
.attachment-list span, .screencast-list span {
  color: #999999;
}
.attachment-list li, .screencast-list li {
  margin-bottom: 10px;
}
.attachment-list li:before, .screencast-list li:before {
  background: #f9f9f9;
  border-radius: 3px;
  color: #bbb;
  margin-right: 5px;
  padding: 5px;
}

.attachment-list li:before {
  content: "\1F4CE";
}

.screencast-list li:before {
  content: "\1F4BB";
}

.my-activities-header {
  border-bottom: 1px solid #F1F1F1;
  padding: 25px 0 15px;
  margin-bottom:10px;
}
.my-activities-header .breadcrumbs li {
  color: #75787E;
  font-size: 20px;
  font-weight: normal;
}
.my-activities-header .breadcrumbs li:first-child, .my-activities-header .breadcrumbs li:before {
  display: none;
}
.my-activities-nav.nav-bordered ul {
   float:left;
}
.my-activities-nav {
  margin-bottom: 30px;
    display: table;
    width: 100%;
}

.my-activities-sub-nav {
  margin-bottom: 15px;
  clear:both;
}

.request-table-toolbar {
  background: #f9f9f9;
  display: flex;
  padding: 8px;
  width: 100%;
}

.request-table-filters {
  float: right;
}
[dir="rtl"] .request-table-filters {
  text-align: left;
}
.request-table-filters label:before {
  content: " ";
  width: 25px;
  display: inline-block;
}

.requests-search {
  border-radius: 4px;
  outline: none;
  padding: 6px 15px;
  border-color:#F1F1F1;
}

.request-id {
  color: #bebebe;
}

.request-details {
  background: #f9f9f9;
  border: 3px solid #eeeeee;
  border-radius: 3px;
  font-size: 14px;
  margin: 0 0 30px;
  padding: 5px 5px;
}

.request-details dt ~ dt {
  font-weight: bold;
  margin-top: 15px;
}

.request-details dd {
  margin: 2px 0 0;
  word-wrap: break-word;
}

.request-details dd ul {
  margin: 10px 0;
}

.request-details dd li {
  list-style-type: disc;
  list-style-position: inside;
  margin: 0 0 3px 0;
}

.request-details .nested-field-tag:before {
  content: " > ";
}
.request-details .nested-field-tag:first-child:before {
  content: "";
}

.request-status {
  color: #FFF;
  border-radius: 3px;
  font-weight: bold;
}

.request-open {
  background: #FF0000;
  text-transform: none;
    padding: 6px 12px;
    font-weight: 20PX;
}

.request-answered {
  background: #0080FF;
  text-transform: none;
    padding: 6px 12px;
}

.request-solved {
 background: #019875;
  text-transform: none;
    padding: 6px 12px;
}

.request-closed {
 background: #454545;
  text-transform: none;
    padding: 6px 12px;
}

/* Community heading */
.community-heading {
  font-size: 18px;
  margin: 0;
  width: 100%;
}

/* Community nav */
.community-nav {
  border-bottom: 1px solid #eeeeee;
  margin-bottom: 55px;
  padding: 25px 0;
}

.community-nav li {
  display: inline-block;
  font-weight: bold;
  padding-right: 30px;
}

.community-nav li a {
  font-weight: normal;
}

.community-nav li + li {
  border-left: 1px #eeeeee;
  padding-left: 30px;
}

.community-nav li:last-child {
  border: 0;
  float: right;
  margin: 0;
  padding: 0;
  position: relative;
  top: -5px;
}
[dir=rtl] .community-nav li:last-child {
  float: left;
}

.community-nav li:last-child a {
  color: #158ec2;
}

.community-nav li:last-child a:before {
  content: "\270E";
  font-size: 14px;
  margin-right: 10px;
  vertical-align: middle;
}
[dir=rtl] .community-nav li:last-child a:before {
  margin-right: 0;
  margin-left: 10px;
}

/* Community sub-nav */
.community-sub-nav {
  border-bottom: 1px solid #eeeeee;
  padding: 15px 0;
  position: relative;
  width: 800px;
}

.community-sub-nav li {
  display: inline-block;
  font-weight: bold;
  padding-right: 15px;
}

.community-sub-nav li a {
  font-weight: normal;
}

.community-sub-nav li + li {
  padding-left: 15px;
}

.community-sub-nav .topic-add {
  position: absolute;
  right: 0;
  top: 10px;
}

/* Topics/questions/answers */
.topic {
  display: inline-block;
  width: 49.5%;
  padding: 20px 30px 20px 0;
  vertical-align: top;
}

.topic-header, .question-header {
  border-bottom: 1px solid #eeeeee;
  display: table;
  padding-bottom: 10px;
}

.topic-header > *, .question-header > * {
  display: table-cell;
  vertical-align: middle;
}

.topic-header .topic-meta, .question-header .question-meta {
  padding: 0 15px;
  white-space: nowrap;
}

.topic-heading, .question-heading, .answer-list-heading {
  font-weight: bold;
  font-size: 13px;
  width: 100%;
}

.topic-heading {
  font-size: 18px;
}

.topic-questions {
  margin-top: 45px;
}

.topic-description {
  word-break: break-word;
}

.question, .answer {
  border-bottom: 1px solid #eeeeee;
  padding: 20px 0;
  position: relative;
}

.question-form .nesty-input {
  max-width: none;
}

.question-avatar, .answer-avatar {
  display: table-cell;
  margin-right: 10px;
  min-width: 50px;
  position: relative;
  vertical-align: top;
}

.question-avatar-agent:after, .answer-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01JWTMDZPZQA7P7A0PX5H4QE7S");
  background-image: url("/hc/theming_assets/01JWTME0VT8AR1Z0V0Q3WX0QKK");
  background-repeat: no-repeat;
  background-size: 14px;
  position: absolute;
  width: 15px;
  height: 15px;
  left: 30px;
  top: 30px;
  content: " ";
}

.question-avatar img, .answer-avatar img {
  border-radius: 3px;
  max-height: 38px;
  max-width: 38px;
}

.question-body, .answer-body, .answer-official-body {
  display: table-cell;
  vertical-align: top;
  width: 100%;
}

.question-body .answer-official-body {
  vertical-align: top;
  width: 100%;
}

.question-body p, .answer-body p, .answer-official-body p {
  margin: 0 0 5px;
}

.question-body .question-meta, .answer-body .answer-meta, .answer-official-body .answer-meta {
  float: left;
}

.question .answer {
  border: none;
  padding-bottom: 0;
}

.question-topic-list {
  margin: -20px 0 30px;
}

.question-topic-list li {
  display: inline-block;
  margin: 10px 10px 0 0;
}

.question-topic-list a {
  background: #f6f6f6;
  background: rgba(0, 0, 0, 0.02);
  border-radius: 5px;
  color: #cccccc;
  display: inline-block;
  font-size: 11px;
  padding: 7px 15px;
}

.question-title, .topic-title {
  margin: -3px 0 5px;
  font-size: 15px;
}

.question-title a, .topic-title a {
  font-weight: lighter;
}

.question-meta, .answer-meta, .topic-meta {
  color: #cccccc;
  font-size: 11px;
}

.topic-meta span + span:before, .question-meta span + span:before, .answer-meta span + span:before {
  content: "\2022";
  font-size: 10px;
  margin: 0 10px;
}

.answer-form {
  margin: 30px 0 0 95px;
}

.answer-form-controls {
  display: none;
  margin-top: 10px;
  text-align: right;
}

.answer-form-controls input[type=submit] {
  margin-left: 15px;
}

.answer-form-controls .pull-left {
  float: left;
}

.answer-official-heading {
  font-size: 13px;
  font-weight: bold;
  line-height: 1;
  margin: 0 0 20px;
  border-bottom: 0px;
}

.answer-list-heading {
  border-bottom: 1px solid #eeeeee;
  margin-top: 30px;
  padding-bottom: 20px;
}

.pending-moderation-answer-badge {
  clear: both;
  border-style: solid;
  border-width: 1px;
  border-color: #c7aa2b;
  color: #c7aa2b;
  padding: 3px 5px;
  float: left;
  margin-top: 10px;
  font-size: 12px;
}

.question-share, .answer-share {
  position: relative;
}

.related-questions-header {
  border-bottom: 1px solid #eeeeee;
}

.related-questions-heading {
  margin-top: 3px;
}

.related-questions li {
  margin-top: 10px;
  margin-bottom: 10px;
}

/* Vote */
.vote {
  display: table-cell;
  margin-left: 15px;
  margin-right: 10px;
  min-width: 95px;
  vertical-align: top;
}

.vote-sum, .vote-controls {
  display: inline-block;
  vertical-align: middle;
}

.vote-sum {
  font-size: 15px;
  font-weight: bold;
  min-width: 60px;
  padding-left: 10px;
  text-align: center;
}

.vote-controls {
  border-radius: 5px;
}

.vote-controls a {
  background: #FFF;
  border-color: #f6f6f6;
  box-shadow: none;
  color: #bebebe;
  display: block;
  font-size: 13px;
  height: 18px;
  line-height: 18px;
  padding: 0 6px;
}

.vote-up {
  border-radius: 5px 5px 0 0;
}

.vote-down {
  border-radius: 0 0 5px 5px;
  border-top: 0;
}

.vote-up:before {
  content: "\E763";
}

.vote-down:before {
  content: "\E760";
}

.vote-controls:hover {
  box-shadow: 0 1px 5px rgba(0, 0, 0, 0.2);
}

.vote-controls:hover a {
  background: #FFF;
  border-color: #A6A6A6;
  color: #BBB;
}

.vote-controls a:hover, .vote-controls [aria-selected=true] {
  background: #f6f6f6;
  color: #333;
}

.vote-controls a:active {
  background: #CCC;
  color: #111;
}

/* Accept */
.answer-accept {
  color: #BBB;
  font-size: 15px;
  max-width: 15px;
  overflow: hidden;
  padding-top: 7px;
  position: absolute;
  white-space: nowrap;
}

.answer-accept:hover {
  text-decoration: none;
}

.answer-accept:before {
  content: "\2713";
  margin-right: 5px;
}

.answer-accepted .answer-accept, .answer-accepted .vote-sum {
  color: green;
}

/* Admin controls */
.topic-controls, .question-controls, .answer-controls {
  float: right;
  font-size: 11px;
}

.topic-edit:before, .question-delete:before, .question-mark-as-spam:before, .answer-delete:before, .answer-mark-as-spam:before {
  color: #cccccc;
  content: "\2022";
  font-size: 10px;
  margin-left: -16px;
  margin: 0 8px;
  pointer-events: none;
  position: relative;
  display: inline-block;
}

/* Share questions and answers */
.share-label {
  cursor: pointer;
}

.share-label + .share {
  background: #FFF;
  border: 1px solid #dddddd;
  box-shadow: 0 1px 5px rgba(0, 0, 0, 0.15);
  left: 50%;
  line-height: 70px;
  margin: 10px 0 0 -75px;
  position: absolute;
  text-align: center;
  top: 100%;
  white-space: nowrap;
  width: 175px;
  z-index: 1;
}

.share-label + .share:before, .share-label + .share:after {
  content: "";
  display: inline-block;
  left: 50%;
  position: absolute;
}

.share-label + .share:before {
  top: -7px;
  border-right: 7px solid transparent;
  border-bottom: 7px solid #cccccc;
  border-left: 7px solid transparent;
  margin-left: -6px;
}

.share-label + .share:after {
  top: -6px;
  border-right: 6px solid transparent;
  border-bottom: 6px solid #FFF;
  border-left: 6px solid transparent;
  margin-left: -5px;
}

.share-label[aria-selected="true"] {
  color: #111;
}

.share-label[aria-selected="true"] + .share {
  display: block;
}

.share-label[aria-selected="false"] + .share {
  display: none;
}

body.community-enabled .search-results-column {
  display: inline-block;
  vertical-align: top;
  width: 450px;
}
body.community-enabled .search-results-column + .search-results-column {
  margin-left: 35px;
}
[dir=rtl] body.community-enabled .search-results-column + .search-results-column {
  margin-left: 0;
  margin-right: 35px;
}

.search-results-subheading {
  padding-bottom: 10px;
  margin-bottom: 0;
}

.search-results-subheading-link {
  font-size: 13px;
  font-weight: normal;
  margin-left: 5px;
}

.search-results-list {
  margin-bottom: 25px;
}
.search-results-list > * {
  border-bottom: 1px solid #eeeeee;
  padding: 20px 0;
}
.search-results-list > *:first-child {
  border-top: 1px solid #eeeeee;
}

.search-result-link {
  font-size: 16px;
}

.search-result-description, .search-result-meta {
  padding-top: 16px;
}

.search-result-meta-name, .search-result-meta-time, .search-result-meta-count {
  font-size: 12px;
  color: #bebebe;
}

.search-result-meta-time:before, .search-result-meta-count:before {
  display: inline-block;
  padding-right: 5px;
  content: '\2022';
  speak: none;
  line-height: 1;
  -webkit-font-smoothing: antialiased;
}

/* Adding the following line to surpress the article suthor name in Search Results */
.search-result-meta { display: none; }

.search-result-votes {
  background: #A8D119;
  border-radius: 2px;
  color: #FFF;
  display: inline-block;
  line-height: 1;
  margin-left: 5px;
  padding: 4px 5px;
  position: relative;
  top: -2px;
}
.search-result-votes:before {
  content: "\1F44D";
  margin-right: 3px;
}

.chat {
  background: #f6f6f6;
  border: 1px solid #E0E0E0;
  border-bottom: 0;
  border-radius: 5px 5px 0 0;
  bottom: 0;
  box-shadow: 0 0 5px rgba(0, 0, 0, 0.15);
  cursor: pointer;
  font-size: 13px;
  line-height: 35px;
  padding: 0 15px;
  position: fixed;
  right: 85px;
  -webkit-transition: bottom .5s ease-in, color .5s ease-in;
  -moz-transition: bottom .5s ease-in, color .5s ease-in;
  -ms-transition: bottom .5s ease-in, color .5s ease-in;
  -o-transition: bottom .5s ease-in, color .5s ease-in;
  transition: bottom .5s ease-in, color .5s ease-in;
}

.chat:before {
  content: "\E720";
  font-size: 16px;
  margin-right: 10px;
  vertical-align: middle;
}

.chat:hover {
  text-decoration: none;
}

.chat-available {
  bottom: 0;
}

.chat-unavailable {
  color: gray;
  cursor: default !important;
  bottom: -50px;
}

.error-page {
  margin: 0 auto;
  max-width: 500px;
  padding-top: 5%;
}

.error-page h1 {
  font-size: 52px;
  margin-bottom: 0;
}

.error-page h2 {
  font-size: 16px;
  margin-bottom: 5px;
}

.error-page > a {
  display: block;
  margin-top: 25px;
}

.recent-activity {
  background: #f9f9f9;
  border-radius: 5px;
  padding: 25px 20px;
  width: 270px;
}

.recent-activity-header {
  margin-top: 0;
  font-size: 15px;
}

.recent-activity-item ~ .recent-activity-item {
  margin-top: 15px;
}

.recent-activity-item-parent {
  color: #555555;
  font-size: 12px;
  text-decoration: none;
  display: block;
}
.recent-activity-item-parent:hover {
  text-decoration: underline;
}

.recent-activity-item-link {
  display: block;
}

.recent-activity-item-meta {
  font-size: 12px;
  color: #999999;
}

.recent-activity-item-time {
  display: inline-block;
}

.recent-activity-item-comment {
  display: none;
}
.recent-activity-item-comment:before {
  display: inline-block;
  content: "\2022";
}
.recent-activity-item-comment span:before {
  content: "\00a0\00a0\e718";
  display: inline-block;
  vertical-align: middle;
  padding-right: 3px;
}

[data-recent-activity-action="article_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="post_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="answer_added"] .recent-activity-item-comment {
  display: inline-block;
}

.recent-activity-controls,
.recent-activity-loader {
  padding-top: 20px;
  font-size: 12px;
}

.recent-activity-loader {
  display: inline-block;
  position: relative;
}
.recent-activity-loader:before {
  display: block;
  position: absolute;
  content: "\0020";
  width: 50%;
  height: 100%;
  left: 0;
  top: 0;
  background: linear-gradient(to right, rgba(255, 255, 255, 0) 0%, #f9f9f9 50%, rgba(255, 255, 255, 0) 100%);
  animation: recent-activity-loader 0.5s infinite;
  -webkit-animation: recent-activity-loader 0.5s infinite;
}

@keyframes recent-activity-loader {
  0% {
    left: 0;
  }

  100% {
    left: 100%;
  }
}
@-webkit-keyframes recent-activity-loader {
  0% {
    left: 0;
  }

  100% {
    left: 100%;
  }
}
.escalation-badge, a.escalation-badge {
  background-color: #95be22;
  border-color: #95be22;
  border-radius: 3px;
  border-style: solid;
  border-width: 1px;
  color: #ffffff;
  font-size: 11px;
  margin: 0 3px;
  padding: 1px 3px;
  text-decoration: none;
  vertical-align: baseline;
}

/* Kore added code */

.help-text {
    font-size: 30px;
    text-align: center;
    padding-top: 150px;
    color: #fff;
}
.help-text .koreAi{
  text-align: center;
    font-size: 30px;
    color: #fff;
    margin-top: 0;
}
.help-text .welcome{
  	text-align: center;
    font-size: 25px;
    color: #fff;
    margin-bottom: 0;
}
/* Nav Icons */
.nav-icons {
    width: 100%;
    display: block;
    float: left;
  	margin: 80px 0;
}

.nav-icons .icon {
  min-height: 90px;
}

.nav-icons .icon-box {
  display: inline-block;
  float: left;
  width: 25%;
  padding: 0;
  margin: 0 0 30px;
  text-align: center;
}

.nav-icons .icon-box img {
    width: 100%;
    max-width: 80px;
    height: auto;
}


.nav-icons .icon-box {
  font-size: 18px;
}

p.note
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201724967/NoteIcon.png');
	background-repeat: no-repeat;
	background-color: #fafad2;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	padding-left: 50px;
	/*  Sets the spacing between the image in the Note box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	/* Controls how wide a Note may extend across the page, when centered.  */
	width: 80%;
	background-position: 1% 50%;
}

p.tip
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201740898/TipIcon.png');
  margin-bottom: 1em;
	background-position: 1% 50%;
	background-repeat: no-repeat;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;

	background-color: #b0e0e6;
	padding-left: 50px;
	/*  Sets the spacing between the image in the Tip box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 80%;
	/* Controls how wide a Tip may extend across the page, when centered.  */
}

p.warning
{
	background-image: url('https://kore.zendesk.com/hc/en-us/article_attachments/201740908/WarningIcon.png');
  margin-bottom: 1em;
	background-position: 1% 50%;
	/* Controls the location of the image in the Note box.  */
	background-repeat: no-repeat;
	border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	background-color: #f08080;

	padding-left: 50px;
	/*  Sets the spacing between the image in the Warning box, and the begining of the text  */
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 80%;
	/* Controls how wide a Warning may extend across the page, when centered. */
}

p.code
{
  font-family: "courier";
  color: #0000ff;
  border: solid 1px;
	border-bottom-right-radius: 5px;
	border-bottom-left-radius: 5px;
	border-color: #26344a;
	border-top-left-radius: 5px;
	border-top-right-radius: 5px;
	background-color: #F0F0F0;
	padding-left: 1em;
	padding-right: 1em;
	padding-top: 1em;
	padding-bottom: 1em;
	margin-left: 1em;
	margin-right: 1em;
	margin-bottom: 1em;
	width: 100%;
	/* Controls how wide a Tip may extend across the page, when centered.  */
}

.inline
{ 
  color: #0066FF;
  font-family: "courier"; 
}


img[width], img[height] {
  max-width: 90%;
}

table {
  margin: 0px auto;
  text-align: left;
  border: solid 2px #eeeeee;
  width: 110%;	
}

th
{
	text-transform: uppercase;
  color: #ffffff;
	background-color: #87ceeb;
  font-size: 13px;
  font-weight: bold;
  border: None;
  vertical-align: center;
  text-align: left;
  padding-left: 2px !important;
  padding-right: 2px !important;
  padding-top: 5px !important;
  padding-bottom: 5px !important;
  line-height: 10px;
}

td
{
  border: solid 1px #eeeeee;
  vertical-align: top;
  padding: 5px !important;
}
.borderrBtm{border-bottom: 1px solid #F2F2F2;    padding-bottom: 20px;}
h1, h2, h3, h4, h5, h6 {
color: black;
font-weight: 600;
}

h1 {
font-size: 29px !important;
}

h2 {
font-size: 22px;
}

h3 {
font-size: 19px;
}

h4 {
font-size: 16px;
}

.markdown ul ul 
{ 
list-style-type: circle; 
}

.markdown ol ol, 
.markdown ul ol 
{ 
list-style-type: lower-alpha; 
}

.markdown ol ol ol, 
.markdown ul ol ol, 
.markdown ul ul ol, 
.markdown ol ul ol 
{ 
list-style-type: lower-roman; 
}

.markdown ul ul ul, 
.markdown ol ol ul, 
.markdown ol ul ul, 
.markdown ul ol ul 
{ 
list-style-type: square; 
}

/* Search Bar settings */
.searchSection{
    position: relative;
    bottom: -160px;
    width: 100%;
    background: #009dab;
    border-radius: 10px;
}
.searchSection .hero-unit{
  	display: block;
    font-size: 22px;
    padding: 15px;
    background: #009dab;
    bottom: 0;
    width: 100%;
  border-radius: 10px;
}
.searchSection .hero-unit.search-box:before{right: 20px;}
.searchSection .hero-unit input{pointer-events: none; height:40px;}
/* .hero-unit {
  display: block;
  font-size: 22px;
  padding: 30px 30px;
}
 */
img.center
{
  display: block; 
  margin: 0px auto; 
  max-width: 90%;
	text-align: center;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

/* Used for Inline Icons */
img.icon
{
  margin: 0px auto; 
  max-height: 1.25em;
	text-align: bottom;
	padding: 0px;
}

img.icon2
{
  margin: 0px auto; 
  max-height: 1.25em;
	text-align: bottom;
	padding: 0px;
}

img.center2
{
  display: block; 
  margin: 0px auto; 
  max-height: 350px;
  max-width: 200px;
  width: 100%;
	text-align: center;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

img.logo
{
  margin: 10px auto; 
  max-width: 99px auto;
  height: auto;
	border: solid 2px #eeeeee;
	padding: 4px;
	border-radius: 8px / 8px;
}

img.screen
{
  display: block; 
  max-height: 350px;
  max-width: 90%;
	text-align: left;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

img.screen2
{
  display: block; 
  max-height: 350px;
  max-width: 200px;
	text-align: left;
	border: solid 2px #eeeeee;
	padding: 10px;
	border-radius: 10px / 10px;
}

kbd.key
{
display: inline-block;
min-width: 1em;
  color: black;
padding: .5em .6em .4em .6em;
margin: 5px 3px 5px 3px;
font: normal .85em/1;
text-align: center;
text-decoration: none;
border-radius: .3em;
border: none;
cursor: default;
-webkit-user-select: none;
background: rgb(255, 255, 255);
box-shadow: inset 0 0 1px rgb(255, 255, 255), inset 0 0 .4em rgb(200, 200, 200), 0 .1em 0 rgb(200, 200, 200), 0 .11em 0 rgba(0, 0, 0, .4), 0 .1em .11em rgba(0, 0, 0, .9);
box-sizing: border-box;
}


  /* ====================================================
   CSS for Collapsible Headers
   ==================================================== */

.collapse {
  display: none;
}

.collapse.in {
  display: block;
}

.collapsing {
  position: relative;
  height: 0;
  overflow: hidden;
  -webkit-transition: height 0.35s ease;
          transition: height 0.35s ease;
}

.panel-title {
  margin-top: 0px;
  margin-bottom: 0px;
  font-size: 16px;
  font-weight: normal;
}

.panel-title > a {
  color: #158ec2;
 
}

.panel-heading {
  /* For all Headers as a Group */  
}

.panel-title {
}

.panel-group .panel {
  /* Affects all objects, body and titles */
  overflow: hidden;
}

.panel-body {
  margin-left: 15px;
}

.panel-body:before,
.panel-body:after {
  display: table;
  content: " ";
}

.panel-body:after {
  clear: both;
}

.panel-body:before,
.panel-body:after {
  display: table;
  content: " ";
}

.panel-body:after {
  clear: both;
}

.panel-heading .accordion-toggle:before {
    /* symbol for "opening" panels */
    font-family: 'FontAwesome';  /* essential for enabling glyphicon */
    content: "\f147"  ;    /* adjust as needed, taken from bootstrap.css */
    float: left;        /* adjust as needed */
    color: #158ec2;         /* adjust as needed */
    padding-right: 5px;
   
}
.panel-heading .accordion-toggle.collapsed:before {
    /* symbol for "collapsed" panels */
    content: "\f196";    /* adjust as needed, taken from bootstrap.css */
}
  
    /* ====================================================
   End of CSS for Collapsible Headers
   ==================================================== */



i.fa
{ 
  font-family:FontAwesome!important; 
}

/*Retina graphics!*/
@media only screen and (-webkit-min-device-pixel-ratio: 1.5),
	   only screen and (min--moz-device-pixel-ratio: 1.5),
	   only screen and (min-device-pixel-ratio: 1.5){

	#fancybox-loading, .fancybox-close, .fancybox-prev span, .fancybox-next span {
		background-image: url("/hc/theming_assets/01JWTME0WR66KDP1A1QZ57PZJP") !important;
		background-size: 44px 152px; /*The size of the normal image, half the size of the hi-res image*/
	}

	#fancybox-loading div {
		background-image: url("/hc/theming_assets/01JWTME0KHSCHXD4W3P18E0EVA") !important;
		background-size: 24px 24px; /*The size of the normal image, half the size of the hi-res image*/
	}
}

.user-info.dropdown,
.submit-a-request-btn,
.submit-a-request {
    margin: 0;
}

  /* Submit a Button */
  .submit-a-request-btn,
	.submit-a-request {
   border-radius: 4px;
    border: 2px solid #22BDD9;
    color: #fff;
    cursor: pointer;
    display: none;
    padding: 6px 10px;
    position: relative;
    vertical-align: middle;
    white-space: nowrap;
    font-size: 16px;
    background: #22BDD9;
    box-shadow: 0 6px 14px rgba(35, 189, 218, 0.26);
    text-decoration: none !important;
  }

.user-info.dropdown .btn {
 		border-radius: 4px;
    border: 2px solid #58c8dc;
    color: #58c8dc;
    cursor: pointer;
    font-size: 16px;
  	margin-left: 5px; 
}

.user-info.dropdown .dropdown-toggle:after {
  color: #58c8dc;
  top: 1px;
  position: relative;
}

.user-info.dropdown #user-name {
  top: -1px;
  position: relative;
}
	.submit-a-request-btn.ticket,
	.submit-a-request.ticket {
    display: inline-block;
  }

/* RESPONSIVE */
@media (max-width: 978px) {
  
  body.community-enabled .knowledge-base {
      width: auto;
  }
  
  .main-column {
    width: 100%;
    margin-bottom: 30px;
  }
  
  
  .side-column {
    width: auto;
    margin-left: auto;
  }
  
    body.community-enabled .search-results-column + .search-results-column {
    margin-left: auto;
  }

}	
@media (max-width:1900px) and (min-width:1200px) {
   .communityLinks.activityCommunity .container {
    width: 1046px;
}
}
@media (max-width: 1199px) {
  .communityLinks .linkBlock .imgText {
    background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 30px;
    width: 280px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText {
    padding: 30px;
    width: 280px;
}
}
@media (max-width: 991px) {
  .communityLinks .linkBlock .imgText {
    background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 20px 10px;
    width: 200px;
	}
  .communityLinks .linkBlock .imgText img.icons {
    width: 60px;
    height: 60px;
	}
  .communityLinks .linkBlock .linkText {
    font-size: 16px;
    color: #fff;
    margin-top: 22px;
	}
  
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 20px 10px;
    width: 200px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 60px;
    height: 60px;
	}
  .communityLinks.activityCommunity .linkBlock .linkText {
    font-size: 16px;
    margin-top: 22px;
	}
}
@media (max-width: 767px) {
  
  body.community-enabled .knowledge-base,
  body.community-enabled .community {
    margin-left: 0;
	}
  
  .header-inner {
    display: inline-block;
    padding: 0;
    height: auto;
    max-width: 100%;
  }
  
  .user-nav {
    text-align: center;
    width: 100%;
    display: table;
    margin: 15px auto;
  }
  .communityLinks {
    padding: 40px 0;
	}
  .communityLinks .linkBlock .imgText {
  background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 32px;
    width: 200px;
	}
  .communityLinks .linkBlock .imgText img.icons {
    width: 50px;
    height: 50px;
}
  
  .communityLinks.activityCommunity {
    padding: 40px 0;
	}
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 32px;
    width: 200px;
	}
  .communityLinks.activityCommunity .linkBlock .imgText img.icons {
    width: 50px;
    height: 50px;
}
.communityLinks.whatsNew {
    padding: 40px 10px;
}

  .logo img {
/*     width: 260px; */
    height: auto;
  }

  .logo {
    text-align: center;
    display: block;
    /*border-bottom: 1px solid #eee;*/
    width: 100%;
    box-shadow: 0 0px 1px rgba(0,0,0,.15);
    z-index: 99999;
    top: 0;
    left: 0;
    background-color: #26344a;
    padding: 20px 0 10px;
  }
  
  .section {
    padding: 0 0 30px 0;
  }
  .communityLinks .linkBlock .linkText {
    font-size: 12px;
    color: #fff;
    margin-top: 22px;
}
  .hero-unit {
    font-size: 16px;
  }
  
  .search-box input,
  .sub-nav .search input {
    padding: 10px 0 10px 50px;
  }
  
  .sub-nav .search {
    width: 100%;
    display: block;
    margin: 10px 0 0;
  }
  
  .category-empty,
  .section {
    display: block;
    width: 100%;
  }
  
  /* Breadcrumbs */
  .sub-nav .breadcrumbs {
    display: block;
    clear: both;
  }
  
  /* Nav Icons */
  .nav-icons .icon-box {
    width: 50%;
  }
}	

@media (max-width: 699px) {
  .communityLinks .linkBlock .imgText {
  background: #080808;
    border-radius: 20px;
    text-align: center;
    padding: 32px;
    width: 170px;
	}
  
  .communityLinks.activityCommunity .linkBlock .imgText {
    text-align: center;
    padding: 32px;
    width: 170px;
	}
  .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid #009dab;
    background: transparent;
    width: 250px;
    height: 185px;
    float: right;
    position: relative;
}
}
/* Small devices (tablets, 580px and smaller) */
@media (max-width: 580px) {
  .communityLinks .linkBlock {
    padding: 15px;
    display: block;
    width: 100%;
}
  .communityLinks .linkBlock {
    padding: 15px;
    margin: 0 auto;
    position: relative;
    float: none;
}
  .communityLinks .linkBlock .imgText {
    padding: 36px !important;
}
    .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid #009dab;
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  
  .communityLinks.activityCommunity .linkBlock {
    padding: 15px;
    display: block;
    width: 100%;
}
  .communityLinks.activityCommunity .linkBlock {
    padding: 15px;
    margin: 0 auto;
    position: relative;
    float: none;
}
  .communityLinks.activityCommunity .linkBlock .imgText {
    padding: 36px !important;
}
    .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid #009dab;
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  .search-box, .sub-nav .search {

  width: 400px;
}

}

@media (max-width: 480px) { 
  .communityLinks.whatsNew .container .linkBlock .imgText {
    border: 2px solid #009dab;
    background: transparent;
    width: 250px;
    height: 185px;
    float: none;
    position: relative;
    margin-bottom: 45px;
}
  .header {
    padding: 0;
  }
  
  table td,
  table th {
    font-size: 12px;
    padding: 5px 10px;
  }
  
  table thead {	
    padding: 5px 0;
  }
        
  /* Main Content */
  
  .article-header h1 {
    line-height: 34px;
    font-size: 24px;
  }
  
  .nav-bordered li + li {
    border-width: 0;
    padding: 0;
    margin: 10px 0;
    display: block;
  }
  
  .nav-spaced li + li {
    margin: 10px 0;
    display: block;
  }
  
  .requests-search {
    width: 100%;
    margin: 10px 0;
  }
  
  .request-table-filters {
    width: 100%;
    display: block;
    padding: 10px 0;
    text-align: center;
  }
  
  .request-table-filters label:before {
    display: block;
    padding-left: 5px;
  }
  
  .my-activities-nav {
    margin-bottom: 30px;
  }
  
  p.note {
    background-image: none;
    padding: 15px;
    margin: 2em 0;
    width: 100%;
  }
 p.descriptionDiv {
    font-size: 16px;
    color: #fff;
}
  
  /* Nav Icon */
  .nav-icons .icon-box {
    width: 100%;
  }
}

.resourcesPageLink{
    font-family: Arial, sans-serif;
    top: 40%;
    background-color: #cf4342;
    color: #FFFFFF !important;
    border-style: solid;
    border-width: 0px;
    position: fixed;
    margin: 0;
    padding: 6px 13px 8px 13px;
    text-decoration: none;
    text-align: center;
    font-size: 15px;
    font-weight: bold;
    border-style: solid;
    display: block;
    z-index: 100000;
    left: -37px;
    transform: rotate(-90deg);
    cursor: pointer; 
    text-decoration: none !important;
    opacity:.9;
}
.resourcesPageLink:hover{color:#fff; opacity:1;}
/* .my-activities-table {
    margin-bottom: 60px;
}
 */
.statusSelectInput, .searchInput{
    position: relative;
    display: inline-block;
}
.statusSelectInput #request-status-select{
    height: 35px;
    border-color: #F1F1F1;
    background: #fff;    
    -webkit-appearance: none;
    padding: 5px;
}
.statusSelectInput .arrow{
	position: absolute;
    right: 8px;
    top: 7px;
}
.request-table-filters .request-filter {
    color: #80848C;
    font-size: 16px;
    font-weight: 300;
}
.searchInput .search{
	position: absolute;
    right: 14px;
    top: 7px;
}
.statusSelectInput .arrow img, .searchInput .search img{width: 14px;}
.leftNavv .arrow{
    display: inline-block;
    margin-left: 10px;
}
.leftNavv .arrow img{
		width: 14px;
}
.my-activities-table th {
    color: #FFFFFF;
    background-color: #B2CCFF;
    font-size: 16px;
    border: None;
    line-height: 18px;
    padding: 3px !important;
    font-weight: normal;
    text-align: center !important;
    text-transform: none;
}
.my-activities-table td {
    border: solid 1px #eeeeee;
    vertical-align: top;
    text-align: left;
    padding: 10px !important;
    color: #5AB1C1;
    color: #7c7c7c;
    font-size: 14px;
}

.form.newRequestForm{
	box-shadow: 2px 0px 22px rgba(35, 189, 218, 0.32);
	padding: 40px;
    margin-bottom: 15px;
}
.form.newRequestForm input, .form.newRequestForm select, .form.newRequestForm .nesty-input{
	border:1px solie #E7E7E7;
	height:54px;
	border-radius:4px;
}

.form.newRequestForm textarea{
	border:1px solie #E7E7E7;
	height:100px;
	border-radius:4px;
}
.form.newRequestForm .form-field label{
	color:#8F9096;    
	font-size: 16px;
    font-weight: normal;
}
.form.newRequestForm .nesty-input:after{
  content: "\f107";
  font-family: fontawesome;
}

.form.newRequestForm .form-field.text.required.request_description{
  margin-top:20px;
}
.page-header {
    border-bottom: 0 !important;
    color: #7A7D83;
    font-weight: 300;
}
/*---LOADER STYLES---*/
.loadingDivContainer{
  line-height: 85px;
  position: relative;
  width: 650px;
  margin: 0 auto;
  padding: 200px 0;
 }
.loadingDivContainer .loader {
  border: 16px solid #e9e9e9;
  border-radius: 50%;
  border-top: 16px solid #009dab;
  width:80px;
  height: 80px;
  -webkit-animation: spinLoader 2s linear infinite; /* Safari */
  animation: spinLoader 2s linear infinite;
  display:inline-block;
}
.loadingDivContainer .loadingText{
    font-size: 30px;
    position: absolute;
    left: 120px;
    font-family: lato;
    color: #26344a;
}

/* Safari */
@-webkit-keyframes spinLoader {
  0% { -webkit-transform: rotate(0deg); }
  100% { -webkit-transform: rotate(360deg); }
}

@keyframes spinLoader {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}/*---LOADER STYLES---*/

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle{
    border: 0;
    padding: 0;
    border-radius: 0;
    margin-left: 15px;
}

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle .user-avatar{
	border-radius: 50%;
    width: 2em;
    height: 2em;
}
.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle::after {
    display: none;
}

.header-inner .user-nav .user-info.dropdown .btn.dropdown-toggle #user-name{
    display: none !important;
}
.header-inner .user-nav .user-info.dropdown .dropdown-menu{
  left:auto;
}
.header-inner .user-nav .menuBars .dropdown-toggle{
	border: 0;
    padding: 0;
    border-radius: 0;
}
.header-inner .user-nav .menuBars .dropdown-menu{
  left:auto;
}
.header-inner .user-nav .menuBars .dropdown-menu a{
    padding: 10px;
    color: #333;
  display: block;
}
.header-inner .user-nav .menuBars .dropdown-menu a:hover{
      background: #f3f3f3;
    text-decoration: none;
    color: #333;
}
.header-inner .user-nav .menuBars  .dropdown-toggle::after{
    display: none;
}
.header-inner .user-nav .menuBars .fa-bars{
    font-size: 1.4em;
    color: #fff;
}
#loading-screen {
		-webkit-animation: rotation .33s infinite linear;
    position: absolute;
    top: calc(50% - 25px);
    left: calc(50% - 25px);
}

@-webkit-keyframes rotation {
		from {
				-webkit-transform: rotate(0deg);
		}
		to {
				-webkit-transform: rotate(359deg);
		}
}
.loading-logo {
    width: 50px;
    height: 50px;
    display: block;
    position: absolute;
    top: calc(50% - 25px);
    left: calc(50% - 25px);
    margin: auto;
}
.newRequestForm .suggestion-list{
	display: none;
}
.citiCustomer{
  display:none;
}

/*Affects the support portal UI - severity field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s1-critical"]:after{
content: "Critical Business Disruption- Application down or major malfunction that disrupts the business and affects a large number of end-users.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s2-high"]:after{
content: "Key Functionality Impact- Malfunction of key functionality that directly affects the business, performance or operations.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s3-medium"]:after{
content: " Moderate Business Impact- Application issue that has a moderate impact on the business, but does not disrupt core operations.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li[id="s4-low"]:after{
content: "Limited Impact- Clarification or issue with a limited impact on the business, such as minor usability issues or non-critical bugs.";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014758094_label"] li{
border-bottom: 1px solid #d9d9d9 !important;
padding: 10px 5px !important;
}
/*Affects the support portal UI - Affected Environment field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-bots"]:after{
content: "Non production bot(s) on https://bots.kore.ai (US SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_au"]:after{
content: "Non production bot(s) on https://au-bots.kore.ai (Sydney SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_de"]:after{
content: "Non production bot(s) on https://de-bots.kore.ai (Frankfurt SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_eu"]:after{
content: "Non production bot(s) on https://eu-bots.kore.ai (London SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_jp"]:after{
content: "Non production bot(s) on https://jp-bots.kore.ai (Japan SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non-prod-bots_-_on_premise"]:after{
content: "Non production bot(s) on On-Premise installation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots"]:after{
content: "Production bot(s) on https://bots.kore.ai";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod_bots_-_au"]:after{
content: "Production bot(s) on https://au-bots.kore.ai (Sydney SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_de"]:after{
content: "Production bot(s) on https://de-bots.kore.ai (Frankfurt SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_eu"]:after{
content: "Production bot(s) on https://eu-bots.kore.ai (London SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_jp"]:after{
content: "Production bot(s) on https://jp-bots.kore.ai (Japan SaaS)";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-bots_-_on_premise"]:after{
content: "Production bot(s) on On-Premise installation";
display: block;
color: gray;
margin-top: 5px;
}

/*This is to hide the unsupported affected environments*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-kora"]{
display: none;
disabled:true;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="prod-messaging"]{
display: none;
disabled:true;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-kora"]{
display: none;
disabled:true;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="non_prod-messaging"]{
display: none;
disabled:true;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014713893_label"] li[id="pilot-kora"]{
display: none;
disabled:true;
}


/*Affects the support portal UI - Installation Type field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="yes"]:after{
content: "You have your own on-premise installation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="no"]:after{
content: "You work on a Multi-Tenant SaaS installation - like bots.kore.ai, eu-bots.kore.ai, etc";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360014759974_label"] li[id="managed_hosting_saas"]:after{
content: "You work on a private instance hosted by Kore.ai - like xyz_customer.kore.ai";
display: block;
color: gray;
margin-top: 5px;
}

/*Affects the support portal UI - Product field*/
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="platform"]:after{
content: "Select this if you want to report an issue with Kore.ai XO Platform";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="bankassist"]:after{
content: "Select this if you are sure that the issue is with BankAssist solution";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_1500002766661_label"] li[id="it_assist"]:after{
content: "Select this if you are sure that the issue is with ITAssist solution";
display: block;
color: gray;
margin-top: 5px;
}

/*Affects the support portal UI - Support Request Type field*/

/*This is to hide the defect support request type*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="defect"]{
display: none;
disabled:true;
}
/*This is to hide the question support request type*/
/*
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="question"]{
display: none;
disabled:true;
}
*/
/*
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="defect"]:after{
content: "Select this if you want to report an defect (deviation from documented functionality) that can be replicated at will";
display: block;
color: gray;
margin-top: 5px;
}
*/
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="enhancement"]:after{
content: "Select this if you want to report a new feture or functionality";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="incident_analysis"]:after{
content: "Select this to request a root cause analysis for a past incident";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="issue"]:after{
content: "Select this to report an incident that is currently occurring and needs remediation";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="provisioning"]:after{
content: "Select this to request for a new instance, sandbox, environment, etc. Example - for performance testing";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="question"]:after{
content: "Select this to submit a question if the documentation, community, academy etc. does not cover it";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="service_request"]:after{
content: "Select this to submit a deployment request or to seek assistance on operational issues";
display: block;
color: gray;
margin-top: 5px;
}
.nesty-panel ul[aria-labelledby="request_custom_fields_360008003274_label"] li[id="reported_vulnerability"]:after{
content: "Select this to report any vulnerability";
display: block;
color: gray;
margin-top: 5px;
}

/*
This class is for the information icon which is shown for the info icon on Tentative ETA date
*/
.parent-hover{
position:relative;
cursor: pointer;
}
.parent-hover .onhover{
position: absolute;
width: 230px;
padding: 10px;
border-radius: 8px;
background:#fff;
border: 1px solid gray;
color: black;
font-size: 14px;
display: none;
}
.parent-hover:hover .onhover{
display: block;
}



/*
homepage buttons by srujan
*/

.homepage-buttons {
  position: absolute;
  top: 320px;          /* Move buttons near the top */
  left: 50%;
  transform: translateX(-50%);
  text-align: center;
}

.home-btn {
  display: inline-block;
  margin: 10px 20px;
  padding: 15px 30px;
  font-size: 16px;
  font-weight: bold;
  color: #fff;
  background-color: #22BDD9;
  border: none;
  border-radius: 5px;
  text-decoration: none;
  transition: background-color 0.3s ease;
}

.home-btn:hover {
  background-color: #444;
}